I've been here multiple times and have usually had an enjoyable experience, though accessibility…read morehas always limited my options. (High tables, cramped seating, low movement space) My partner and I stopped in as walk-ins on Saturday around 2pm, fully understanding it would be busy and that there could be a wait. When we entered, there was no signage and no employees directing guests. Like others who walked in, we selected our pottery and sat at an open table. The table was completely clear -- no signage, no tiles, nothing indicating it was reserved. At no point were we informed that the table was reserved or that there was a waitlist. After choosing our colors, we asked an employee to quickly review the instructions. During that interaction, another employee approached and stated the table was reserved. I asked if we needed to move and was told, "No, it's fine, we'll figure it out," and the instructions continued. A few minutes later, after staff were visibly discussing the situation and staring at us, we were told we would need to move because the table was reserved and there was a waitlist. An alternative was offered, but it was not accessible for us, so we declined and left. We were later told that walk-ins are required to check in at the "front desk," which is actually located at the back of the store. This is not stated on the website, and there is no signage in the store explaining this process. We were also told reserved tables are typically marked with tiles -- however, the table we sat at was completely empty and unmarked. By their own stated policy, the process was not followed in this situation. The handling of the situation was disappointing, poorly communicated, and made for an unnecessarily uncomfortable experience

Service was great. Very accommodating for my elderly mom. Also, took the time to help us with the…read moreprocess, clean up, etc. I highly recommend!

Great painting classes and really cute items for sale! Tia is a fantastic, talented teacher!read more

I'm not an artistic person, but this is super fun!! Chelsea is a wonderful artist and an even…read morebetter teacher. Her casual, patient, and mildly irreverent personality makes this event something that you don't want to miss. I've done a few of these and I will definitely do more, they are great for client appreciation, group fun, or even just a date night.

avolio is primarily a teaching facility. They do have a small shop with completed artworks for…read moresale, which was very nice. But I was very impressed with the teaching program they offer. I'm hoping I get back to Kalamazoo sometime in the next year so to take advantage of some refresher instruction and studio time.

These guys are the best! If you've joined a local mug club in which hand blown glasses are the…read moredrinking vessels, chances are its an Avolio masterpiece. They make the loveliest small, swirled glass cups for the art hops that they sell for only $10 including a wine or beer fill. We are building up a lovely collection. They also carry Christmas ornaments, vases, fishes, and more. Masters of their craft!