Great staff! Front desk check in was easy and she was very courteous. Didn't have to wait long and…read moresaw Nancy an FNP. She was very thorough and compassionate. Great experience when you're feeling miserable and just want to get home and back to bed.

The name says it it all Family that how the staff and doctors treat you here. Thank you Dr Gina…read moreNguyen for your help. I would highly recommend her, if anyone is looking for a new primary physician ( she's got high reviews through various medical website that reviews doctors). Staff and doctors are amazing. Thank you for your hard work and thank Dr Gina you are the best

Front desk nurse was rude. I had an appointment at 12:45pm. Arrived at 12:30pm and when I asked…read morewhen I would be seen. She pushed me off until 1:00pm because I had another appointment. She was argumentative and inconsiderate of my time.

I tried to call to get a referral and asked for a virtual appointment, explaining that I work full…read moretime and I'm the sole provider for my family, but Brisa was so rude on the phone and just got angry instead of showing any empathy. I don't recommend this office. Now I feel uncomfortable with the idea of going. It's not ok to speak with tone to clients who are just trying to advocate for their needs. Please be more respectful to others.

My dad has never been fond of hospitals, but this time he had no choice. He was admitted at the end…read moreof April and is still here recovering after undergoing a quadruple bypass surgery performed by the phenomenal Dr. Hargrove. From the incredible ICU team who cared for him -- just to name a few, Leah, Vivienne, Ish, and Maria -- thank you for treating him like family. They lovingly call him "Papa" and have taken such amazing care of him during this difficult time. From the bottom of my heart , thank you for all that you do. Nurses truly are extraordinary, and your compassion, dedication, and kindness do not go unnoticed. From Patient Superman with love!

I am incredibly disappointed to have to leave this review, especially for a hospital, but the…read morebehavior of one specific female employee completely ruined what should have been a professional medical experience. My mother was scheduled to have surgery here, which is already a stressful and vulnerable time for any family. Unfortunately, our entire experience was made completely negative due ONLY to this one individual. She was wildly unprofessional, immature, and loud. Throughout our interaction, she laughing, smirking, and acting with a condescending patronizing attitude while treating my family with utter disrespect. To make matters worse, she showed zero self-awareness and only offered a defensive apology after I directly confronted her about her behavior. The treatment we received from her was so distressing that we ultimately decided to cancel my mom's surgery at this facility. It is incredibly frustrating because the rest of the employees and the doctor were absolutely wonderful, respectful, and professional. It is a shame that one immature staff member's atrocious attitude completely reflects poorly on the rest of a good team. If you are coming here for care, hopefully you do not get assigned to her. Management seriously needs to address her behavior and customer service training.

Dr. Moy provided excellent medical care and advice to me. Sadly, he moved out of the area…read more I can recommend him to anyone for your medical care. Thank you.

"Calling Dr. Donald T. Moy!" AND THE T is for terrific! Yes, an evening call from my Hoag assigned…read moreprofessional Medical Dr. A reassurance that all tests were well. The best from H0AG, and my thanks for the interest and dedication of this exceptional young Physican and his excellent Hoag staff always alert on time and Hospital sterile and clean rooms, I slept well with the angel of health all night with our Lords assurance that I was being treated with the care I needed by Dr, David T. Moy who follows the Hippocratic Oath, and arrives on time early is his Red Ferrari with plate MD One T for terrific, and the winner is patient and dr. the great race of healthy life.

I am so disappointed in the service and assisting staff here. I will never come here again, nor…read morewill I refer people to this clinic. The woman checking in patients at the front needs HR to step in and provide customer service training. She is unresponsive, cold, and arrogant. She couldn't be more bothered with patients and patient questions. I typically give every excuse for people - it's just a bad day, trouble at home, lack of sleep, etc...however, I've experienced this EVERY SINGLE TIME with her and it was apparent that this is simply her everyday way of living. Unfortunate. This morning I called and inquired about a specific service I had received in the past. I was asked to come in. The doctors have always been kind here, and they were kind today. It's unfortunate that they have to work with some incompetent and insufferable staff ( see above! ). I waited for about an hour to be told that they cannot provide the services that they have provided to me multiple times in the past. They explained why, and it was no problem. Then they went ahead and asked me to pay a consultation fee. I was taken aback that they would even ask me considering they should have caught it when I called that morning asking for this specific service. This is what happens when you hire incompetent and careless staff that lack the fundamentals of professional communication and service.

