Pacific Aire quoted us almost $31,000.00 to replace our "broken" HVAC system. Turns out after getting a second opinion that all we needed to do was replace 2 condensers for a total of $146.00. Pacific Aire is seemingly an unscrupulous company in the rip-off business. ***Buyer be ware!!! read more

For the most part this company was pretty awesome in so many ways. They showed up on time, gave texts as to their arrival times and got it done in a very professional manner. The various people working on the project, and there were many over a course of days, were all friendly, informed and motivated. In particular were the primary installation crew. Jon V., Daniel, Ryan, Cesar and David P. The one thing that did not "make me smile" was the cost. I thought it was very high with no real breakdown as to what I was paying for with attributed costs. Also, I didn't like it that I had to deal with so many different people, crews, and days and times which ended up costing me a lot in missed work. Lastly, at least in the first days there was a constant attempt at upselling me. That, and what I knew was the overly high cost made me mistrust this company in that regard, to the point I probably won't use them again. Beyond that though the guys doing the job were great. read more

Once again Pacific Aire came thru. Angelo was prompt, thorough and polite. Our heating system was down and he got us back up in 24 hrs. My experiences with Pacific Aire have always been good. I believe them to be a consistently reputable company read more

Don't use this company!!!! I ordered a service call.. gave them all my info .. and then after she collected all of the info then she said ohh I am sorry your service call time was taken while I was inputting it. How about we reschedule for tomorrow? What kind of service is this? read more

Pacific Aire sold me 2 HVAC systems in 2008 and they have been servicing them twice a year ever since. I chose a monthly service plan which entitles me to a service call in the winter and a service in the summer, and if something goes wrong it guarantees they will send a technician out within 24 hours, guaranteed!. Ruven, the technician that came today, has been to my home several times and is extremely knowledgeable and provides a professional tuneup which keeps my equipment working well all year long. This is a company that is not only looking to sell new equipment but also helps maintain what you own. read more

Wow! My wife and I love Pacific Aire! We have been with them for almost 15 years. They have always been honest, stood behind their word, have done par excellence work, and the extra bonus is that they make us feel like family. We just had a DAIKIN Heat Pump system installed yesterday. We really like it. And the whole Pac Aire crew was extraordinary - all professional, courteous, accomodating, and friendly. And cleaned up well after themselves. In fact, we saw one of the crew members pick up a scrap of paper on our front lawn even though it did not come from Pac Aire. We enjoyed everyone on the installation crew - Robert F., Miguel U., David P., Tyler, and Ceasar. They were great! Compliments to all of them. We highly recommend Pacific Aire! read more

These guys used to be the best in the business. They installed our HVAC in 2008, and confirmed at that time that our ductwork was "great" in their words. Then in 2022, they came out for service and stated that our "ductwork was poorly designed from the get go" and had to be replaced at an absorbent fee. We declined. Then they came out for routine maintenance today, and tried to tell us that we needed a new $20k unit because of its age, even though it was working fine. The unit is 16 years old / and sure it likely needs replacing...but these guys are now sales guys and looking for $$$'s and nothing else. Sad. read more

I wanted to take some time out and write a review for my recent installation of my newly installed HVAC system required a whole new install including new ducts. Backstory my heating had went out back in February so I called them for diagnose knowing that my system was pretty old. I was impressed with there thorough diagnose and explanation of the heater exchanger as well with pictures and such of the system. Also aware of how old my ducts are I had them give me an estimate of a whole new system with also my wish list of moving condenser from patio to side of house and possibly having new system in addict they had all these scenarios broken down for me. Now me being in a field of Project Manager for a low voltage company, I would have to get other estimates to see how well they are comparable to others. PacificAire was right in the ball park . But at that time was just not just ready for whole new system and would be going into summer so no heater was needed. Long story short they kept in touch and followed up and had them service the Air condenser which in turn seeing how that system was un-efficient that was as well. I had finally just said lets go with a whole system. I couldn't be happier got my condenser moved to the side house and and is so much quitter. Air flow is way more efficient leading to less usage. There team at PacificAire are professional, respective and the notifications of there scheduling and tracking is pretty top notch. I was impressed with how quickly they can remove and install a new system. Wanted to shout on the team of David P the electrician utilize a circuit I had in sub-box in garage and capped off if needed that remaining circuit in future. Cody and Miguel for the installation. There has been other technicians doing follow ups Roberto R and Tyler D who just completed repair work. Patch and paint and he did a great job closely matching up the paint from house. Thanks again PA for the new HVAC system. read more

