The wait time is minimal! They see you within 30 minutes and no appointment necessary! Very nice…read morepeople. Office is so efficient!

I have been seeing this family for years now..since i was 8 years old and they have always treated…read moreme with respect, care, and acceptance. I will always recommend them.

We go here in place of urgent care if it's open. Our health insurance also used this office for…read morereferrals for specialists. Every turn I've been they have been fantastic. From the front desk to the doctors, everyone is kind, friendly, efficient and professional. I love it here, and am so grateful for how well they do their jobs.

Unfortunately, I have not had good experiences at IM Well. I really was feeling awful the first…read moretime I went and saw the nurse practitioner. She asked me a lot of questions and was very thorough, but then began to second guess the medications my main doctor had given me. I've seen that doctor for years, and she is amazing, so it really rubbed me the wrong way. I thought that maybe I might have just been a little too sensitive or moody. So I shrugged it off. I was feeling puny and didn't know the ARNP very well. Flash forward to a month later and I'm told by a coworker that I can get my Rx filled for free if I go to IM Well again. Same circumstance. The ARNP was questioning me to the point of being rude and making me feel uncomfortable. She made me feel like I was drug seeking when all I wanted was my acne medication and B12 shots for free. She ended up refusing to fill it without labs. Ok, so I made sure my labs from a few months ago would be forwarded to her. But no Rx ever came to my pharmacy. I called them to see what was the problem and never got a return call.

I had a mild heart attack just the other day. I was transported from Stroud Hospital to the…read moreOklahoma Heart Hospital near I-240 service road. As soon as my husband and I went to a room, the nurses are super attentive and super sweet: It was past midnight, when we got there. Not only that they took care of me immediately, they made sure they took care of my husband too. A nurse gave him a better chair , a recliner, to be more comfortable. They got me hooked up to the monitors and made sure I was comfortable. The nurses are probably more in their early to mid 20s. The room is clean, and spacious. The bathroom has plenty of room in the shower. I don't know what else to say except the Oklahoma Heart Hospital south really took great care of me! .

Got here parked and walked in. Really close to the entrance. During check in they ask you to…read moreinitial on the digital pad. Initial 5 times but they never said what it was she was initialing or signing. Had we not just did this yesterday it would have been a concern but Thts not right they don't tell you. I watched others check in and it was the same way. Everyone was nice and got her in on time so as far as service it was good. Didn't take very long and we were on our way.

It takes a minimum of 3 days to get in with our primary doctor so if we need in sooner, we can come…read morehere . The wait is usually not bad. It's nice to have this as an option!

I have been to this location twice. Both times I got in and out within an hour and a half which is…read morepretty good for not having an appointment. I went here because my insurance (Tricare) is accepted. They have a nice lobby with a big television. They even have coffee out if anyone wants it. The people who work here have all been very nice and accommodating, which is nice when you don't feel good. I have seen two different doctors and both took a good amount of time with me to figure out what was going on. They asked a lot of questions and seemed genuinely concerned. With a prescription (called in by them) I was out the door and ready to be healed. :) Both times I received a call a few days later to make sure that I was doing better. I really appreciated that because both times I had a few questions. They got back to me with the answers and all was well!

They dropped me for being in ICU twice and counting it as a no call no show . When I have…read moredocumentation with dates and times on them for each one . That shows I was in hospital . Office for scheduling are inpatient and rude , they hung up on me several times, another scheduler got a loud tone in voice and was super rude to me , the doctor wasn't bad . But, he did decide to tell scheduler supervisor to drop me . So, now all my medications that neede dPA on them including insulin I haven't had for 2 weeks . Is now not getting PAs and I'm having to look for a new doctor so I can get my medications . He also wrote scripts for name brand and the insurance doesn't cover it . Also, insurance says they do not see a PA sent it's been over a month since mid December .

Came in on Father's Day, and Karri and Karla were super helpful, friendly, and kind. I was seen…read moreimmediately and met with immediate relief and comfort from Dr. Crosswhite. Best urgent care experience I have had.

OU Senior Aging practice, at this address, Dr. Amy Costner Lark. I moved from California and found…read morea new doctor in OKC. I was charged 534.00 for a visit, I'm on Medicare. Total 20 minutes with this DR. I had all new lab work done, and two months no calls about the results. I called the lab which told me how to look at the results and I was floored. Out of 8 blood tests, 7 came back severely out of range. I called the DR. and no return calls, till I got online at their site and lodged a complaint. She returned the call finally, very put out that I complained. she offered no recommendations on how to deal with the results and only responded when I said, well what about my cholesterol. Very high, she asked me, the patient, what meds did I want. I had no idea, as I had no idea there was an issue. she rattled off two names and I chose Simvastatin, the first one. very quickly I developed sore throats and flu symptoms, and when I called, the nurse said to stop taking it. That was the last I heard from anyone. I called the office and canceled my next appt for three months later, and explained I would find a doctor interested in helping their patients. In my lifetime, at 68 years of age, this is the worst medical practice I have ever seen. Now I'm stuck with finding a new doctor, because her superiors never even cared to check her work, or respond to problems. Disgusting and unprofessional conduct for a Physician.

Do not EVER go to this clinic!! The nurses and doctors and front desk workers are all full of CRAP!…read morethe will not call in ur prescriptions u have to suffer until they get ready to fill ur scripts! Dr. Miller my dr. Is never available never returns phone calls they don't help u they make it worse and are all very disrespectful and non empathetic they do not care about ur health or u! I've been going thru this for 6 months! Still no1 will take 5 mins and make a call if I was dying I'd be dead b4 they help!! I will be in pain for at LEAST A WEEK AND A HALF! WITH NO HELP FROM MY DR. OFFICE!!! O.U. FAMILY MEDICINE CLINIC N.E. 10TH OKC. OK! BEWARE THEY R NOT HERE TO HELP U!

We made the switch to Dr. Kavanaugh five years ago. She sees all eight of us, and provides all…read moretypes of general practice care for young and old. Not once has she or her nurse and staff failed to take care of each one of us and addressed each concern we've had, gotten us referrals as necessary, and made sure we had what we needed, even if it's natural remedies vs. medications. We're very grateful for her excellent care. She thoughtfully listens to each question and concern and actually discusses things thoroughly instead of simply having the attitude of, "I'm the doc, you're the patient, you do what I say," kind of attitude. The care is worth way more than five stars.

Doctors and medical staff are great. Front staff is terrible. I would not recommend anyone having…read moreto deal with them. Several times my husband and myself have been to this office and every time they are rude and condescending. Billing office is slightly better but not much.