If I could give 0 stars I WOULD! Super rude front desk lady. She has the attitude of a dmv…read moreemployee. I don't know how they still allow her to work there regardless of all the negative reviews I read about her. I don't understand how this business is still open. Please go somewhere else if you can!

Dr Chang provided a great TIF procedure. However, the staff at the Irvine facility were consistent…read morewith screwing up my Type 1 diabetes and the diet provided. I was served Oatmeal with OJ and apple sauce, coffee with cream and sugar along with milk. All without insulin. Be aware that they don't want you to bring your medication, but they didn't have all of my medications.

I have been coming to the pediatrician office here for over a year with my son and recently started…read morebringing my newborn baby. I have always been happy with the care provided by our physician Dr. Naqvi and like that they use MyChart. Dr. Naqvi is very attentive and always is there for us. The problem I have is with the office staff and how the office is run. Unfortunately, this can make or break a practice. When you are dealing with kids and more specifically babies you would think there would be compassion. I have seen other mothers been turned away from their appointments due to being late past the 15 minute grace period and I experienced it yesterday. The first time I saw it happen a mom of 4 was turned away because she forgot her son's medication and had to make an extra stop. She had driven from south county for the appointment. I felt so bad for her but wanted to mind my own business. The office staff is very cold and should not be working at a pediatrician office. I will say a majority of the nurses here are really sweet and caring. Yesterday I drove from our new home 45 minutes for my appointment. I wanted to keep coming to this office because I have been happy with their care. We arrived right at the 15 minute grace period and were turned away in a very rude manner. My daughter was scheduled for her 4 month well visit and vaccinations. I feel they put her at risk by turning her away and was very upset. I understand having policies and procedures but there needs role a level of care/understanding when dealing with children. Whoever runs this office needs to reconsider their approach. They wanted to rebook me for the next day and I told them I will be switching my daughter to a new provider. I refuse to be treated this way when motherhood is already hard enough. I want the best for my babies and this environment is very sterile. I have been a big Hoag advocate but I see why others are not happy with their care.

Shout out to Dr. John Fraiser! Super friendly doc who listened to my concerns and actually agreed…read morewith me on what I thought I was dealing with. On further examination, he believed that my suspicions were correct. Dr. Fraiser also elaborated on the pathway of the illness, what to expect, and how we tackle treatment. He also has excellent bedside manner and is very thorough. Bottom line is that I got all my worries addressed during my visit. As for the place, it is super clean and all friendly staff. Highly recommend and thanks again!

This clinic is amazing the whole staff is super friendly the location is super clean and neat. And…read moredr Ann did an amazing work I had a painful cyst that see assisted in removal. I didn't have insurance so they help me a lot with discounted cash payment. Would highly recommend they take all insurance as well.. Janice

Dr. David Nguyen has been treating our family for years. We all agree that he is the most caring…read moreand effective physician any of us have ever had. Visits with him are what you would hope of any and all visits with a healthcare provider. We feel profoundly lucky and grateful to have found him. His office is clean and feels modern and comfortable. Parking is ample and free. His office staff are friendly and professional, and ALWAYS pick up the phone and return calls promptly, which, in 2025, is commendable.

Dr Nguyen is amazing! I highly recommend going to him if you have back pain! Him and his staff go…read moreabove and beyond what I expected my experience is high quality from him and his staff! I drove 30 miles just to see him and it was well worth it. I will continue to see him for years to come. He is the best!

Beautiful and well lit facility with employees that pay mind to catering their patients in a timely…read moremanner.

This genuine compliment is intended for my Exceptional Memorial Care Doctors, current treating Dr…read more Adam Wass and Dr. Farhad N. Afshar, at the 722 Baker St. location, the exceptional medical treatment and medical care and advice that i currently receive and have had the blessings to continue for over X number of years, also the unique Lab physicians and the "Smiley Face front desk support staff" and the entire memorial Care Employees, thank you for keeping me Healthy and Medically and Humanly Sane !!! The Medical Care and treatment i receive are one of the best for making appointments and approved referrals and specialist, huge thank you to those that make my medical Experience pleasant, in the event you are searching for exceptional medical team players, look no further Memorial Care Medical Group, are 1 of the best!!! Thee Counselor

This place is awful, and I would never recommend it. This year, my appointment with Dr. Nguyen was…read morecanceled twice, and she flaked on me. Rescheduling takes months to see my preferred doctor. They cancel appointments without notifying patients--I arrived only to be told my appointment was canceled, with no record of them attempting to contact me. This place is completely unreliable.