This is a business you may want to ask questions before getting service from them. The doctor I was working with keep having come back when my new socket was ready it was not measured right I even had to go in on a Sunday to be refitted. That is half of what happened the other was a financial error on their part I was told I need to pay over $2000 for my new socket and foot I was making payments early then something clicked I called my insurance and found out the amount that this company was making me pay was wrong. Then I was told by an office person you will have to wait for your refund. I was not happy I did not make them wait for their payment now I have to wait for my refund for about $1000. My main concern is how many people were asked to pay a certain amount and never following up with their insurance company and may have been over charged by this company. I decided to use my amendment right an will post on other venues read more

I was told by the staff at Pacific Medical Inc. that my orthotics were covered by my insurance, and that there would not be any out of pocket for me. I even had the young lady take me up to the front counter, before they would even fit me for my dme 's, to make sure that my insurance was contracted with them, and she looked up my file, and responded , " We just got contracted thru Cigna, My insurance, and that there is no out of pocket for me" Now, Two months later i get a bill from PMI, for the orthotics, so we contacted Cigna, and did a conference call with them and the young lady at PMI billing dept. was very very rude on the call, and was billing me because she said that they haven't been paid for other peoples services, and that they were not contracted with them. After we hung up, my Cigna rep. told us that in fact we were contracted with PMI, but they are billing under the wrong code number, so that they could bill me for the orthotics. And that they can charge me more than what is actually contracted with the insurance. I am going to contact the BBB , and the city District Attorney , and file complaints , if they don't want to bill the insurance correctly. Look over any documents that they present for you to sign, and don't sign or intial anything tat says you will pay for what ever your insurance will not. read more