My flight was delayed by 18 hours and we received a free hotel voucher to stay the night here. They…read moremake you give them your old flight ticket as a form of the "payment," so I recommend taking a photo of it before you give it to them CONS - The airport said there is a free "shuttle" to take us from the airport to the hotel, but it turned out to be a nightmare - The "shuttle" is just a large van and could fit 6-7 guests max. Some guests waited for 40 min+ for the shuttle to pick them up and we learned that you had to call the hotel ahead of time to RESERVE a spot. There were about 20-30 guests trying to make it on this small van and it was an intense situation... - We ended up taking a Taxi to the hotel, which beat the van and we didn't have to argue with other guests about who was going in the small van. - No restaurant in the hotel (breakfast only), but they have a few recommendations for restaurants that are within walking distance. PROS - Awesome free breakfast (5/5)! Tons of fresh fruit, veggies, meats, cheeses, and baked goods. Good selection of juice, coffee, and milk. - Service was exceptional. At breakfast, each worker was on top of it! They were refilling food and drinks, and clearing plates/tables as needed - Great lobby and bar, tons of seating inside and outside - Small room, but decent for a 1-night stay, the bed is comfortable, the room is clean Thank you! :)

It is a Motel One, yes. It's a Motel One with horrible WiFi though. Plus: This Motel One has got…read morethese horrible tiny hamster tables in the reception area where you have breakfast. Also a general complaint. The desks in those joints are too tiny and the chairs aren't chairs. I have grown tired of Motel One. Especially this one. And I have to spend three more nights here this week...

Clean and modern design, but comfortable. Lots of closet space in the room to store your clothes…read more The bottle of complimentary sparkling water was a nice touch. Friendly and accommodating people at the front desk. The breakfast at the restaurant downstairs was amazing with a huge selection, including a small but quality plant-based section. We were there with a huge tour group and they kindly opened the restaurant early for us on the day of our departure flight so we could enjoy one last proper breakfast there. It's not quite downtown, but it's close enough to downtown Mainz that it's easily walkable, and there's lots of transit nearby, so the location is very convenient.

Conveniently located near the Hauptbahnhof so it's easy to head out at the beginning of the day and…read moredo your touristy stuff. Also, it's only a short walk back to the hotel at the end of your touristy day, when you're the most exhausted. The staff is friendly, but is definitely more apt to want to help if you are willing to TRY to speak the local language. The beds were comfortable, and the room was quiet.

Gutes Hotel, sehr nettes Personal, gutes Restaurant mit reichhaltigem Buffet. Zimmer grosszügig und…read moresauber. Rollstuhlfahrer sollten sich Hilfe zum Öffnen der Türen mitnehmen. Für mich war das Bett zu weich, dafür war das Bad mit allem ausgestattet was ich als Rollifahrer brauche. Gut war auch der Laminatboden im Zimmer. Lichtsteuerung im Zimmer gewöhnungsbedürftig. Komme gerne wieder.

I had to go to Frankfurt for one night and this hotel was just right for a quick trip with my…read morehusband. Slightly small rooms (bathroom especially), but if you're not there for relaxing in your room, then the tidy, cozy, clean and modern room is just right. Staff was friendly and guests also (while sitting in lobby having a drink and snack). It's a solid yet seemingly simple concept they have here: offer an affordable stay in a clean, modernly decorated room. Motel One delivers on this.

Close to Frankfurt Ostbahnhof where we needed to be for an evening event. Upon arrival we could…read morechoose which floir, each with a different colour scheme, we wanted to stay on. We chose the top floor which was all in gold. The room was very nice and the bed super comfy. We appreciated all the small extras they offer: like you can rent a bike or mini for a few hours for free, there was a Freitag bag in our room for our use while we stayed there. The staff was very friendly. At night we also checked our oost bar which we really enjoyed. Good drinks, as well as a great and inventive bar keeper.

My husband and I were recently in Frankfurt on business. The organizers of our trip booked us at…read morethis hotel. We were just there for one night but everything was very nice. It's one of the design hotels, and each room is different. The lobby was very fun with white penguin lamps with pink lampshades and other kitschy touches. Our room was all pink with portraits of dogs and dog pillows and was equally kitschy and fun. The bad thing was that you're supposed to declare whether you would like smoking or non-smoking room upon checking. We arrived around 11 or 12, but weren't able to do it early check in. They put us on the books and held our luggage, which we were grateful for, but we didn't know we needed to declare and they neglected to ask. As a result, when we returned from a long day of work followed by dinner, all of the rooms had been booked except for smoking rooms. We spent the night in our pink, dog-themed room smothered by smoke. We opened the window for the 3-4 hours before we went to sleep, but it made very little impact. It was, unfortunately, an unpleasant night. I don't understand why anyone would allow smoking in a hotel room because it embeds in everything: the walls, pillows, rugs, drapes, mattresses-- everything. Other than that, it was a very cute hotel and we would stay again as long as we could obtain a non-smoking room. Also they are famous for their Rolling Stones mouse urinals. So do try to check those out in the lobby if you have a moment.

I really enjoy the location and the neighborhood--it's a beautiful area, close to great…read morerestaurants, shops, and a lovely park. That's honestly what keeps me coming back. However, I wish the hotel staff were more efficient and friendly. The housekeeping team is inconsistent, often forgetting basic amenities (this time the iron was missing and the phone was totally disconnected from the wall of no way plugging it back in) and leaving the room less than clean. That shouldn't be the case at a hotel of this caliber. One ongoing issue I've experienced across multiple stays is the lack of water in the gym. Every single time I've been here, there's no water available. I've had to call the front desk about it multiple times, and once even approached a housekeeper--an older gentleman--who just shrugged his shoulders as if to say, "I don't care." That was particularly frustrating after running five miles. I really hope management takes this feedback seriously and improves staff training and accountability. This hotel has so much potential given its prime location, but the service standards need attention.

A good hotel in a great location. To the front you have Kurpark. To the back you are one block…read morefrom a main street with all the shops and restaurants. Rooms were clean, however, I considered a little dated. Breakfast served for 22 euro was very good. Includes many options: eggs made to order, hard and soft boil, smoked salmon, cereal, an array of breads, fresh juice, etc. did not eat in restaurant for lunch or dinner. Service from all the staff was very attentive. Spent one evening at the bar with a colleague enjoying a few biers and a glass of wine.. Bartenders were extremely friendly and made us feel at home. Just a fun couple hours exchanging stories about life in our respective countries.

Great upscale hotel at a reasonable price! Modern and newly built with a huge lobby lounge and…read moreplenty of seating areas to enjoy food and drink.