Rude rude RUDE!! Older lady working the counter was one of the rudest employees I ever encountered all because I asked to confirm that my to-go order went to the correct location. read more

Great food for a good price. Especially the grilled chicken salad. Service friendly and efficient.

Order girl should have said we don't have Coke, will Pepsi be okay. The women's bathroom was out of soap. We ordered 1/2 soup and 1/2 salad. It was twice as much as stated on ordering board. Forc is not a fork. Someone can't spell. read more

I've enjoyed many of the different types of food here. The latest Balsamic chicken greens with grains. So delicious with so many flavors. The service has always been fast and friendly. The Ambiance is fine. Some visits have been chilly on the inside however they have outdoor dining also. I do hope they are looking to redecorate the inside due to the bench seating is showing its age in comfort. But still a fantastic place to dine. read more

Great road trip stop. They keep the bathrooms and dining room clean and comfortable. Food is consistently fresh and tasty at a good price point. Decent kids menu. Great friendly and diverse service staff. read more

Panera Bread - Main dining room - Sandwiches Near Me - Anderson, South Carolina

Way over priced. Got just a small Caesar salad, the size you get at convenience store roughly. 6 bucks! Yeah, they think they're good enough for airport pricing. Not going to be a sucker and buy Panera ever again. read more

Panera Bread - 6 bucks for the salad and bread. Soda can for scale, not included in price. - Sandwiches Near Me - Anderson, South Carolina

Just Panera took quite a long time. It was really hard to order. You couldn't hear anything too loud it took a lot of people way too much time and the food was only OK. I probably wouldn't seek out this Panera, largely because they can't seem to keep the order line moving. read more

Usually love Panera. Sorry, but this location is sub-standard. To start with, the tables were dirty and not bussed. Paid for our food and I got a chicken green goddess salad. It had no chicken, minimal lettuce and had to ask for more lettuce and the "chicken" for my satan salad. My baguette was "stale" so I gave up. No adults running the store, only kids. Not to mention the restrooms dirty with a worker with a cross earring texting in the restroom. Come on now people. This is unprofessional. No pride. Get back to pride! Never again this place will I beckon. Think twice before wasting your money and time. Btw, I bussed my own table. read more

This is my new routine of eating out - Panera! I haven't really eaten there too much before and I'm upset I've been missing out all this time! The food is delicious! I have been pleasantly surprised! Im trying to order something new each time my husband and I go, and everything I e tried has been great. My only disappointment is that I order later in the evening when some items have already sold out for the day. Im really hoping to try the tikka masala soon! Just tried the flatbread pizzas tonight and just as I suspected, they are pretty dang tasty! This location has been nothing but above and beyond on customer service. Each time I pick up an order, the Panera staff are so nice. I thought I got the last 2 pumpkin muffins on this order but was told they might be out when I arrived and asked if I would take something else. I really didn't want something different and told them don't worry about it. They did not take that for an answer...I wanted pumpkin muffins so they made sure I got my pumpkin muffins! Awesome! read more

Man this place was amazing! I went in ordered soup, I found out if you do a combo meal it's cheaper so I ordered one cup of homestyle chicken noodle soup and a bowl of the same soup, they gave me 2 cups of soup, I ended up getting a free bowl of soup, if this isn't good customer service I don't know what is read more

Panera Bread - The receipt - Sandwiches Near Me - Anderson, South Carolina

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Very disappointed in my $10 Caesar salad! Lettuce was willet and no cheese or croutons. Very bad presentations do the salad was mediocre! Not worth $10!!!! Never again! I should havE sent it back but I was fasting and starved!! After complaint was received the manager reached out to us but we missed the call. They did give us a total refund. read more

Panera Bread - Garbage outside - Sandwiches Near Me - Anderson, South Carolina

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The employees were very nice, and it's a Panera so you know the experience. The problems we had were the tables weren't wiped down (and nobody was cleaning the dining room) and we got their Chipotle breakfast wrap and they have no salsa, no hot sauce, or anything for it - it was a very dry wrap and I could barely finish it. When asked, they said "sorry, only franchise stores carry that." I think this Panera could do better. read more

Visited this Panera location yesterday and ordered a Chicken Fuji Apple salad to go and once I got home I discovered that there was NO CHICKEN in the salad. Pretty disappointing. read more

I had to write this review for Kaycie Anderson Panera... We picked up a online order 2 days ago, it was taken correctly however had onions , no bread wrong sandwich etc.. we called she apologized invited us back and today us was fantastic.. they got everything correct and even extra bread!! Thank you!! We'll be back. read more

