Easy to talk with and she really gets things going smoothly. She really made me understand all the…read morethings going on. I highly recommend her.

Sophia answered my questions immediately and gave me options. I was very surprised by some of the…read moreinformation. Very helpful.

Mr.Adams was the absolute best highly recommended!!!! He…read moremade my process so easy kept communication with me every day he made sure that me and my family were alright! He left no questions unanswere. he was such a great help to me. THANKS MR ADAMS YOU HAVE BEEN NOTHING BUT A TRUE BLESSING!!!

Appalling service. They dragged my claim out for months, changed adjusters, who then went on…read morevacation, ignored my new documentation for another month, said they'd call me then just sent me a letter saying go to arbitration. Their technique is to make a low offer and then drag it out for as long as possible to try to make you take it. As a realtor I will make sure none of my clients ever goes near this scam of a company.

I have been with Brokers Insurance Group Inc for three great years. My Agent Gayle Gordon and…read moreothers from the team have always given patient, professional service. They take their time to understand what I'm saying and are even willing to make 3-way calls to help sort things out. It makes me feel as if solving my issues matters to them just as much as it matters to me. They remain Number One in my book. Thanks, André, Tampa, FL

Ron and Gayle helped us with our homeowners insurance. They were great to work with, I definitely…read morerecommend them.

Arisleida Taveras es un agente espetacular durante Los 4 año Que es vivido en Florida Buen trabajo…read morefreeway La recomiendo

I came into freeway looking for a new insurance and Mr.Rennie was extremely helpful in getting me…read moregreat and affordable prices, the experience was great as well as his customer service.

The service is inconsistent. Sometimes I get great customer service, but other times no one answers…read morethe phone or follows up. It really needs improvement in consistency, communication, and responsiveness. I hope management addresses these issues, because when they do provide support, it's actually good -- just not reliable.

Jackie Sambataro was a pleasure to work with would utilize her services if I need insuranc. I would…read morerecommend how easy to work with and how easy to get on the phone. Please acknowledge her excellence. Bob Fishbein

I hired Edwin Kerilus to file my taxes last year, but after checking my IRS account, I learned they…read morenever received it. I contacted Edwin to let him know, but he didn't provide an answer. I contacted a tax advocate. The tax advocate informed us that they sent three rejection emails to the preparer, at which point, he was supposed to notify us. I tried following up multiple times with Edwin to get some consolation, but he eventually stopped responding, ghosting me and my husband - rather than owning up to the mistake like a professional. I would have understood, but he chose to avoid the situation entirely. I don't know if he was embarrased, afraid to communicate, or just simply negligent, but this turned what could have been a very small, fixable issue into a much bigger problem. The IRS even recommended that I file a formal complaint. If you value clear communication and accountability, maybe look elsewhere. SOPHIA

Working with Edwin has been a terrible experience. Due to his offices negligence, my policy for…read morehomeowner insurance was termed requiring me to pay additional for a new policy. It was like pulling teeth to have him acknowledge his error and be open to reimbursing me for the additional cost. Fortunately for myself, I contacted my lender to avoid a repeat of what happened with my initial policy, if I hadn't I'm sure things would have fell into limbo again. At this time, I am working with him to rectify issues with this new policy, however Edwin has been nonresponsive and slow to move. I regret that my policy was forwarded to him. If you're looking for a dedicated agent I would advise you to look elsewhere.