We contacted Pacific Aire to upgrade our aging furnace by adding Air Conditioning, upgrading our thermostat and taking a look at our attic insulation (or lack thereof). After consulting with Ruven, we had Cody, Gustavo, David and Tyler come out to install the A/C unit and add onto our system. Throughout the entire process every one of these guys were professional, friendly and extremely punctual. They explained everything they intended to accomplish that day, and always followed through. They were super patient and kind with our curious dogs and cats, and were very careful about leaving our home better than when they left. The following day Agustine and Juan came out to re insulate our attic. They were equally caring, professional and efficient, and I couldn't be happier with how it all turned out. I'm now a club member, and trust our home's HVAC needs to PacAire. Highly recommend these guys if you have any need for knowledgeable, professional, and trustworthy service. read more

We've been customers of Pacific Aire for several years now and recently upgraded our furnace/AC unit. From sales to service to installation the company representatives are top notch. Always prompt, courteous and knowledgeable. A big shout out to Hayden, Barnaby, Steven, David, Blas, Ryan and Omar. You guys are the best! Mike G. read more

I had my fall service done by Christian Pedraza recently and again he was so thorough going thru the process of inspecting my furnace and air conditioning units. Pacific Aire has a truly professional technician that cares about his customers and his company. Again an excellent job ! Highly recommend Pacific Aire. Carl A 11/22/23 read more

Our heater broke and Pacific Aire was amazing start to finish. Very quick to respond and send someone out. The tech Ruven M who came out to assess the problem was super friendly, thorough and explained everything very well. The tech Bob F who came out to evaluate and sell us the new system was again super thorough and explained everything so well. He was very kind and friendly and gracious enough to come twice due to our schedule. They were able to install the next day and that was amazingly fast in my opinion. The install team -- Cody S and Jose R-- was so professional and friendly and clearly experienced! They did a fantastic job. They stayed until I got home from work to walk me through the new system. Highly recommend these guys! read more

Grant and Cody came to replace our heating furnace today. We are in an original home up on a riser, so the job was not easy. They worked so hard. They did a great job. They were so kind and polite the entire time they were at the house. We are so thankful to these two employees for doing such a fantastic job! We would definitely recommend them. They stuck to the price they quoted us, so we found them to be honest and reliable. read more

I had a Pacific Aire technician perform my quarterly maintenance. He recommended that their more qualified technician come out. Then he recommended one of their salesmen come out and he quoted me $24K to replace my A/C and furnace and $7K to replace my attic insulation. Another company came out and serviced my HVAC and charged me $100! My unit is fine and does NOT need to be replaced. I normally do not post bad reviews, but homeowners be aware of this unscrupulous manner of business ethics. Can't help believe if I had a husband or partner, they would not have presented me with this ridiculously expensive estimate. If I could, I would give them ZERO stars! read more

