I needed some help with my extensions because of the water in Isla. I messaged them twice begging…read morefor some help, and was ready to pay premium price. There was never the decency of even a response. I would NEVER recommend this place! I have since found a better salon and the whole situation has been resolved..Beware!!!!

SI GUSTA LEER ESTO EN ESPAÑOL, LEA ABAJO…read more.. Giving 1 star only because I can't give zero. Just got my hair done here and am livid. A few days ago, I specifically asked how much it would cost to get braids with extensions. I pointed at the exact picture of the cornrows I wanted and was told it would be 600 pesos (the equivalent of about $33 USD). I came for the appointment and added a hair wash and got the ends of my braids dipped in hot water to keep them from unraveling. When it came time to pay, all of a sudden the price jumped from 600 to 4000 pesos (the equivalent of $222 USD)! I only had about 1500 pesos on me. My Spanish isn't great, and I didn't know how to argue and didn't want to have the cops called on me if I didn't pay the full amount. The lady who did my hair sent the owner of the salon walk with me to an ATM to withdraw cash so that I could pay. After the appointment, I asked the person who referred me here what price she thought I was charged and she said "No more than 500 pesos (about $28 USD)". Every person I asked said the EXACT same number and when I told them how much I was charged they all urged me to go see the area's consumer affairs bureau (PROFECO) to report the salon. Unfortunately they said since there was no price given to me in writing ahead of my appointment, there was nothing I could do besides file a grievance. BEWARE OF THIS PLACE. THEY VERBALLY QUOTE YOU A PRICE AND CHARGE MUCH MUCH MORE SPECIALLY IF YOU ARE A FOREIGNER AND ALSO THEY REFUSE TO GIVE RECEIPTS. My husband had to demand a note of the charges. When he, a Mexican-American, confronted the owner and took pictures of the establishment, she called him a "gringo salado apestoso" (salty smelling white man) and cussed him out while running after him. I can't imagine what she must've said about me when I wasn't there, as I'm black. By the way, I'm from California, arguably the most expensive state in the U.S., and even in Oakland I could expect to pay $100 AT THE MOST for a quality wash and braid including extensions! When my husband told the owner that it doesn't even cost half of what they charged me in California, she said "pero esto es Cancún" (Well this is Cancún). I was only taken advantage of because I was a tourist. Me cobraron 4000 pesos para lavar el pelo y hacer trenzas con extensiones!!!! Quando yo les pregunté cuánto costaría algunos días antes me dijeron 600 pesos para trenzas con extensiones. Parece q me cobraron 3400 pesos adiciónales para lavarme el pelo y poner las extensiones en agua caliente??! Como me dijeron q me iban a cobrar 600 pesos lleve 1,500 pesos si en caso me cobraran mas. Cuando la dueña me dijo q la cuenta era 4,000 pesos le dije q no tenia tanto dinero y q esa era una suma muy alta. Ella me dijo pues ese es el precio y aunque proteste el alto precio ella no lo bajo. Ya q no se mucho Español y no quería envolucrar a la policía le dije q hiba a tener q ir al banco. Ella fue conmigo al banco para q le pagara. Después de decirle a mi esposo q es Mexico-Americano y sabe hablar Español lo q paso el me acompaño para atrás al salón. Mi esposo les dijo que ese precio no era justo ya q me hicieron un presupuesto de 600 pesos. La dueña le dijo q ella nunca dijo q viva a hacer 600 pesos y en fin ese trabajo cuesto mucho. Mi esposo regresó aún otra vez y tomó photos de la tienda para enseñarle a PROSECO. La dueña insultó a mi esposo y le llamó un gringo salado apestoso y corrió detrás de el. Vivimos en California y allí hasta en Oakland no es tan caro. Mi esposo le dijo eso a la dueńa y ella le respondió bueno pero esto es Cancún. Están robando a turistas. CUÍDESE QUE NO LO DEFRAUDEN A USTED.

We used Doranna for my wedding on June 14, and she was nothing short of amazing. Not only is she…read moreincredibly professional and talented, but she also brought such a warm and beautiful energy to the day that made it all the more special. My makeup was everything I had envisioned--bronzey, sculpted, and the perfect touch of glam for a beachside wedding. But the real showstopper? The hair. Wow, wow, wow! I can't even put into words how stunning it was. It was so perfect that I ended up skipping the veil because I didn't want to cover it up. If I could, I would book Doranna and her team a million more times. Oh--and don't forget to ask her about her espresso. It's incredible!

Doranna was amazing from the start. She answered my questions quickly and knowledgeable. She was…read morecompetitively priced. I don't wear a bunch of make up so I didn't want an overly glam look. Everyone's hair and make up turned out wonderful. I would choose Doranna again and again! Thank you for making me feel beautiful on my wedding day!

I did a walk-in mani and pedi with acrylic. Pricing was very fair. Salon was clean and efficient…read more Staff was super friendly and listened. I'd highly recommend! Hice una manicura sin cita previa y pedicura con acrílico. El precio era muy justo. El salón estaba limpio y era eficiente. El personal fue súper amable y escuchó. Lo recomendaría mucho!

Went to Monica's on my honeymoon to get my hair chopped off. I had a wonderful experience with…read moreMikayla. She was SO sweet and gave me an amazing cut. I showed her Pinterest inspo and she DELIVERED! I'm still so in love with my hair! I recommended her to another woman at our resort and she went to get a blow out the next day (and loved her experience as well). Ask for Mikayla she was amazing!!

There are not enough words to describe how Happy I was with Naomi service. This women not only…read morematched my skin complexion perfectly get customer service skills were on point too. She had water for me to drink and snacks . I was so Impressed with here

From the owner: We are an agency of makeup artists and hairstylist in Cancun…read more Our greatest commitment is satisfy what each client requires, because we all have different and unique personality. Our team is always updated with the latest trends and techniques, we use airbrush makeup, for better durability and moisture resistance. All our products are of the highest quality.