I'm surprised to see a negative review for Pacifica and even more surprised by the context, which is the complete opposite of everything I've experienced in over 3 years of care with this team. They are ALWAYS available, whether by phone, video call, or in-person visits. I have seen all of the providers and can't say enough good things about each of them. The office staff has been fantastic - all calls and questions are answered, and the follow-up is thorough. I love the addition of dogs in the office - what a perfect buffer to an otherwise potentially anxiety-inducing experience. This is a very personal experience, unlike any other I have had in the past. I cannot recommend this practice enough - if you are lucky enough to grab a spot! read more

I loved my doctor and her starting this business several years ago. I supported her when she started out moving from the doctors clinic to what seemed like an amazing new clinic. She told me she shouldn't tell me about it but she basically stole me from normal healthcare. I liked her. She was smart and capable. The sad news is every time i went to the new clinic and I arrived for an appointment it was new staff. They were always rude. This should've been a red flag since I had appointments 5 times or more a year. I was told when the clinic started there would be video calls and care from afar and paying this monthly fee on top of the doctor visit fee would be worth it. Unfortunately it never was. Only during Covid did the video calls happen and half the time the Dr never showed for the appointment. I did appreciate that before they expanded my needs were met when my Dr was out of the office. Fast forward to POST COVID. More new staff and a new office on Bainbridge. You'd think quality of care was going to be better...wrong. More new front office staff. Staff that hung up on me after I heard champagne pop and laughing in the background. I questioned them on if they were having a party. They hung up on me. I was in a medical emergency and got hung up on. And I pay a monthly fee to ensure said care. I barely heard from my doctor since post Covid. The staff is rude and unhelpful. They cancelled my appointment 3 times and I received a letter stating my doctor was terminating our medical relationship. I'm fine with this as I've had to take entire days off to make their appointments to then just have them cancelled. They have dogs in the office and at first I thought oh good I can take my dog to my appointment to have the doctors dog try to attack my dog. Bottom line is dogs in a medical environment isn't okay. I wish it was. But it's not. Yet the dog is still there. It's sad to see a good physician become what they are now. Staff won't support as promised, appointments cancelled last minute and with 5 other doctors I was hung up on when I had a medical emergency. We'll see if they stop my charges of the "monthly fee" to get no care on 1/1. I hate having to fight for good care. I liked my doctor. But her staff.... And the inability to take care of someone seems a high price to pay without actual care. read more

I have known Dr. Chymy/Dr.Matty as healthcare providers for nearly 20 years and they see all five of my children currently. I appreciate their thoughtful care and warm friendly environment. I absolutely adore their staff and nurses. I highly recommend their practice. Dr. Chymy is who we see primarily and she goes above and beyond for my children. They are always very accommodating and holistically focused. read more

These docs are absolutely AS GOOD AS IT GETS!! Over the past 16 years they have taken great care of my family. I have a severely impaired son (44 yrs old) and he has been very ill from time to time over the years. Dr. Matty has been his PC doc for those years. She and Dr. Chimiy are personable, caring and most of all very, very good doctors. They are young enough to be current and old enough to be amazing at their work. read more

Dr. Matty has been my families and I primary obstinate for 10 years and I County ask for a more skilled and kind doctor. Pacifica is clean and beautiful! Dr. Matty is one of the best doctors in the country I highly recommend her! read more