I rarely write a review. But when expectations are exceeded, I am happy to. I just had a great experience with the good folks at Pacific Fiberglass. Everything happened just as they said it would, and the work (bottom paint, cutlass bearings, re-bedding of Radar stand) was top-notch and at a competitive rate. They coordinated everything with the Canal lift, and got me in and out quickly. You can tell they know what they are doing and take pride in their work. Thank you, Robert, Doug, Rick, and Andy! read more

Pacific Fiberglass - New bottom paint - Boat Repair Near Me - Seattle, Washington

I brought my sailboat in to Pacific Fiberglass for structural hull and stringer repair after a hard grounding and the work they completed was top-notch. They did all the coordination with Canal Boatyard for travel lift work and kept in good communication with me through the entire process, staying on schedule and on budget. My boat went back into the water better than ever and I couldn't be happier. It's nice to see a small business such as this be able to stay in business in Seattle. They would be my first choice for any future fiberglass work I might need done. read more

I highly recommend Pacific Fiberglass. I can't say enough about Doug and his crew! They operate the way all companies should! Their high quality work was on time and professionally done. My project needed skill and expertise to be done right and Pacific Fiberglass delivered! Greg C. read more

Robert & Co. get it done. Whether it's Andy improving a vendor's threading to ensure a firm prop fit, Rick getting involved to problem-solve just about anything or Doug pulling someone off Job A at 3pm Friday so we can get antifoulant dubbed on before a scheduled launch, it's a great team effort. And last but not least, Jacques. With the Brittany-bred strength of ten Grinches (plus two), the physique to fit into narrow passageways and a determination to never give up no matter how hard (or uncomfortable) the job, he gets it done, and well. Thank you, all. I look forward to returning. read more

I agree with other reviews that Pacific Fiberglass staff is friendly. However, they did not stick to the original quote and tacked on another $3k which they sprang on me right before by boat was being launched back into water. The project took 2 weeks longer than expected and I am sure they ran into some unexpected issues but I was not expecting the inflated invoice. The results made little visual difference to my swim platform but I believe the core is now stronger. However, we were told it would be better than new and we expected our sagging platform to be straight but it still has visual sagging. Not worth the $19k I was charged. Had I known it would not make much difference I would never spent this much money. read more

The staff and owner is very helpful, friendly, and professional. I've used them for several years and always get top quality work and it's done on time. They go out of their way to help you. I was actually doing work on the boat over the weekend, and the staff there let me borrow ladders, scaffolding, etc. to make the work easier. They have a good relationship with Canal Boatyard, so it's easy to get everything taken care of in one or two easy phone calls. In an industry where high service levels are not always available, I have come to appreciate the staff here and will continue to use them in the future. read more

Pacific Fiberglass - Boat Repair Near Me - Seattle, Washington

I have used Pacific Fiberglass for major and minor work over the past several years. Doug and Robert have always been very fair, professional and have done top quality work with attention to detail. I highly recommend Pacific Fiberglass for any project. They do way more than just Fiberglass work and painting. read more

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I had a lot of work done on my hull. They ground it down to the gelcoat and put barrier coats and bottom paint. There was a mix-up and they failed to clear the through hull strainers, which I didn't find out about until trying the raw water intakes which were clogged with paint products. I had a diver go down and assess the problem and clear the intake strainers. While a mistake was made, it was how Doug and Robert responded that was imprressive. Without any problems or complaining, they looked at the underwater photos and stood by their work. They paid for the diving and also for the mechanic to assess the problem and repair the problem from the engine room side, so I didn't have to haul out again to fix it. I have used them may times over the years and their work is outstanding. What's more, if there is a problem, they stand behind it 100%. They are fair, upfront and have a high degree of integrity. I highly recommend them. They have earned and enhanced my trust and confidence in them and in their work. read more

