Mr. Josue Troche is the owner and operator of this full service real estate agency and brokerage…read more He is the hardest working person I know. He sold our house in Rincon Puerto Rico in 3 weeks from the day he took the listing. CASH BUYERS TOO. Because he is also a brokerage house he was able to arrange everything and do a closing in another 3 weeks. I have to compare this guy to Tom Brady. The GOAT! Josue really is the 'Greatest of All Time' the GOAT! Just like Tom Brady of the Super Bowl winning New England Patriots Josue Troche is a WINNER!!! If you have a house to sell in the area of Rincon Puerto Rico, and you want the job of selling it in the hands of the best, you should trust Mr. Josue Troche to get the job done! I did and he won 'our super bowl' for us. The house is sold in 6 weeks, I'm so happy I made a right decision on who to handle the sale for me. Oh yea, and by the way. I live in las Vegas now. I never even had to fly to PR. He did all this for me while I sat here in the States. I didn't even know that would be possible, but he did it all. If you like a full service place where they do it all, do yourself a favor and go with the GOAT, J&M Realty and win your Super Bowl too.

BEWARE: The owner asked us for $800 cash upon arrival or we'd have 12 hours to leave. We left…read more He probably would have done this every day of the 9 days we had booked with him. Do NOT fall for this! THERE ARE DOZENS OF OTHER BEAUTIFUL BEACHFRONT RENTALS IN RINCON! I'd be very careful sending money orders to this place. They'll scam you at any cost once you're there.

WHAT A HORRIBLE EXPERIENCE! We made reservations online for 2 nights with Elier the "property…read moremanager", and from the moment he handed us the key the property had NO electricity. Elier said they were expecting to get the electricity back at any moment. Well we didn't get power until LATE the next day!!! And to make matters worse the water went out the next morning! We left messages for Elier and he didn't even return our call. In spite of our complaining and the lack of services, these people didn't even give us the courtesy of providing us with any money back...not even a penny! STAY AWAY FROM THIS PLACE if you don't want your vacation ruined by unprofessional and uncaring people!

Currently, not good unfortunately (we're still here as I'm writing). First: ocean views and…read moreaesthetics of the space are great (right next to the water)...will definitely give them that. Leading up to check in, they were also very communicative, and even agreed to a late check in given complications in my travel plans. But, management is currently failing. We get here Friday and someone is in the parking spot designated for us; we inform the Stay Rise contact and they ask us to park in another location...no mega harm no foul; fine. But, the advertised internet does not work, upon arrival. Let alone that it was advertised, I work remotely via my laptop; and, the location is off the beaten path where regular cell service struggles. I immediately inform the contact, and we get no response. So, we have to put up with no internet. I again inform them of the internet on Sunday and they finally get back to me, stating the internet may have been installed incorrectly. Seems like they did not check whether it was working prior to renting it to us. But - rather than apologizing and making our comfort a priority - management's (I understand the contact to be an "Araceli") energy largely centers on the excuse that it was installed incorrectly, and it not really being a big issue. They agree to provide a hotspot in the meantime. This isn't my first time renting an accommodation. When you're in the hospitality business, you have to understand that people are wholly relying on your advertised accommodation, especially internet; and, understand people are on their vacation...any inconvenience is annoying when you're trying to relax. If there is an issue, rather than give energy that it is not an issue, a very simple apology and demonstration of sympathy could go miles. As it seems the current contact does not know what that looks like, here is an example: "Very sorry you're dealing with that! It's not what we strive for. We are on it right away. Please let us know if you have any other issue. And, we have reached out to the owner to see about any possible reimbursement for your inconvenience." I'm hoping the management contact is a fluke and is not providing the service that either the owner or Stay Rise hopes to give. Update: a "Felix" came by with the hotspot. Very nice guy. We haven't tested it yet, but hope it works. Unlike the management contact, he understood where we are coming from.

From the owner: We believe in a lifestyle that allows owners and investors to generate passive income by growing…read moretheir assets and creating opportunities. We do this by providing a short-term vacation rental management for owners and experiences for our guests by offering clean and quality properties, service with attention to detail, and timely and accurate customer service.

Apparently "Elvis has left the arena". We had paid him for…read moreour photos in February 2024. They are no longer available to us. Unable to contact via phone or email. Seems like he has disappeared with our photos and money.

Visiting San Juan for the first time and it occurred to me that I should celebrate myself and do a…read morephoto shoot! This was also my first time doing a professional photo shoot and Austyn went above and beyond to make this a comfortable experience for me. I don't take many pictures of myself and Austyn would make suggestions of different poses I could make. Austyn suggested we do the shoot in Old San Juan due to its majestic views of the city and rich history. While taking the pictures I received a brief tour of the city along with a historical lesson of the neighborhood. I particularly enjoyed walking along the different streets and taking it all in. Austyn exemplifies professionalism and was focused at all times on the natural lighting and angle of the pictures. This was a 5 star experience for me and I would highly encourage folks visiting PR to get a professional and fun headshot with Austyn!

After the founder and president herself, and an additional agent, did not reply to any of my…read moreattempts to get in touch with them about their own multi-million dollar listing, I had to use another real estate agent to physically go to their office, to meet with them, and get an appointment for me to view a property. I spent around $1,000.00 all told, on a trip to Puerto Rico to tour the property and put an offer in. When I arrived in Puerto Rico, my agent picked me up at the airport and told me that Southeby's had sold the property the day before and had not even had the decency to reach out and tell me to cancel my trip, and they were not going to keep their confirmed appointment to show me the property. I wasted a lot of time and money for nothing. One of the most unprofessional real estate experiences I've ever had. In addition to an incredibly unprofessional treatment of me as a prospective buyer, one could argue that a seller would not be best served by their listing agent cancelling a confirmed appointment one day removed from accepting an offer. A bidding war to drive the price up between competing buyers could possibly be a better way to fulfill the listing agent's fiduciary responsibility to the seller. Please also note, that the first review on this listing was posted by Oriana J., who is listed as the Vice President and Senior Broker of Southeby's Puerto Rico and shares the same last name as the Founder and President. This is a violation of Yelp's content guidelines which state: "Conflicts of interest: Your contributions should be unbiased and objective. For example, you shouldn't write reviews of your own business or employer, your friends' or relatives' business..."

From the owner: Puerto Rico Luxury Real Estate Market Experts -- Search Beachfront, Resort, Golf, Metropolitan,…read moreLifestyle homes, properties & estates in Puerto Rico Professional Agents, assisting both Buy-side & Sales-side.

I hired Rob for an event video shoot. He was very helpful and even connected me with a…read morelive-streaming company in San Juan. The footage turned out great, and he went above and beyond to deliver what we were looking for. There was a small misunderstanding at the end of the project, but he reached out and cleared everything up. I appreciate his work.

Great photographer and videographer! Will definitely use them again and will highly recommend them.read more

Left message To call me back as soon as they received my message. He did. Promised to give me an…read moreestimate on Sunday

From the owner: Housmigo delivers exceptional cleaning services, bringing hotel-grade standards to both residential…read morehomes and vacation rentals. Specializing in professional turnover cleanings for Airbnb and short-term rentals, we ensure every space is impeccably guest-ready. Our meticulous services for homes include recurring cleans, deep cleaning, and move-out support, all designed to maintain high standards and protect your property. From detailed cleaning to linen handling, Housmigo keeps your home fresh and pristine.