Pacific Aire is a company that is well-known in the area for ripping people off with overcharging for unneccessary things and HIGH STAKES pressure tactics. My wife noticed a weird sound and extra vibration coming from our outside unit. Pac Aire sent Ruven out, who seemed like a nice guy, but in retrospect he seems to have been part of the deceptiveness of this company. He showed me that we had a valve that was freezing and there was condensation, that could be a concern if it all melted and overflowed. But he left the quoting for the other guy, who was the expert on the local "codes" and specs. The other guy named Bob seemed a little weird at first. Then he proceeded to quote me $20k, saying I needed a new system inside and out, which was NOT what Ruven had said was needed. So when i balked, he called Ruven, who apologized that he was saying it needed new "equipment" and that was different than "parts." I protested that he was talking to a lay person, and in retrospect, a simple "you need a whole new system" would have been easy and LESS deceptive to say. Then Bob proceeded to tell me he could get me various discounts up to 18$, to bring it down to $16k IF i scheduled the work by the following Thursday. Talk about pressure tactics! He also made it clear that , because my unit was 11-12 years old, that meant it was on it's last legs and would need to be replaced. After thinking about it, I told them i would call back after getting other estimates. I did have 3 other companies come in. The first one quoted me $10k for replacing the system, which was dramatically better obviously. This was a quote for replacement only, not diagnosis of the problem. The 2nd looked at, put cleaner on the outside & inside units, said that looked like that was the main problem (especially the outside part). They also pointed out that the condensation on the inside unit drips to outside so wouldn't cause water damage, obviously countering what Ruven had said when he came by. They charged $125 and said if we continued to maintain it, we should be able to get several more years out of it. The 3rd guy looked at it, said there was nothing wrong (after the previous guy cleaned it). He said the extra sound & vibration is happening because (duh) it's hot out & we're making the AC unit have to work a little harder, and it was extra because it had needed to be cleaned. (And to be clear, the AC was still cooling just fine, my wife had called out of concern to PREVENT having something catastrophic happen that would cost lots of $$$) All 3 had guessed correctly, without me telling them. that Pac Aire was the first company that had come out, based on the details i gave without saying names or name of the company. The ALL said that Pac Aire well known for doing this - trying to convince customers that they needed work done that wasn't necessary, charging 2x as much for the work they do than anyone else around, and putting serious pressure tactics on people to replace a system with them. So I would NOT use Pac Aire, not recommend them. We had a contract with them, now we are wondering if they work they did last October (installing a hard start kit) was even necessary. They clearly never asked simple questions like "did you clean the outside unit" and were deceptive about things, making them sound worse than they were ("you're condensation could overflow"). At a minimum, do your due diligence (as I did after thinking about it) and get 2nd and 3rd opinions. I heard from a fourth company that i had called that they tend to prey on the elderly with these fear tactics. If you know of someone elderly, make sure they get other opinions, that seems to be the big area, because the elderly don't usually use Yelp and are more susceptible to pressure tactics. read more

I had a Pacific Aire salesman come out and quoted me $16k to have my hvac fixed. Another company came out and serviced my hvac and they only charged me $1400. I normally don't post bad reviews but their quote was so over the top. I only chose one star to post this review. read more

Our technician Hayden was professional cordial and very informative on our system he has got to be an All Star at PAC Aire

Pacific Aire sends a text with a picture and name of the technician that is on his way to your home. The technicians show up on time and are knowledgeable, polite and very respectful of the homeowner. After the inspection of our heating unit we were shown pictures and an explanation of what they found. Couldn't be more satisfied. read more

A service technician came to inspect my heater and stated that I needed to replace my unit which is 23 years old. He stated that I needed to replace the ducting as it was not up to code and replace the insulation in my attic. Total cost just under $20K! I opted for a second company, to provide a quote, the ducting installed in '97 is definitely up to code and in excellent condition so no ducting and no insulation is needed and the replacement cost for a new heat unit will only be 25% of the PacAire quote. More interesting is the fire tube in my heater is not in horrible shape as previously stated. Somebody was pulling my chain. I do not recommend this company, the level of dishonesty, and bald-faced lies alone tells me they are not an honest business entity, but a greedy bunch of lying bastards!! read more

This is a update to my review on 7/28. We have had some really hot days and I can't thank the people at Pacific Aire enough for all the work they did to allow us to stay cool during this heat wave. Our air conditioning system has never worked as good and the new thermostat they put in works great. It allows me to prioritize a room so when I am working in my office it will stay cool. I know there are other companies out there that are less expensive but I think Pacific Aire is the best. They are honest and will take care of any issues that come up quickly and efficiently. If you need a new air conditioning system or heating system this is the company to use. read more

