I don't know if this Apartment complex is currently on here, but TJ if it is correct me and point…read moreme in the right direction!!! I was a tenant for the last 2 years and let me tell you!!!!! This place is AMAZING. It has so many incredible features you would not believe it........... I lived in the "queens spot" upstairs center apt. overlooking the most incredible ocean view of my lifetime. I would have never left if it hadn't have been for my grandmother needing my immediate care and housing....... turns out I regret even buying a house now and wish I were still there. Nonetheless.... Centrally located only 2 blocks from the most amazing rec. trail, downtown, cannary row, shopping, restaurants, aquarium...... clean, great management/maintenance...always friendly and on top of everything. NO COMPLAINTS EVER. I would go back if I could get out of buying this house!!!!!! I would recommend this apt complex to my best of friends and family and my time there will be sincerely remembered as one of the best of my life. (did I mention ocean views ?!) wow! (and great neighbors)

This place is a great place to live. It has a great location next to restaurants, Cannery Row,…read moregrocery stores, and a recreation trail on the coast. Some apartments have views of the ocean and fireplaces. For the price it really can't be beat. The carport and storage is a huge plus as well since we can store things in their that would normally clog up a closet in our apartment. As for Cali B. (below) Welcome to the California coastline. Things get moldy and if you don't know that you soon will. You live a block from the flipping ocean. Get off your high horse, you sound stuck up. And from the looks of it you use yelp only to write bad reviews. I hate those Yelpers! I'm glad you moved out. boom. The apartments are clean, quaint, quiet and the people here are cool as well. I love BBQ'ing on my deck. Never heard a dog bark once. The landlords are extremely attentive and take care of requests ASAP, like a text.... then knock knock. Scary fast. With Happy Girl Kitchen next door how can you go wrong!

Refused to allow me to sign a lease and threatened to call police on me AFTER I already began…read morepaying for utilities and rental insurance. I have not been refunded my holding deposit. The current property manager Stenson Willard lied on me (the future tenant) for personal gain.

In May 2025 I applied to Footprints on the Bay Apartment in Monterey,Calif. Mr. Stenson Willard is…read morethe manager and he processed my application expediently. Stenson Willard was focused,organized, and thorough. He referred me to Homebody rental insurance, established an email account with Google and taught me the basics, and established a WASH laundry account for me and then repeatedly mentored me for months as I learned to use the app. Always Stenson Willard is available, smart,generous, and professional and articulate in communication. We tenants are fortunate for his assignment to Footprints on the Bay Apartments.   Martha Fortunati, MA

I left the house I had lived in for 24 years to move to Pacific Grove so we could be closer to our…read morerelatives. I was very worried about the idea of renting, especially because I'm a very particular person who likes everything to be just right. I had my doubts that anyone would be able to meet my standards - but I was wrong. From the moment I met Dixie and Francisco at 17 Mile Drive Village, I immediately started to feel at ease. They made every change I asked for to our apartment exactly the way I wanted it. Every little detail was perfect. Honestly, I found it hard to believe, but they did it--and they made me feel so comfortable and at home that all of my anxieties melted away. I really can't thank them enough for turning what I feared would be an incredibly difficult situation into one that I truly enjoy. Being a bit of a cynic, I then thought that this happiness probably wouldn't last, and that once we moved in the level of service and care might fade. Once again, I was wrong. That was almost two years ago, and to this day they continue to take incredibly good care of us and make sure all our needs are met. I truly couldn't be happier. I'm living in one of the most beautiful places in the world, in a wonderful community, with two of the kindest people you could ever hope to meet.

Dixie, great tour and introduction to 17 Mile Drive Village Homes! Compliments to you and…read moreFrancisco (Maintenance Lead) for your friendliness and warm personalities. My wife and I are now seriously thinking of moving to Pacific Grove and specifically, the Asilomar area. We are very impressed with 17 Mile Drive Village Homes and very interested in what it has to offer. Dixie, thanks for answering our questions and caring that we make an informed decision. We really appreciate your professionalism and look forward to the possiblity of enjoying life at 17 Mile Drive Village Homes.

Great apartment complex. Short walk to both the downtown area and NPS making it a very convenient…read morelocation. The apartments themselves are very nice and new, but the best part is definitely the property managers. They did an amazing job being available to fix any issues and were always extremely friendly about handling anything I brought to their attention (even if it was an issue I caused). They were also more than fair when it came time to check out, charging me very reasonable rates for the damage I did to the carpet. They even send you a card on your birthday and give out christmas gifts!

