The Backpackers Shop just has to be experienced, whether you are a novice or seasoned backpacker,…read morehiker or lover of all things outdoors. I was just amazed by the variety, volume, and selections of items available. There is just so much to choose from and items from every category of needs for backpacking or hiking can be found here. Right after I visited Backpackers Shop I went to another similar popular shop and was not impressed with it. I just wanted to go back to the Backpackers Shop because I knew they'd have multiple things to choose from for the needs. Not only do they have anything i think I might need for backpacking or hiking but their staff are a wealth of knowledge and experience. I talked with a guy who hiked the AT trail and another worker who had just hiked the trail I am planning to backpack through. They were a gold mine of knowledge and wise advice. I love Backpackers Shop

Ordered online and got double charged then got a message saying my lede was cancelled but haven't…read morereceived a refund yet. No email saying why it was canceled or what to do next. Just an email from the shop app. Tried calling them and no one answered. Going n to have to follow up with my CC company to get a chargeback. It's been over a week since my order and zero communication from company.

Wife and I walked past the counter, no acknowledgement from the guy working there, he was too busy…read morechatting with his buddy. Browsed about 15 minutes, guy judt kept talking to his buddy. Walked by on the way out, still no acknowledgement we even existed, just chatting with his friend. Big sign in store about buying local. Would have been glad too if there had been any customer service at all.

Great place to find exactly what you need for your significant other. Especially if they are…read moreinterested in the outdoors. The store is full of the most popular name brands. The prices are competitive and it's a nice place to visit. We drove almost an hour as I had a special request to purchase someone's Christmas gift from here.

Decent amount of military and camping equipment. They have…read moreall your scout needs. They are heavy ammo and gun adjacent items. Friendly employees will help guide you to what you need. Overall it's kind of old school with few real bargains.

Good and a wide select of varied products. Good Location. Good Service. Old line Toledo Businessread more

Had the parts for my machine at a decent price. Gave me the wrong belt for top belt. They have a no…read morereturn policy, but admitted they sold me the wrong part and made it right. I would have given 5 star if this was their default policy. I was lucky, there were reasonable people working that day.

All the above. Great place to find great items . Always a wonderful selection of just about…read moreeverything under the sun

I have never ordered from this site before so I was a little nervous but they shipped the hat…read morewithin 3 days of ordering and it arrived in about 2 days. I was very impressed with the speed. The package didn't have extra stuffing to protect the hat but they put it in a strong cubical box so it arrived without damage. Exactly what I needed, good price, and great shipping.

The sales clerk interrupted me when I was explaining what I was looking for, claimed my hiking…read moredestination "wasn't too crazy" after I spent weeks deciding where to go (does he know that Ibiza has mountains?), and then said my nike shoes, my favorite, were destroying my feet. I told him he was not kind, and then left. I am sure he is knowledgable and that he is very good at his job. What I encountered however appeared to be arrogance and a presumption that he was smart and I was uninformed. I hope he might learn from this message. My encounter at the store on Adams was fantastic.

What a fabulous selection of goods! I especially love the woman's clothing department. The staff…read moreare friendly, the fitting rooms large and super sales are often. The store has ample parking and clean restrooms. There's something for everyone at this location. A+.

Fun shopping experiences with the deals in February. Customer service and help is exceptional. A…read morelot of variety of outdoor goods and miscellaneous.