I've had a lot of repairs and service at my home and I have to say by far, this was one of the best experiences I have ever had. Their technician that installed my new heater was named Cody S. What a breath of fresh air, he was, professional, attentive, informative, and, very knowledgeable, in everything that he was doing and in the way that he explained my new thermostat and my warranty. What a fantastic experience. After they remove the old unit and installed the new unit, they cleaned everything painted the inside to make it look finished. I live in a mobile home so harder to work on and Cody and his partner Gustavo E. Made it look easy. if you look on my profile, I very rarely write reviews, but these two are so deserving and we're so amazing that I decided to take the time to do that. The company did everything that it said it was going to do they came out for the estimate on time they came back to go over financing options with me on time and the two gentleman that showed up to install. It came exactly when they said that they were supposed to. In a world where customer service has gone out the window. I am so grateful for this company and their installers living up to a much higher standard than most these days. I will definitely recommend this company. read more

Always have a great experience with the Pacific Aire crews. Angeleo, Manny and David just finished doing the ducting in our house and they were awesome. Clean, courteous and professional they knocked the job out of the park. Our system hasn't ever run this well. Michael, our service tech who was also out earlier in the week to maintain the system. Super great guy to work with and always a pro. read more

I had my furnace and air conditioner replaced and had a great experience. Erwin, Ulises, David G, Grant and David P were great. They were so clean and courteous. I have dogs and were very careful not to let them out and even played with them. They explained and showed me how to use all the equipment and answered any questions I had. Would highly recommend and this team was top notch and very experienced. read more

Pacific Aire - Furnace - Heating & Air Conditioning/HVAC Near Me - Oxnard, California

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If I could give this Company minus 0, I would. I have a rental property in Oxnard. One of previous renters had used PacificAire when the A/C wouldn't turn on 4 years ago. They came out-charged $79 to diagnose the problem plus over$200 to replace the thermostat. Step forward to 2021, renters call to say heater is not turning on. Since, last time it wasn't too bad, I called PacificAire again. They sent out a technician to diagnose the problem.. Technician tells me it wasn't worth repairing the system. He recommended replacing the entire system and someone else would provide a quote. The sales person went over to the rental and the sales pitch began. First he said the existing system was installed all wrong. There were no plenum. No way to repair. They had Bronze, Silver, Gold and Platinum Options. The cheapest one Bronze for a single stage motor was about $18,000 and change. The Silver option with dual stage motor around $21 thousand and change. Good thing, I was sitting down else I would have fallen down from shock. In spite of a lot of arm twisting from the sales guy-OscarI did not commit and opted to get a second opinion. This time Clark and Sons went out and diagnosed that it was an adverse air motor that needed to be replaced for $900. Wow, $900 vs $22,000. Doesn't take much to figure out who I went with If money is no object then perhaps PacificAire is the way to go. For me PacificAire wasn't the way to go. read more

Pleasant & efficient technicians arrive on time & do thorough servicing work. Office staff call & text to confirm arrangements ahead of time and are always courteous & glad to help. I highly recommend PacAire. read more

Winter is coming on. We had to bite the bullet and get a new furnace. The old one was done. After the sticker shock from the cost of a new furnace, installed, I couldn't be happier. Pacific Aire was exceptionally professional from the get go. On time. To the minute. Clean. Respectful. Robert F and Cruz S were the installer. I was leery. The "front men who sold us the unit and service you expect to be polite...salesmanship. But the installers were even more so. Again...right on time...but still texted us they were on the way. Finished before they expected. Cleaned up everything after making sure the new furnace worked properly. Patiently explained the new fancy thermostat. Anyway...I highly recommend these guys. read more

We had new AC installed and David P. Electrician added a new outdoor outlet to meet the code. It was nicely done and fast. Thank you