We lived here for almost a year and it was amazing. If we every move back to Monterey we will be…read moreknocking on their door to stay at Lake Royal again. Most of the apartments are renovated or being renovated. The Management is AMAZING and are there to help and fix any problem as soon as possible. The location is great and is walking distance to several places like downtown, fisherman's wharf and the beach. This apartment complex is very military friendly and close to both DLI and NPS. When it was time to move out, we walked through the apartment together and they never tried to overcharge or get money where they could. They walk through everything and send you a receipt in the end! I definitely recommend Lake Royal Apartments!!!

BEWARE !!! This place has changed names multiple times for a…read morereason. They take advantage of military people by over charging for bills and "misc" charges. I've called them after I moved out a million times to get a simple explanation of a misc charge on my move out receipt and they NEVER call me back or refunded my money. They hire a company to split the utilities between residence then charge for that service. Every tenant pays for pet clean up whether you have a pet or not... there's one working elevator 3ft x 3ft for that whole complex. If you decide to rent from them and get charge up the "you know what", don't say I didn't warn you.

We lived at Villa Del Mar for a little over a year. If we didn't move away due to job relocation,…read morethere is no question that we would want to stay longer. The team at Villa Del Mar seal the deal. They are approachable, quick to serve, and always professional just to name a few. The building is currently undergoing renovations, so sometimes facilities are out of order/not in use. However, we always had notification and time to plan. This is also a temporary inconvenience for a better, healthier building in the long-term. Definitely check out Villa Del Mar!

We rented here for 3 wonderful years and absolutely loved our stay. The staff was very kind and…read moreeven let me borrow some tools on my move in and move out (so sweet). The staff management and repair men were amazing and were very kind and personable. Our building cohabitants, neighbors, some who became friends, will be, like our sunny south facing balcony garden, dearly missed. The location, price and accommodations exceeded expectations. Pet playground over a kid playground ? Heck yah. Monterey parks, SCUBA diving, beaches, food, wine and music? Yes, thank you! Cheers and arrivederci.

They are completely dishonest. i just gave a reviewed for them, mistakenly, on Monterey Pines…read moreMOTEL. i would just advise people against going there. There will be constant noise from apartment renovations. THEY will NOT tell you before you move in that your neighbors are leaving and that they are going to be drilling, knocking down terraces, etc., right against your wall--they are in a process of demoliishing one apt. after another. Furthermore, they will always find an illegal way to keep your security and probably tack on more expense. They were supposed to change a portion of my carpet--it was in perfect condition. $200, they said, for one stain---Suddenly i have a bill for $1000 PAST my $700 security deposit and by that time i had left CA. They RUINED my credit report with their dishonesty, all because i did not take them to court as i should have at the time. Buyer, beware!!

Beware!!! I moved…read moreinto this apartment complex in August 2024 with high hopes after a promising tour. Unfortunately, that optimism was short-lived. This place has been nothing but a constant source of frustration, and I feel compelled to warn others before they make the same mistake. Let's start with the hidden fees. After paying over $100 in non-refundable application fees, we signed our lease only to discover that we'd also be paying for pest control, sewer, trash, and water--none of which were clearly disclosed upfront. These "additional charges" have averaged $250 a month on top of rent. Last month alone, we were charged $190 just for water--and there are only two people living in our unit. We are extremely conscientious about usage, and we don't even drink the water or use it for ice or coffee because we've seen brown sediment in it multiple times. I've reached out to both the property manager and leasing agent asking how the water and sewer are measured--crickets. No response, which is unfortunately all too common. It takes over a week for them to respond and address any of my concerns, if at all. Meanwhile, the grounds are infested with spiders, slugs, ants, and we had multiple COCKROACH encounters when we first moved in!!! So what are we paying for in "pest control"? That's a mystery. Perhaps the excessive amount of visible rat traps. We're even charged a $6 monthly fee just to compile the bill for these "services." Maintenance has been a disaster. When we first moved in, the thermostat was set to Celsius. Maintenance told us it couldn't be changed--Google proved otherwise. During a so-called "annual inspection," a maintenance tech left a solo cup full of master keys on our doorstep while he worked inside. Anyone walking by could've grabbed access to every unit in the complex. Completely unacceptable. A few months ago, a water main broke during a rainstorm. I called emergency maintenance--they showed up, shrugged, and said they'd "call a plumber tomorrow." Rain was pouring and flooding was imminent. I ended up calling 911 and the fire department had to come out to shut off the water and prevent further damage. Even they were shocked it hadn't already been handled. There's more. A neighbor's door lock malfunctioned. Maintenance replaced it with a used door, in the middle of winter, and didn't even bother to install weather stripping--leaving a 1-inch gap under the door for cold air and pests to flow freely. That was over a month ago, and it's still not fixed. When we moved in, the leasing office was open Monday through Saturday. Now it's only open four days a week. Security patrols that used to come by twice nightly (after a string of car break-ins) were silently discontinued about four months ago--with no notice to residents. The walls are paper thin--we hear everything our neighbors do, and when they use the stairs, it feels like they're stomping through our living room. The windows are ancient single-pane originals from what I can only guess is the 1960s. They sweat constantly, and we've discovered black mold on our clothes, pillows, and window frames. Cold drafts leak in all winter long, and the moisture issues are beyond unacceptable. We inquired with the leasing office in January if there were an option to replace the windows. The informed us that it wouldn't be possible until at least April...and here we are at the end of April with no resolution. Our lease runs until September, and we are counting down the days until we can move. I wouldn't recommend this complex to anyone. It's overpriced, poorly managed, and increasingly unsafe and unsanitary. Do yourself a favor--look elsewhere.

