The BRANCH BANKER Abraham J Arcos is a knowledgeable pleasant and helpful individual…read more He has been very and helpful. The tellers also gave me guidance that was much more helpful than the corporate phone system. Thanks to all at the branch.

Not all the workers wear masks here, just FYI for people who try hard to not get covid, or people…read morewith compromised health. The lady at the front desk that helped me was NOT wearing a mask. Not cool, I personally find that very unprofessional and unsanitary in a time of a global pandemic.

ATM with convenient entrance/exit to the main street +…read moreI don't have to get out the car = Yay! Quick money & I'm driving again :D

8 have been with US Bank for a long, long time, Probably at least 2 decades. Since then, I have had…read moreno surprise fees and great service. The only regret that I have is that the nearest office is on Mentor Ave, Mentor Ohio 44060. I live on Nelson St. in Painesville, Ohio and have to take public transportation wherever I go. My P/t seasonal job is near downtown Painesville, and I am disabled with CHF and a bad left hip replacement. Sometimes I end up having to withdraw after work at a non-network ATM because I am exhausted and only want to get home, so I have to pay fees to US Bank and the institution that I withdraw money from. I wish that there were a US Bank in Downtown Painesville. That is,my only inconvenience. The services and quality are great! Thank You!

You will never find a better financial institution that really goes the extra mile for their…read moreshareholders!

Do not bank here! They keep adding new fees whenever they feel like it. You must have $500. Minimum…read morein your account at all times or you will be charged a $2.00 fee every day until you deposit more money. They will change you a fee for every transaction at Giant eagle and Walmart unless you sign up for their program pay the $6.00 a month for unlimited transactions. I have been a customer with the CU for 25 years! So again do not bank here!! Do not talk to ROB a bank associate , he won't help you at all! They deserve a negative rating. I'm closing my account and going to AREAL BANK! The end!

I have been a member for so many years, they are just great to work…read morewith. They make things easy for you, which I like so much. I had some money coming to me that I didn't know about, they found me somehow and called me. I was so happy to hear the news about the funds I had . They were wonderful!

Great credit union! Needs an update on the inside and to be more technologically advanced, but…read moreother than that I am very happy with my little credit union. They know me by name and we are all a family. 10/10 recommend anyone who is looking to open a new account or get a loan go to the credit union

If you are moving to Ohio....CHANGE BANKS!!!! No bank…read morelocations, just ATMs. Been with ZBOA for 20 years, now have to change

I found a card for this bank belonging to a customer. I have tried to contact Bank of American for…read morereturn information to get it to the bank. Automated will not bypass without an account number or ID. I can just throw it in the trash. This bank will never attract new customers unless you are on the WEB. Phone service is not an option without being a current customer. This geared at the entire Bank of American not so much this location because the phone number listed is no longer in service