Had a family member come here for a colonoscopy and the staff here is incredible. Our nurse Jamie…read morewas so sweet and personable. She gave top quality care. The process from checking in to recovery was quick and seamless. I would definitely recommend this place if you need any type of minor procedure done.

Construction probably began on this the newest expansion of this St. Vincent's One Nineteen campus…read moreabout 2 years ago. This Outpatient Surgery Center celebrated it's one year anniversary January of this year so they are quite "new". They are located right beside the original One Nineteen Wellness Center which houses physician groups on the top floors while the bottom floor is a complete gym with swimming pool. In fact, they even share the same parking lot. This outpatient surgery center can be compared to the "North Tower" which is located on the campus of the original St. Vincent's Hospital in downtown Birmingham. While the North Tower is larger and more established, it is also older and much busier. This new outpatient center has four state of the art operating rooms and 9 recovery bays. Equipped with the latest technology, they provide a wide range of same-day procedures but they specialize in spinal and GI. A year ago my Mother-in-law had to undergo her first epidural and she went to the the North Tower. Her 2nd epidural was also there but her next one and her most recent was here at this outpatient center. What a stark difference! Parking was ample. Accessibility, ambience, front desk staff, nurses... all professional, amazing, kind and friendly! I'm not necessarily implying that the staff at the North Tower are any less dedicated, but from a patient point of view, the experience is much more "pleasant" at this location. Their spotless lobby has a big tv to keep you entertained if you're waiting for a loved one who is having a procedure and they even have a small room off to the side where they have a Keurig type coffee maker for free coffee. I suspect that as word of this facility grows and more physicians gain access, it will become more popular, but for now if you are planning to have a same day surgical procedure, inquire if your surgeon has privileges here at this outpatient center. It would be worth a drive.

Absolutely love my GP, Dr Stephen Bell. He is thorough, caring and so knowledgeable. His staff is…read moreresponsive and makes you feel that you matter. Kudos to everyone on the team!

This was my first time visiting at this facility and from entering the doors, checking in and being…read moreseen was less than10 minutes which is awesome. I met with Dr. Courtney Gregory and she and her team were great. My visit was almost like a consultation to see how to proceed for the next visit. Once she asked her questions I went down to the 1st floor for labs. The nurse was able to get blood on the first try which is always a plus especially when you have small rolling veins. Glad I was referred to them.

Medical staff and physicians are amazing. I would give them 5 stars but the only issue is the front…read moreoffice check in person needs more training in customer service, respect and patient care. Everyone from beyond that is amazing.

Nice location. Very airy and clean. Staff is exceptionally nice - every staff greeted us. Less…read moretraffic and much less crowded than the main UAB locations. Wait time was very reasonable.

I walked in and was seen in about 10 minute. X-ray were made and read in 15 minutes. I was out the…read moredoor in about 45 minute. Parker explained everything to me, the staff were very friendly and helped me adjust my boot.

If you're having any issues this is a great place to start. The staff is wonderful and willing to…read morego above and beyond to support you. I truly enjoyed my visit.

Their new office is sharp. Parking is free and doesn't have a long walk to them. Very spacious…read moreand well organized. I'm not there long for appointments. They are well staffed so everything runs well. They have surgery suited onsite for procedures. I'm pleased with them.

I always have great visits to Southlake Orthopedics! Friendly staff, clean environment and a very…read morecaring doctor. Who knew at 40 you fall apart and need doctor for everything on your body! Dr Grantier is awesome! He always take care of my needs and very professional.

Doctors are excellent, but the support staff and billing process have been extremely frustrating…read more I received a "First and Final Notice" for a bill more than two years after my visit. Despite multiple attempts, I have been unable to reach the billing department. When I called the office for assistance, they were unable to help and simply transferred me back to billing, where no one answers the phone. To make matters worse, the note on the bill threatened collections. I attempted to pay the balance online, but the Phreesia payment system froze and would not complete the transaction. At this point, I have tried every available option: The billing department does not answer calls. The office staff cannot answer billing questions. Calls are routed back to billing with no resolution. The online payment system is not functioning. The physicians may provide good care, but the administrative and billing experience has been unacceptable. If patients cannot get answers to billing questions or make payments through the available channels, there are serious organizational issues that need to be addressed. Unfortunately, this experience has earned a well-deserved one-star review..

Another easy and smooth appointment. Street parking and the parking lot in front of Whitaker Clinic…read morewere full when I circled around. Parking in the Kirklin Clinic lot was accessible. This is a busy garage that I am very used to (just drive to the 6th or 7th floor and you're almost always guaranteed to have a spot without struggle). Take the elevator to the 2nd floor, use the crosswalk in the garage that connects Kirklin and Whitaker Clinic, pre pay for your ticket once leaving at a kiosk or pay the attendant (prepay is typically faster to get out). I'm so thankful this clinic (for my floor) has a 30 minute grace period because a 30 minute commute took an hour and 15 minutes the day of my appointment. It pays to normally plan to arrive to my appointments 30 minutes early so I had 15 minutes of a grace period left. Staff is efficient, they got me in and out much faster than my initial appointment, all questions were answered, we agreed on how to move forward and I was sent on my way. Very satisfied with my choice to use this facility.

The facility is a top notch facility but the parking is horrific! I come here quite often for…read morefamily and friends, parking is always a nightmare! We ride through the parking garage looking for an available space when some drivers take up more than one space, it seems on purpose. We pay for this aggravation just to walk long distances to get to your clinic. Boom, you're blood pressure is elevated!. Fix the parking or don't charge the patients!

One of the most efficient Urgent Cares I've ever been to. There's a parking deck behind the…read morebuilding (entrance on 1st Ave S). By the time I left, a taco truck was parked right outside. The staff was, for the most part, super friendly. The online appointment booking link didn't work for me, though. Luckily I hit them on their slow day, Monday. I had a quick x-ray on my pinkie and got out of there really quick. :) Will be more careful playing basketball with my friends in the future.

I went with a kidney stone, nervous, in hopes of avoiding the ER. Despite it being insanely busy,…read morethe staff was so kind. They were attentive, helped calm me down when I was nervous, chatted with me; and gave me incredible care. Thorough and competent with their diagnosing and instruction. Very grateful to them for their compassionate care.