At the end of January, I started to discover a sand-like substance on my bed. On February 3, I…read morediscovered this was a sign of termites and notified the complex immediately. Someone had to come to confirm that it was termites, and this did not happen until February 12. On February 14, they had someone come in to address the termite issue. The solution was to inject foam into the areas of the roof where the termites were discovered. That evening, around midnight, water started falling from my ceiling into my bed. I called emergency maintenance, and they told me there was nothing they could do and would address it the next day. Allegedly, no contractors were interested in attempting to fix this, as they would be assuming more liability than they are comfortable with. Finally, maintenance came to attempt to fix the problem. That night, it rained on me again. Although the leak was significantly improved, it was not fixed. On February 20, I had been offered no resolution, no compensation, and zero assurance that this situation is being handled. While I would like to believe this was a one off, it seems difficult to believe as when my sink was flooding in November, they had a plumber come and for the next week I kept being greeted by human feces in the car port where I park my car. Additionally, my single pane windows let in a ton of cold air and it is extremely difficult to keep my apartment warm. I had a PGE bill over $300. They have offered to replace my windows. Now in May, since I moved out- the windows have still not been replaced. While I enjoy staying at Monterey Townhouse, I cannot in good conscious recommend this complex to anyone, as any problem is sure to be neglected, and you may find yourself cold and wet inside your own home, or perhaps surrounded by feces. Office staff and Renee are good people and did their best. Have nothing negative to say about them. Cheers. (I did send this review to the regional manager and said I would love to not post this if he was able to fix the situation and his response was to tell me that I was sounding threatening. Hi Johnny!)

Moving into Pacific Pines was made so easy with their property manager, Erin. She made sure the…read moreapplication process was smooth and stress free for me as well as worked after hours to help me out with all of my questions. It's very obvious how much she cares about the people here as well as the property. She's constantly talking to the residents and making sure their move in and every day experience here is nothing short of perfect. The property itself is amazing from the beautiful pool, view of Monterey sunsets, quiet streets and spacious apartments. Pacific Pines truly has everything I was looking for and I have loved everything about living here.

5 stars for the management of Pacific Pines! I have had nothing but positive experiences with the…read morecommunity as well as the property manager, Erin. My move-in process was explained to me in such an efficient way that I decided to sign a lease in my initial tour and meeting with her. Since then, I've had consistent professional communication with her regarding any maintenance or apartment issues. She has cultivated a community that is caring and supports one another. Highly recommend this community AND working with Erin!

We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

From a prospective client/ property owners viewpoint: Why on earth would anyone choose to use a…read moreproperty manager that does the bare minimum (all online/ automated) but most importantly has no interest in meeting prospective tenants in person?? I own a few properties in Silicon Valley, which I manage myself, and I absolutely prefer to meet my prospective tenants in person (to better get a sense of whom the applicant is, as I truly care for my home). From a prospective tenants view: I initially introduced myself in a "resume" style email and asked to meet the property manager Matt Collins, whereas I was directed to an automated system. I viewed the property through the automated system and reported back to Matt that I had liked the home. He then encouraged me to apply for the property which I promptly did. The entire process from viewing to application was online, automated, which I understand is becoming standard these days- but found it odd could not get the property manager on the phone nor did he have any interest in meeting me person. He did however reply somewhat prompt to my emails. After a few days I asked for an update and he noted he was sorting through multiple applications. Then was told shortly after another applicant was selected (someone also very qualified, but whom had submitted an application before me). Very curious why would this company encourage applicants to continue to apply at the point in time where they already had a qualified candidate (or multiple)? It makes me question whether they are "selectively" discriminating between qualified applicants or simply capitalizing on the multiple application fees. For reference I am a homeowner/ property manager in the Bay Area, and recently moved here for work. I have a 798 credit score, and have an income that is 4x + the rent of the property I applied for. I am also a meticulously clean person, a non smoker, and have stellar references. I feel like I was given the total run around and time wasted chasing a lead on a property that was "already taken". Not the worst PM company in the area, but definitely far from the best, nor someone whom I would trust with my home based on their bare minimum work ethic and screening methods.