If I could leave zero stars I would. We went in to simply add a signer to an account, Lateesha did…read morenot know what she was doing, kept going back and forth to manager and ultimately wasted an hour of our time. We asked what was going to be needed at the beginning of the appointment and she didn't say I would need to fill out tax form which I've never had to do with other banks. When I said I wasn't going to do that she raised her voice and said she just didn't care and I could leave making me very upset. This is the second location for 5/3rd where employees were incompetent. We will be removing all of our funds from their bank. No wonder they already have such low reviews. Huntington or Chase are much better options. Trust me, take your biz to more competent folks.

This is the best bank I've ever had. The employees are always so nice. There is plenty of parking…read moreand you never have to wait long in line, if there is a line.

Worst branch, worst bank, worst customer service, worst assistant branch manager. The assistant…read morebranch manager was rude, and inconsiderate, with a "customer always wrong" and " I am always right" attitude. Glad I do not have to deal with them anymore and please use my advice - they do not need your money - take it somewhere else. Otherwise, you will be stuck waiting on the phone on hold for 2 hours or dealing with rude people like this assistant branch manager.

This is actually one of the better branches at Dollar Bank. If I get a check, I get my money in…read moreunder five minutes. And the employees are great there!

Kip and John are the best financial planners I have ever had the pleasure to work with. They…read moreactually care and listen to their clients. If you're looking for consultants in the Cleveland area that are the top financial consultants, they are it!

ABC made doing my taxes super easy. I uploaded my tax docs and discussed my complex tax needs…read more(think multiple investment docs, student loans, tax stubs from four jobs in multiple states) with Kevin. He filed everything within a week of receipt and was communicative and patient even when I forgot some documents. They're very affordable (cheaper and faster than HR Block) and I'm definitely filing with them again next year :)

FRANKLIN MYLES and State Farm has always been a reliable and quality insurance company. We have…read moreour car insurance and home insurance with them. I would highly recommend you contact this location for all of your insurance needs. Thanks!

Transparency with customers. If you actually removes items from policies remove them instead of…read morecontinuing to bill for them. Be professional with customers.

Have been a customer for 30 years and Rob has always been there to answer questions and suggest…read morechanges to my policies as my family and life changed. Handled my handful of claims promp and really care about you as a client, not just another paying customer. Trust is really important and knowing you have enough and proper coverage has been their upmost priority for me over the years. You need insurance, go to someone who cares and not just the lowest price who drops you as soon as you use their service.

Highly recommend. Rob and Slowey Insurance are great. Very thorough, very knowledgeable, very…read moreresponsive. Rob always gets back to me in a timely manner and takes his time to answer all my questions and go over everything in details. I never feel like I'm bothering him or that he's rushing me off the phone. He works very hard for his clients and always goes above and beyond.

Fantastic experience working with Nick Augustine. He was honest, straightforward, responsive and…read moreproactive in making sure that I both understood and received the coverage I needed quickly and easily. My policy was not simple, but Nick took time to explain the coverage options and find a company that worked best for me, including a couple rounds of advocating on my behalf with underwriters. Buying insurance should always be this easy and transparent.

I have been with another insurance company for years and it seemed every six months my insurance…read moreincreased. They had every excuse in the book, i finally looked around and found state farm to be very affordable. The staff was very helpful and any questions or concerns i had got a very quick response... i would highly recommend just talking with someone and seeing your options and also having extra money for everyday expenses that just pop up is also a great thing.

Knowledgeable agent & staff whose goal is nothing more then to help you with appropriate insurance…read morecoverage. Highly recommend! Friendly & very responsive.