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    Paradise Decks and Spas

    3.4 (5 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Paradise Decks and Spas

    Deck construction

    Deck repair

    Deck replacement

    9 More Services

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Paradise Decks and Spas Photos

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    Austin Wholesale Decking Supply

    Austin Wholesale Decking Supply

    1.0
    (1 review)

    I have done business with these guys about 4 times. They are out of Austin, but they have a San…read moreAntonio location off Judson & 1604. I started with them because they were the only source I could find with redwood for my deck in the sizes that I needed. It was always a challenge doing business with them (never delivered when they said, couldn't get the local guy to return calls, etc.) but in general, they were decent. I always wrote it off to the local guy being a bit goofy, but always sweet. The drivers were always helpful about uloading the lumber where I wanted it and the few times there was a problem with the lumber, they took care of it. I am not so happy now. Turns out the reason the company is is bad about things like responsiveness, follow up and accuracy is because the problem is at the top. The owner, a guy named Zargosa Barbarosa, is exactly like the goofy guy in San Antonio. It took a week, multiple phone calls, voice mails, emails just to get the quote and the order placed. They didn't quote it as requested and the mistake would have cost me about $250. No apologies for the error by the way. After waiting all day for the delivery, they finally showed up about 3:15 today and the driver (who spoke little to no English) refused to unload the lumber where I wanted it. This had NEVER been an issue im the past. Ever. I spoke to his boss, who spoke to Zargosa and no deal. They wouldn't even make an adjusutment on the delivery fee. According to him, their insurance doesn't cover unloading. Which is odd because the guy DID unload it. By hand. And sat it down literally 5 feet from where I wanted it. Really? Insurance won't cover 5 feet? It was a very disorganized which made it hard to count and the guy told me not to worry--they always check the order twice. Guess what? With these guys I needed to check. If you have the time and patience to deal with making repeated phone calls and the aggravation of waiting for people to do stuff--do business with these guys. I am going to find another supplier the next time I have work done on my deck.

    Lone Star Custom Decks

    Lone Star Custom Decks

    4.5
    (11 reviews)

    Update 11.16.2022 - I want to reiterate we loved their work but again their communication is just…read morenot great. Here is an example of it; after I wrote my review here is how (text messages) he approached me. Attacking a customers character is never good First off I have to say the work and speed that their crew delivered was great. We love everything that they did for us. We had a number of requests for them to: 1. Build a deck near our pool with cover 2. Replace our fencing to hide the pool equipment 3. New fence towards the back of our property In the photos you can see how great it turned out. Now where they lost their stars is in communication and dealing with conflicts. 1st issue - We had a dumpster provided that they subcontracted and had a number of issues. James gave my husband the phone number to contact dumpster company and "deal with the issue". As a customer all issues pertaining to a subcontractor that THEY hired should have been handled by them and not us. 2nd issue - some of the fence posts they installed warped and we asked for them to come repair. We had to text and call about 10 times! We were given dates that someone would show up and then no one showed up and no communication about 5 times. Continuous calling and text had to occur with the same result. Then random out of the blue one day someone showed up to fix the fence and once again no communication to inform us they were coming nor after to check how the repair went. This process was extremely frustrating and clear that dealing with conflicts isn't their forte.

    They did a fantastic job renovating my 25 year old deck with composite boards for a fair price! It…read morewas a challenging install with my existing screen porch that they passed with flying colors. I couldn't be happier with their work!

    Paradise Decks and Spas - decksrailing - Updated July 2026

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