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    Palazzo

    2.8 (5 reviews)
    PriceyItalian, Pizza

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    Pacino's Italian Family Restaurant - Gunna try their pizza !!

    Pacino's Italian Family Restaurant

    3.7(19 reviews)
    3.3 kmFlemington
    $$

    I been going here for almost five years! the food was amazing.. I had a chicken and mushroom…read morerisotto! best thing ever..!! service is excellent

    If I could leave no stars for Pacinos I would. Using the…read morePacinos website I placed an order for $325.00 to be delivered to my home on a Wednesday night (for a birthday dinner). The order was placed at 3.30pm for delivery between 6.25pm-6.45pm. At 6.50pm I called Pacinos to check in as to whether the food was far away (we had kids waiting for food). I was told the food was waiting to be collected and had been ready at 6.30pm. I explained that I had ordered the food earlier in the day and was waiting for delivery. The manager, said that they don't do delivery. I explained that I had ordered from THEIR website where they offer free delivery for orders over $100. The manager said that the website had nothing to do with them and that I needed to come and get the food. Again I explained that I had used the Pacinos website - not a third party for the order, and they were responsible for delivering the food, as per their website. The manager asked if I wanted him to come to my house, hold a candle above his head and sing Happy Birthday to me. I asked to speak to the owner. The manger said the owner was overseas and 'good luck' trying to contact them. My husband and I decided to go to the store to get the food and show him the confirmation email screen shots confirming the delivery. On our way we received a call from an Uber driver saying the food was on its way. The food arrived at 7.25pm and was stone cold. Overall, a terrible, rude experience from Pacinos.

    Photos
    Pacino's Italian Family Restaurant - This is how our pizza arrived

    This is how our pizza arrived

    Pacino's Italian Family Restaurant
    Pacino's Italian Family Restaurant - This is how it arrives and it is missing toppings ( which we paid a dollar extra for each one)

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    This is how it arrives and it is missing toppings ( which we paid a dollar extra for each one)

    La Porchetta - Highpoint

    La Porchetta - Highpoint

    1.7(6 reviews)
    0.4 km

    1 star is a stretch, myself & my partner went there last night for his birthday, he had his hard…read morecopy of his vaccination & the manager (male) asked to see it & denied us entry. I called a day later & spoke to a different lady who was the manger tonight & she says 100% we were allowed in & the man must of been confused. had about one customer clearly shows why. Shit place.

    There's only one word in the English language to describe Highpoint's La Porchetta, a debacle!…read more I will start with the Herb Focaccia pizza. Whatever it was, was a waste of my time. It's dreadful. It's like eating an oregano desert, with an abandoned personality, dry and the focaccia itself didn't seem like it wanted to be there. It was a parade of soul destroying cinema where food lovers around the world would protest with the lack of respect given to a focaccia. To top this off, it was $11.30. It's fraud. So after my heart died and love bruised, the Super Special pizza and Capricciosa came out. It was a chance for tasty redemption, but the chief thought he was a comedian, and added extra topping, hair on BOTH! Now, my vision is fantastic, I will spot any abnormality, the tiniest dead pixel on a screen. I didn't touch either pizza and alerted the staff. To my surprise, she came back and said that this hair like specimen was from the mushrooms. Mushrooms? I'm not sure if she was trying to insult us or was also rehearsing to be a comedian. I asked her to get the chief to come out here and explain in what world does a mushroom have any kind of HAIR like characteristics and why in my years of eating anything that has mushroom in it NEVER had this magical, wondrous hair like diamond before? Amazingly, I'm not sure if she understood anything I said. Both of these pizzas were removed from the bill. I also had an Iced Coffee which was overly expensive for the mediocre taste. The chair I was sitting on was annoying. I replaced it with another chair of a different style. The floors were dirty and the staff looked uninterested and really didn't seem like they wanted to be there. So while there was actually work to do, they did nothing. Just terrible body language and rude. I can't stand restaurants being dirty, I hate it. Just quit your job if you're miserable. The decor is cringe worthy. Junk all over the place. But then again, most La Prochettas are like that, but this was even more so. I have had La Porchetta before several times when I was younger and only a few times more recently and it's not too bad, it's not great but passable. Highpoint's La Prochetta is atrocious! I guarantee this La Porchetta will be shut down. There's no way this place will survive in a few years. Terrible food, terrible service, a complete waste of my time and to be paying with money is a vilification and a crime to humanity. Avoid at ALL costs.

    Palazzo - italian - Updated June 2026

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