Worst Panera anywhere! The staff is very good at developing excuses to justify poor service. The food is typical Panera, so I'll save you that. But the service is awful and the eating area is always unkempt. I suggest a walkthrough every 30 mins to make sure the dining room is up to par. And wipe off the damn seats and benches now and again!!! read more

This is one of the worst Panera locations I've ever been to in terms of service. There is little to no organization once you place your order and the staff was unknowledgeable and unapologetic when I asked where my order was after not receiving it for 20 minutes. The manager was called to give me a refund (because they were "out" of the ingredients required to make my order) and she didn't even greet me or make eye contact during our exchange. You can't have high expectations when going to a Panera but this place is a glorified McDonalds. read more

This place was over a hour late with food, sorry driver did not wanna drop at door, and the food was cold, and soggy...

I arrived at 10:30 am and tried to order a bacon egg and cheese sandwich as I eat at Panera every morning. The server said that they were not serving breakfast as it ended at 10:30. I point out that it was 10:30 but she said that it was 10:31 and that they could not serve me. I waited in the drive through line for a couple of minutes so I ask if they would make an exception but then they suddenly said they did not have any eggs. They really do not understand customer service as they found any excuse not serve a disabled veteran. read more

So expensive, to have to basically wait on yourself, pick up your own food and be served cold food and hard bread. I like the almond chicken, but that's it. They should offer a warm green vegetable side or a slaw, instead of an apple or bag of chips. My college kids said it's like lunchroom food. And the debit card machine asks if I want to tip the server? I don't but I feel bad- but they are really not a server. I get my my drink, my food, they should take that off the check out question. read more

The manager was so kind! I realized after I ordered I didn't have my check card with me. The card I had didn't have enough on it. The manager was so nice and gave us our food anyways. He made an embarrassing situation okay! (The one on Station dr) read more

Pastry items used to be special. Customers received them in a box which protected them. Now I'm gonna have to find a way to rescue the cream cheese from this Brittany. It's not like I waited 10 minutes in the drive through after I paid. I'm sure they would have had time to fold a box. read more

Panera Bread - Panera bakery item. - Sandwiches Near Me - Anderson, South Carolina

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So today was my first time trying pick-up from them. I usually love this place and never have any problems but today I was a little let down. They forgot my baguette which is really annoying because I'm sick as heck and really just wanted soup and bread so that kinda ruined it for me. The soup doesn't taste as good as usual but I'm also sick so who knows. Could just be me. The bag they put my food in had a huge tear but the food was okay so no big deal. My salad was very small with the pick two and it's a little pricey so another disappointment. It was ready right on time and waiting for us so that's great! They did look pretty busy so it's all understandable. I've worked in the food industry so I know you rush when things get hectic but still... people pay with their hard earned money for your services so they want exactly what they paid for. Other than that, great place. read more

Cashier Hannah was the most helpful and phenomenal and professional in the world!! Helped me choose A meal that fit in my dietary restrictions. Also helped me sign up for My Panera. Was truly the best part of my Panera experience. She was friendly with customers and coworkers. Great experience! read more

Just so so.. the Thai chicken salad is my favorite but not at this panera. Bathroom has no hooks Kinda dirty Folks taking orders very slow Lettuce in salad was wet and wilted Chicken was warm Tiny piece of bread Just kinda budget..... read more

This review is specifically for Susan, the wonderful and cheerful cashier. We're accustomed to the Panera kiosks but this location doesn't have them, so we ordered with Susan. We had a large order and she was clear and willing to walk us through all potential modifications, options, and add-ons. She made great recommendations and she's a great asset to this Panera team. Thank you, Susan! read more

Rude..just rude staff...just poor service...yelled at me the minute I walked in without a mask. Sorry I forgot it, I have three kids with me..but no need to yell and be rude. It doesn't cost anything to be polite. read more

Obviously all Panera make the same food and I absolutely love the food so that's why i chose to eat here. However, my friend and I ordered 40 minutes ago and are still waiting for our food. There were no pagers available when we got here so my friend and I have had to switch off between standing by the pick up counter. There are numerous employees who are standing around or putting l pastries in boxes rather than help make food. And I have worked in the restaurant industry and understand that employees have different jobs but this is ridiculous. read more

Stopped in here on a long trip. Located a short drive off highway. The line moved quickly. The service was very friendly; from the cashier, to the person who prepared my order, to the manager who came by and asked how it was. Someone even came and cleared my dishes! The food was great. Everything was hot and proposed as ordered. Wi-fi was slow, but that's okay. I came for the food, not the internet. read more

Did an online order because I have $5 off as a reward. Ordered an Avocado BLT with no tomato, avocados on the side and bread instead of chips. Guess what I got? An avocado BLT with tomato, avocado and chips. Thanks, Panera. read more

I've eaten at other Panera's and this one is lacking sharp employees. The food is good but help was slow.