I was looking for quotes to get my bass boat repaired and came across Pacific fiberglass. Talked to Robert who I believe is receptionist and Doug who gives out quotes. After setting up a date to bring in my boat, taking a day off from work , sending pictures of the boat via email multiple times before the actual visit and leaving voicemails after voicemails I finally had Doug look at it for about 5 mins just to tell me that he is unable to do that type of work. We had talked about it before i brought it in, I sent them pictures of the boat, I specifically asked them if they work with matallic finishes and all seemed great until I bring it in. It's a shame how overrated this place is and when it comes to work they dont even want to get on their knees to inspect the bottom of the boat cause the ground is wet. Worst of all, both Doug and Robert agreed to get back to me with additional options or others who can work on it. Couple weeks go by and I hear nothing from them, not a text, call or voicemail so I call and I was told again that they cant do the work and they couldn't find anybody else. Ok i understand that but why did they have me go through all that and bring it in just to find out the hype was fake. I asked Robert about the pictures and why he had me bring it in and he says "what pictures"?. I usually dont do this but this place is a fake and I actually saw other people with similar reviews from 2012. Clearly the customer service at pacific fiberglass needs improvement and i was actually shocked to see boats being worked on after this event. Sorry you couldn't have my business Pacific Fiberglass. read more

I have to agree with the other reviewer, these guys did an amazing job and stuck to the original quote even though they went the extra mile to make sure the paint job on the fiberglass was cherry. I couldn't be more grateful for the fact they care about the quality of the work. I also got quotes from various other shops around the Ballard area. So happy I ended up with Pacific Fiberglass. read more

Pacific Fiberglass took on my wood boat project and the result was better than I expected from a fiberglass shop. After the purchase of a 1957 40 ft Chris Craft, I was looking for a shop that could strip and repaint the hull but also provide any other services I needed as the boat presented issues. I also wanted access to the yard to do some work myself. All of the additional trades they provided me with were fast, efficient, professional and best of all, reasonably priced. The prep work they did to repair some of the hull deficiencies prior to spraying the hull was meticulous and the final spray looked perfect. I attended the Chris Craft Rendezvous where the hull definitely turned heads. The irony is, they gave it the fiberglass shine. 3 years later it still gets the thumbs up out on the water . THE BEST sprayer you'll ever find works there. One of the things I appreciated most about dealing with Doug and crew was how approachable and helpful their staff was and the quality of other trades people they set me up with. I would recommend Pacific Fiberglass to any boat owner....fiberglass OR wood! read more

Well I have a small craft that needed some special fiberglass work. I called up Pacific Fiberglass and Doug from Pacific Fiberglass came to the dock where I have my boat to provide me a free price quote. Perfect since I was expecting to pay for any time he spent checking out the work I needed done. We met and he said he would email me a quote after I provided him my email. He suggested that evening, I suggested a day or two was ok since I was looking to have the work done in about a month. That was the last I heard from Doug or Pacific Fiberglass. I have emailed them twice, replied to their "contact us" portion on their web page and even left two afterhours messages asking for Doug or someone to provide me the quote and to set up the appointment to begin the work. Still no replies, no phone call, no email, nothing. I really intended to have Pacific Fiberglass do the work that I need but the total lack of professionalism regarding their idea of customer service communication is deplorable. Would have it been so hard to just explain that maybe they didn't or couldn't handle the special nature of my fiberglass work instead of just blowing me off. I will be telling all my boating associates to stay clear of Pacific Fiberglass. read more

Great group of guys. They stuck to their original quote even though they ran into issues and spent more time than they billed us. Did a great job on our anchor locker and were communicative when they had problems/questions. Definitely recommend them! read more

They have to deal with a wide range of customers. Some are old hands who know exactly what they want and how they want it, others are in trouble and really need professional glass work. I fall somewhere in between these two and they were very accommodating from the time my boat was hauled out until the minute it was put back in the water. They had an estimate very quickly and they stuck to it, making sure the job was done right and on time. We had some unforeseen problems but they handled it just fine and within budget. I had some thru-hull fittings replaced and a hole repaired in the fiberglass keel of a Cal 25'. They made quick work of it and the boatyard allowed me to access the boat any time and do my own work, even when their guys were working on the bottom. This was a great help since boats (hopefully!) don't spend too much time out of the water. read more