Left our 7 month old Yorkie with Irene and we absolutely love his new look. he definitely looks…read moredifferent, but that is what I asked for. My little Eddie just seems to be more cooler and happier tonight.

Brent did a great job with our dog Buster! We have been going to Irene's dog grooming for a long…read moretime and will continue to go!!

I was looking to get my moms dog groomed (last minute but urgent due to family emergency). They…read moreasked if she had her shots up to date which she does. I only have a photo as the owner lives in BC. I had my daughter take the photo in to make sure it would be ok and we were assured that it was good. I booked the appointment for 8am and drove 40 min (I live way out of town) To get there only to be told it wasn't acceptable!!! Absolutely the worst service ever!!!! Even after explaining the situation with the employee she still refused!! What a joke of a business. Also the dog weighs 5 lbs as she is a Mini schnauzer/Yorkie cross. Will never shop there again!

Our go to Petsmart! We have been going to this Petsmart now for 2 years and love it. We get our dog…read moreThor groomed by one of their awesome ladies Crystal! She is amazing and is the only groomer that single handedly improved our dog's temper/bad attitude when getting groomed. It took us several years and multiple groomers before we met Crystal and omg are we thankful that we did! We also purchase Thor's dog food, treats, clothes, accessories, and bedding from this Petsmart as their service is great and all the people working there are so welcoming and helpful. The store is also kept well stocked and clean everytime we visit. Again, I cannot say enough good things about this Petsmart and definitely recommend it to everyone! In my opinion, it's totally worth the drive!

Terrible customers service skills, especially from the dog grooming section. I had two terrible…read moreexperiences with Olivia so I cannot even excuse the first instance as her having a bad day. For the most part, the grooming is alright with some exceptions, but the unfriendly and unpleasant demeanour of the staff has ensured that I--and the rest of my friends, family, and colleagues--will never go again. The nail in the coffin was truly Jessica; if she treats people in such a brash manner to their face then I cannot even imagine how she treats the dogs when the owners are gone. I really hope that PetSmart revisits the idea of good service towards both people and pets before their staff drives off anymore customers.

When I went in, I asked for a #10 cut for my dog. The groomer told me he recommended a #5 or #6. I…read moreproceeded to tell him I would like a #10 because it's what I always get. When I picked up my dog, she was not cut to a #10, her ears were cut so lopsided, and her hair on her head is still long and so choppy. My 5 year old could've done just as good of a job and it wouldn't have cost me $92!!! I will not be going back! Very disappointed.

Best groomer. Best service go see her you won't be sorry she is also a great dog trainerread more

I have been a customer for 3 dogs, it has been over18 years. every time I go in Brenda and Sam…read morealways have a smile, they ask about what is happening with Lulu, present dog, then I am asked how I am doing. A pleasant interaction is standard every time I go in, Lulu is in good hands. She went in once with an ear infection which I had missed. It was treated and forgotten about. It has been five hair cuts since the infection, when I pick her up we have the usual salon conversation with a full report on both ears. Truly amazing they noted that detail and check for me every time. I never worry about my Lulu while she is in their care. If you can get your dog in, your dog will be in caring hands. Rates are standard, I see no advantage even trying out a different groomer. All the best!

This is an amazing place. Our doggie has been going for years! One time I took him to the vet…read moreafter and they said his ears where the cleanest ever. Great work girls. I will go no where else. My doggie has no issues when we drop him Off. And the grooming is so perfect. He's a bit of a challenge as he's a frakin mutt. Haha. So not your everyday simple trim. Very talented to keep him looking so handsome. Thank you Brenda and team.

My dog loves her spa dsys and always looks fantastic. Thank you from Ebony and Daphne.read more