This is probably the worse Panera Bread I have been to. Store was out of strawberries and avocados the day I went in, so I couldn't order the salad that they were advertising. I could understand if there was a shortage, but not the case, the local supermarkets had plentiful supplies of each. Bakery had only a few pastries to choose from. The cashier didn't seem to care. What is always disappointing about this store is the cleanliness. You can never seem to find a clean table. We had to wipe down our table before sitting at it. When I picked up my food at the counter I happened to notice french bread in a clear bag on the floor. This is not the first time I have noticed this. I ordered a bowl of Soba noodles, which looked and tasted like they were over cooked. I asked for noodles with chicken. I didn't see or taste chicken. This is likely the last time I will visit this restaurant. From my experience and reading similar reviews it amazes me that this store stays as busy as it is. read more

I am a fan of Panera, I went through the drive thru and their soup machine wasn't working which I understand is fine, I ordered a vanilla latte which was very good, but I feel that more time needs to be put in the effort of making the sandwiches. I was served a soggy tomato and mozzarella flat bread that had one small tomato on it a thin slice of mozzarella and the box was soaked! After I had asked them to put the sandwich on the press nicely. The young man at the window was very nice, but as much as service sells, presentation keeps people coming back! read more

First off, hot my order wrong. Then the soup I'm bread bowl is abut 2 inches from the top. I doubt it is more than 6 spoons of soup. A huge rip off. Also they have no sweet tea! read more

Had the best customer service ever! Went through the drive thru and when ordering my usual chipotle chicken avocado melt I was informed that there was no avocado. I always stick with that sandwich so I had no idea what to order but the young lady pointed me to a similar sandwich the Frontega and it was amazing! Since it was shortly before closing I guess they had barista closed but my pregnant wife was craving an iced mocha latte so to help out the young lady (I can't quite remember her name I believe it was either Maya or Mia or Mya) got us an iced coffee for a slight up charge with cream and chocolate and even added whip cream and drizzle. Was super sweet at the window and even threw a cookie in for the order taking a little longer than expected. Great job panera! Hire more like her! read more

I VERY rarely leave a negative review but I have had so many bad experiences at this Panera that I feel the need to let others know. The restaurant is not well-kept - dirty, out of paper towels in the bathroom, long waits. At least 3 times we have gotten home with a mobile order and realized we were missing items. Once when we drove all the way back there was not even an apology. When I asked the manager on a return visit if they credit customers for missing items on mobile orders she told me it had to be reported immediately or there was nothing they could do. When I told her I was disappointed after multiple wrong orders she just shrugged. Terrible customer service in my opinion. We have given this restaurant many chances but we will not return again. read more

At this panera I ordered a bagel with cream cheese and a hot chocolate. The hot chocolate was warm but there was hardly any chocolate in it. It was more like drinking hot 2% milk. I went back and asked for more chocolate in it. That helped a little bit but it still didn't have much flavor. The bagel was kind of stale but edible. I don't believe I'll be returning to this panera again. read more

Got turkey chili in a bread bowl. They brought it out in a cup. When I complained, they put it into a bread bowl, only it was about 1 1/2 inches from the top of the bowl. I complained and got a smart ass remark and a shrug from the teenager who gave it to me. Then to top that off, it was luke warm. The meal was almost $10, but not worth $3 in my opinion. I won't be going back. Location should have read Anderson, SC not San Francisco, California!! read more

Why the low ratings? We visited at a busy Friday lunchtime. The place was slammed. But we got in line to order, which moved quickly thanks to 3 Panera staff taking orders. And our order of soups and sandwiches was ready in under 5 minutes, despite the place being so busy. The food was very good, fresh ingredients, seasoned well, just what you'd expect from Panera. We were very satisfied. Panera truly earned 5 stars from us for our lunch. And from others as well, judging how popular this Panera was. Kudos to the manager for excellent restaurant performance and customer service. read more

Slow slow order in front of me and only one register open. So many questions. Slow slow decisions. Poor management. Normally I like Panera!

I had the worst experience at this restaurant. I will say he food was good but the customer service was horrible. I went today to eat dinner at this location and the staff was so rude to me and just plain out hateful. There was only one girl that tried her best to be nice everyone else was just nasty. This location needs to reevaluate their staff and employee people that actually appreciates having a job and a income. I have worked in the restaurant industry myself and I have never acted that way nor worked with anyone that has acted the way I was treated tonight. I do not recommend this location! read more