I have used Pacific Aire in the past and found them to do good work, but I didn't realize how much I overpaid until I recently requested a quote for another system. Their quote was OUTRAGEOUS/CRIMINAL...They quoted $57,000 plus dollars. They actually lied about problems that did not exist. I went with a wonderful company , West Coast Air Conditioning, that included an even better system. The quote? $16,000 and some dollars. Their work is top notch. I found that I overpaid Pacific Aire $6000 for a smaller system that they installed in the past. Stay away from Pacific Aire, they are too many qualified, honest companies to hire. read more

I want to recognize Tyler! He arrived right on time and completed my inspection professionally and efficiently. He was friendly and helpful even helping me attach a handle on my wine cooler by assisting me with tightening a screw which I did not have the strength to do myself! Next year I will request him to complete my inspection again! read more

We had them come out to install a split AC today. David did the electrical and Harold, Javi, Tylor, and Cruz did the install. Everyone was professional and courteous! They were all very attentive to our needs and we now have a "cool" family room! Thanks so much! read more

I was very pleased with the recent yearly checkup I had done by your fine employee, Mr. Shawn Britton. He was extremely courteous, knowledgable, pleasant, and hardworking. He also really went the extra mile, specifically when it came to attempting to help us get the most out of a wearing part, and with taking the time to do a full cleanout of my condenser which was a judgment call that other companies might have ignored. I would like to recognize his professionalism, expertise, and value as an employee. Mr.Britton is a fine representative of Pac Aire, a company that really knows how a company should be run. read more

Ruven was very knowledgeable and professional. He explained everything he was doing in a clear manner in a way that was understandable. read more

Pacific Aire - Ruben was very knowledgeable, professional. He explained everything he was doing in a way that was clear and understandable. - Heating & Air Conditioning/HVAC Near Me - Oxnard, California

We had our annual maintenance today, on both our furnace and compressor. Noah was awesome!! He had the best attitude, very helpful, extremely knowledgeable, and just overall was a delight to be around. Thank you for a great job!! read more

Pacific Aire - Noah just finished up the furnace maintenance. - Heating & Air Conditioning/HVAC Near Me - Oxnard, California

Another superior experience! Spectacular service and employee representatives. Derek and Hayden each went the extra mile! Excellent cleanup. Very friendly, courteous and professional! They spoke about how much they enjoyed working for the company and enumerated multiple reasons. My wife and I are tremendously pleased with the A/C and heating unit that Pacific Aire installed! Without any reservation I give my highest level of recommendation! read more

Thomas was a very informative and friendly technician. Thoroughly looked at our situation and gave us solid advice. No unnecessary sales pitch. read more

Hayden from pacific Aire was on time, thorough, respectful and gave great detailed explanations- it was just a regular maintenance call but we received much more with his level of service we feel. Thanks Hayden and PA. read more

I would like to give a big shout-out to Hayden! He came out last week to do the annual maintenance on our HVAC system. He answered all our questions, provided photos of all keys parts of the system, cleaned and polished our air conditioner unit outside, replaced the filter and scrubber unit. Hayden is very professional, knowledgeable, has a pleasant personality and listens well. He, as well as the other Pacific Aire technicians that serviced our HVAC system throughout the years, are the reasons we trust Pacific Aire with our HVAC system! read more

The installation team was on time and introduced themselves to me and my wife. Gave an overview of their plans for the day, kept me informed as the process proceeded. After the install was completed, they showed me how to work the thermostat and give a final tour of the final installation. Overall am very satisfied with the whole process, from start to finish. I highly recommend then for all your heating and a/c needs. read more

We have been members for the past 3 years or so. Today a technician named Tyler came for the annual check up. He was thorough and professional. He changed the filters and cleaned up the outside AC units as well as part of the membership. He was very respectful of my home as well. It's apparently that he takes his career seriously. read more

Pacific Aire put in our AC and replaced our heater about 6 years ago. They come out and service our unit every 6 months. They are alway professional. We are very happy with Pacific Aire. read more