I walked in and asked to see whos in charge and I got "Charles" at the front counter…read more I told him I was looking to sell or trade my nearly new apple 15 128gb phone and he offered to buy it for an insane lowball amount of $125 and I said no. He then turns his back on me starts walking away and calls me a c*ck sucker! I will never do business with this shop ever again!

Joe knows his stuff, was able to diagnosis and repair my XS Max within 60 mins. Frozen screen was…read moreit and the previous fix I had done was not done correctly. Joe exceeded my expectations. Thank you!!!

Joe was friendly, professional and fast(!). I went in with…read morea smashed phone screen and Joe had me out of there in under half an hour and at a very reasonable price. I hope I don't need his services again, but if I do, I'm bee-lining to him. I'm also very happy to support a locally owned business, especially if it's a one person operation (as his seemed to be).

Took my cheap casio watch in to have the battery replaced. I should have asked what the charge…read morewould be before I had him replace it. The charge was $15.00. Walmart has the same watch - NEW - for 15.88. REALLY ? $15.00. Ask before the service is done.

Great service! Made an appointment online and got a discount which is amazing! I had my moms iPad…read moremini fixed for her birthday and it was ready within a day. Will be using batteries plus again

I went in to return an Amazon order. Both the men at the counter were rude and gave poor customer…read moreservice. The first guy was there by himself at first and was doing check out and Amazon. He was not giving his full attention to the other customer as she had some questions. I said I can wait and he continued to try to take care of both of us. He was not understanding her question. Then the other guy came back, he didnt say hello, OR ADDRESS ME. He says " Amazon? Do you have a code?" He scans it , takes the box, I attempted to tell him there was a battery in the box, He rudely says something like I know what Im doing? Expecting me to leave I stood there and then asked "do I get a receipt?" He annoyingly printed me one. Horrible service.

Called the Staples print department to see if I could email a document to them, have them print it…read moreout, then have a the signature completed and have them scan the signature page and email back to me... the lady on the phone said they could not provide that kind of service. I'm baffled!!!

Horrible. Said he fixed my phone. Took it home and when I called someone they couldn't hear me…read more Took it back and he told me that it might be a couple of days. Said he had friends phones to work on. Wouldn't give me a refund either. Finally he reluctantly gave me a refund of a third of the total bill back. What a joke. Beware

SHADY. UNRELIABLE. UNPROFESSIONAL. I needed the screen and…read moreback glass replaced on my Galaxy s10. I went into the store and immediately had this gut feeling to turn around and walk out. Shame on me for not trusting my instincts; a decision I still regret! I was told by the owner that the cost of my repair would be $200.00 and would take about a week to get the parts. I live 90 miles away from Butte so he told me to keep my phone and that he would call me when the new parts came in and it would only take about 30 minutes to repair. I didn't think it was unreasonable that I had to pay $100 up front as these parts for my phone were expensive...until 14 days had passed and no phone call, no returned phone calls from the numerous messages I left him, no replies to emails or texts, and no responses to messages left on his Facebook page. I got nothing but excuses once I did get a hold of him finally. He said he had the parts for my phone, and he ACTUALLY made an appointment for me since he knew I was coming so far. I got to his "store/shop" 5 minutes early for our appointment, waited another 30 minutes for someone to arrive and the doors stayed locked. I was calling, texting, everything I could think of to get in touch. Three hours later, I called him back one last time to see if he was there, and sure enough he was, but this irresponsible, unprofessional, business owner never returned a single call after he no showed to his own store! Patience waring ice thin by now, but I drove all the way back up to his place Uptown, from the flats for the second time that day, and when I left him with my phone at 4:00 p.m. he gave me a bunch more excuses that he was backed up and it would take him about an hour and a half to 2 hours to fix my phone!! This jerk still had my $100.00 so once again, I went against my better judgement and left him with my phone. He said that he closed at 6:00 and I would be damned if I was going to let him have my phone for the full two hours, just to show back up and his doors locked, with my phone still inside! I showed up at 5:45 and before I even got to the counter, he started talking to me from a different room (apparently he has quite the surveillance system) and spewing out this excuse that he couldn't fix my phone because he dropped the parts, and they broke and no he would have to reorder them! I told him that his neglegence was not my problem nor would it be be necessary to order new parts and demanded my money back. He told me he would not be able to issue a refund until the next business day (which happened to be a Tuesday due to Columbus Day) when the bank reopened. What moron doesn't know how to issue a refund through Square, but knows how to process a payment? A moron that wants to rip you off! On that Tuesday I left 3 voicemails requesting my refund and never received it! I had to file a chargeback with my bank for "services not received". Oh and another thing....not too professional to be higher than a kite during business hours. I respect medical marijuana users, but there's a difference in aleveating that which ailes them and still being functional, versus getting completely wasted from smoking in the back room all day!

Tried to use Staples for printing and ended up with my email being spammed constantly. So far…read moreunsubscibing has not worked. Major inconvenience and something I never signed up for.

Another business I frequent a lot when in town. The manager, Todd, has run a great store here for…read morethe last 21 years. He or his staff are always willing to help out when you visit. Have always appreciated the great stock of items that this Staples has, which makes it convenient to be able to get what you need without ordering. You will also find that the pricing here is very fair and reasonable.

Out of business for 2 years as of Nov 2022. Please take information down so poor guy with new phone…read morenumber doesn't have to keep answering calls!

As usual they were great. Fixed my problem while I waited. Of course that can't happen every time…read morebut the high quality service happens every time.

What a wonderful experience! I brought in an external hard drive that was no longer functioning and…read morethey were able to recover all the data and transfer it to another drive and for a very reasonable cost. They kept me updated on the process, were quick, and very knowledgable! I am so thankful for their work and their friendliness was an added bonus. Definitely recommend Rocky Mountain Computer Supply for your locally owned computer needs!