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    Pampered Pet Grooming & Spa

    4.0 (212 reviews)
    Closed 8:00 am - 5:00 pm

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    I've never given a bad review but.... I had been going to Pampered Pet in Tracy off and on since they opened with the dogs I have now and Barkley, my previous dog I had for over 14 years. Barkley got razor rash once & had a problem after his anal glads expressed long ago at Pampered Pet which resulted in vet visit both times, but other than those two episodes, I was satisfied and just wrote those two problems off as flukes until....I took my teacup Maltese there last September (2025). His first couple appointments were fine, but the last, he looked terrible, like a different dog. People who saw him afterwards thought it WAS a different dog, an old dog, not my cute little 9 month old Maltese. When I brought him in, I told Michelle I didn't want his face touched much at all, to leave his "mustache" and wanted his ear hair trimmed shorter, like a puppy. Well, they did the exact opposite; they left the ears long and SHAVED his face. He wasn't matted or anything. I paid the bill, including a $20 tip BEFORE they brought him out to me. I was in shock when they handed him to me. I left and on the drive home, I couldn't even look at him. But the more I did, the madder I got. When I got home, I immediately called Michelle and said, "you know I'm not one to complain and never have, but I was furious on the grooming job. That they did the exact opposite of what I asked and that he looked terrible." She said I could bring him back in and they'd trim his ears shorter, like I had asked, but the damage was done. I knew they couldn't glue his cute mustache and whiskers back on. All I saw when I looked at him was a dog that didn't look a thing like my cute 9 month old puppy that I had brought in. I told her I was too mad to bring him back in and I was just furious. She just said oh, okay. No offer of any compensation or anything. I had been a customer for over a decade. His fur, of course, has since grown back and he looks cute again. He is now a year and 5 months old and I take him to Muddy Paws on 10th Street now, where we have been extremely pleased AND they are a little less expensive and we've had much, much better experience every single time and much better cut than he ever had at Pampered Pet. Sorry, but it's the truth. I won't go back there. I don't know if there was miscommunication between Michelle and the groomer or what because I did tell Michelle the cut I wanted: face left alone, only cleaned up a little, leave his mustache/whiskers and trim the ears much shorter and the exact opposite was done. He was the first appointment of the day, maybe she was still half asleep, I don't know.

    I Botched Haircut I recently took my fur baby Typhoon, to Pampered Pets for a haircut. Unfortunately, what I got in return was a nightmare! The haircut was completely uneven, with small patch of fur left untouched while the rest of the areas were shaved down to the skin. Typhoon looked ridiculous after the haircut. The overall experience was a disaster, leaving me feeling like I had wasted both time and money. ($95 fee and $20 tip) The following day after i send them a text message I received a call and while explaining my frustrations she starts arguing without even apologizing, what an attitude? I would strongly advise anyone considering Pampered Pets to think twice before entrusting their furry friend to their care. Typhoon's haircut gone wrong was a traumatic experience and I will definitely not be returning.

    Doesnt look like he bumped his head on a crate.
    Erika Camil R.

    If i can give this place a 0 or negative star I will. My dog came home with a big bump in his head and a cut. My dog is crate trained and even if hes excited he never had cut or a big bump! Im not buying their sht that my dog got excite and got cut in the crate. In order for a dog to get a bump it has to be a strong impact. Looks like they hit him with something hard and caused him cut and bump! This place is abusive! See 2nd and 3rd pic next day. I will complaint to authority.

    Ears are still dirty
    Mina K.

    I have never had such a terrible experience. After over charging us for our schnauzer, he came back him with the worst cut I have ever seen. It's as if they just shaved him down his back. The also over shaved on his head, where his scalp is almost visible. My coonhound came back with her ears still dirty and her nails not filed down. What exactly did they even do to my dogs because they did not get what they over paid me for. I called them and their only solution was for me to bring my dogs back. First, I love 30 minutes away from them. Secondly, these errors should not have been done in the first place. What the should have done is refunded me 50% of my payment because they only put in 50% of their work. I will no longer be taking my dogs here. Good luck to those who still do.

    Alexandra Natasha S.

    very quick with their service and friendly too! it was my first time bringing my cat to the groomers here in tracy.

    Before Groom :) - Archie 70lb Goldendoodle
    Tiana H.

    Highly Recommend. . . I love Pampered Pets! They really take care of my dogs. Michelle is amazing, always remembers us. It is clear they take the extra care to note your account so they are prepared with the special needs for your dog and any preferences. I have two poodle mixes one 70lbs and one 20lbs. Pros: PRICE - the price is fair, it isn't cheap, but it is fair price, especially for what they do. I find the cost is significantly less than most large pet store salons. CUSTOMER SERVICE - As I mentioned above they really care about your dogs. Always smiling! Greet us by name and very accommodating. SERVICE - My dogs always come back clean, soft and happy! I do full Grooms for my dogs. They go easily with Michelle. In the past at other salons, my little guy would have to be dragged in and would shake with fear. With Pampered Pets he goes in easily. They always make him feel comfortable and know how to take care of dogs. They do the style I want and are always open to changing things up when I need. EMPLOYEES - All wonderful, especially Michelle! COMMUNITY - Loved when I found out they groom the shelter dogs for free to help them get adopted. Pampered Pets is truly a part of the community and cares about it's fellow neighbors and helping animals. COVID SAFE - They are doing everything they can during this crazy time to keep clients safe. Including wearing mask for dog pick up and drop off. Asking all human clients to stay in the car, while the Pampered Pets team gets your dogs from the car and brings them out to you. They are limiting all human interaction for safety. During this time, our dogs still need to be groomed and Pampered Pets is doing everything they can to stay safe so they can stay open. CONS: NONE - I have never been disappointed with my experience with Pampered Pets. If you have been thinking about trying a new groomer, please support this local business! You won't be disappointed and your pets will look great!

    After Jerry's haircut

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    Great and friendly staff!!! Excelent Job...my dogs always come out happy and extra clean...

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    2 years ago

    Michelle is really good at communicating and getting us in for an appointment. Basically my 5 star review is for Michelle.

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    Review Highlights - Pampered Pet Grooming & Spa

    I've always got an appointment for both of my large dogs within a day or same day and my dogs come back with a cute bandana.

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    Pampered Pet Grooming & Spa - groomer - Updated June 2026

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