Just moved to STL from California and couldn't have picked a better apartment and location, especially working in the hospital setting. All of the staff including Kimi, Smitty, and Fikret have been so accommodating and helpful with my requests. Fikret even hung my wall art and photos beautifully! Richard has also done a great job with any service needs! The staff is always amazing Thank you! read more

very hard to get in touch with anyone via phone! I got stuck in the parking garage for hours. luckily a worker went for a smoke break and was able to go back in and open the gate. The phone numbers send you to vm or AI that pretends not to hear you speaking. DO BETTER!! read more

-Overall: LOVE IT! Apartment is gorgeous with a perfect location and view. -Noise is non existent. Was concerned about noise but I haven't heard a single peep from any neighbor around. (The walls are all made out of concrete) -Move in went perfect. The leasing office was so nice and accommodating. The service elevator is small so watch out if you have a large couch like I do. But there are ways to get it up still of it doesn't fit. -Security is fantastic. I love the front desk people. They are extremely polite. -Location is amazing. Really couldn't ask for me. -Price is fabulous. I have a large one bedroom for $1400 on the 12th floor with an amazing view. I think this is a steal coming from Houston. read more

See all

I would definitely avoid this apartment. The building is too old and very badly maintained. Cockroach is a HUGE problem!!! During the middle of the night, when I go into the bathroom and turn on the light. I would see a blanket of cockroaches at the bottom of the tub. Absolutely disgusting!!! read more

I had had a tremendous experience living at PF for my first year of business school, and while the apartment quality is still high (see previous review), during my 2nd year at PF the quality decreased significantly specifically with customer service. My rent went up 30% because I signed a 6-month lease. I understand that less people move in during the winter, but was disappointed that despite the rent increase, service quality actually went down. Rather than be inmediately responsive like before, I would have to email multiple times to have something fixed. I requested my shower head be replaced, for example, during Thanksgiving break, only to return and find the task had not even been started. I had a plumber come in to fix my clogged sink, and he left my bathroom a mess, scattering all my belongings. Mac did not check in with him to follow up on the status of the repair, leaving me in the dark. Within the online portal, I could specify which time I would like repairs made. I would specify in the afternoon, as I work from home in the mornings. Not that it ever mattered, because maintenance repairs would always come in in the morning. During move out, management asked if they could double schedule another move out and requested I share the freight elevator, even though I had reserved the elevator by email and gotten a confirmation a month prior. Even escalating the issue was a pain. Management was slow to reply and refused to issue me a credit for all the inconveniences without providing a rationale. I don't feel like my loyalty to this building has been valued. The negligence has also extended to safety. There was a break-in into the guest parking area behind the building a few months back, and another once in December 2017. It seems as though management did not do enough to prevent it. With so much new construction and new competition in the rental market, PF simply can't afford to be complacent. read more

Great location, but I guess the cheaper rent comes with its downsides. The floors literally shake once you get off of the elevator and start walking... It makes me so dizzy and overall feels so unsafe read more

Pros: - The staff is GREAT! From Richard the doorman to Roy the valet to Lucius the manager. - Sky Terrace that overlooks Forest Park (sunset view). You can also see the Arch. - Fitness Center has a tv, hot tub and sauna. - Valet parking! - Forest Park is your front yard! - Vending machines - Mail packages are signed for you and can be picked up at all hours of the day (yes, even when you get home at midnight). - Business center with fax machine + coffee machine + free wifi. Cons: - The prices are a little steep (goes up as you go higher in the building - the views will cost you). - The ambulances and drivers who crank their music up and roar up and down Kingshighway at all hours of the day and night. - One sour staff member (affirmed by my roommate on a separate, unrelated occasion) - Business center with no free printing. I would live here again if the prices were a little lower and if I could find a way not to deal with the sour staff member. read more

I'm posting this at the request of our resident on the 13 floor: "The maintenance person, Kyle Christine, did a fast & efficient job. Thank you." read more

Had issues with my lighting in my apartment and proceed to report it online at 1am in the morning. The very next day got a call from Kyle Christine who said he will come by after lunch to get it fixed for me. He came and immediately saw the issues and proceed to grab some new light bulbs for me and replaced them immediately. Very pleased with the management and their response time. read more

The location is great- rooftop view of forest park. It's also definitely safer than other apartments in the area. The staff is wonderful. There's lots of parking options available. Any Maintenance issues (I don't have many) usually taken care of that day or the next. read more

Warning! this apartment converts unused rooms to AIRBNB's. I have only lived here 1 month, but there have already been two rooms converted to airbnb's on my floor. I moved to this building for the community, not to live in a hotel. All the residences have to do a background check, but people in airbnb do not. This leads to a safety concerned that should not exist in this building. read more

I've been living in this apartment for about 2 months, and I've been satisfied with my experience so far. The management here is pretty awesome... maintenance requests are generally fulfilled within a day or two and all the doormen are super nice. The actual building is on the old side, but has been renovated recently. My apartment is HUGE and all the appliances are new. There are all the amenities you could possibly want... including a small gym (that has a sauna!), free coffee!, free wifi in the business center, and a beautiful view of the St. Louis skyline from the roof. The insulation in my apartment, however, is lacking. Since the building is located a few blocks away from Barnes-Jewish Hospital, ambulances are plentiful in the streets below...and the sirens can be heard very clearly from my room. Also, the thermal insulation is problematic as well, and it can get pretty cold.... Another issue with the Parc Frontenac is that their underground parking garage is in high demand, and there's a waiting list if you want your own in-door parking spot. Outdoor and valet parking, however, are available. The biggest con, however, is the RENT. For St. Louis, the Parc Frontenac is pricey. But at the same time, since the building has awesome views, stainless steel appliances, doormen, and FREE coffee...what did you expect? read more

This is the worst building ever. It is very old although it looks new. Hot water pipes cracking in the winter, waking you up in the middle of the night in a panic... kitchen and bathroom sinks always clogging and flooding. No hot water for two months. Elevators intermittently not working. very old appliances and bathroom ... read more

Kimi Weber is the best employee at Parc Frontenac. She always smiles and she tries to help you about everything. She has a wast knowledge about everything. We are lucky to have her. Thank you very much Kimi! read more

I lived at Parc Frontenac for over 5 years and I would recommend this building to anyone without reservation. The only reason I moved was because I was transferred to Chicago for my job. If I could have uprooted the building and moved it to Chicago with me, I would have done it in a second. Pros - Location! Forest Park is literally right across the street and dozens of restaurants/bars/stores (including two grocery stores) are within very close walking distance. - Despite the very active nightlife in the neighborhood, I always felt completely safe as a single woman living alone in this apartment. I am not aware of any crimes that have ever been reported inside the building. - Management office, doormen, and maintenance are fantastic. Some are better than others, obviously, but, for the most part, everyone is friendly, laid-back, and responsive. Calls are always returned quickly and work orders are always processed in a reasonable amount of time. When my air conditioner broke, they had a new one installed within a matter of hours. But it's one thing to have a management company that fixes their own mistakes; Parc goes above and beyond. In fact, once, I dropped my hairbrush down the toilet (still can't quite figure out how that happened) and it broke. They replaced the toilet with no questions; no charge, even though it was clearly my fault. To me, that speaks volumes. - Heat in the winter is included in rent and very generous. I was never cold, but the maintenance staff will wrap your air conditioners if you feel a draft. - The building makes a real effort at building a community. I was in law school when I first moved in and working constantly for the two years after graduation, so I didn't have a chance to participate as much as I would have liked. But they do everything from Christmas parties to yoga on the roof to keeping a social calendar in the elevator. They even bring in grab-n-go breakfast for the residents every once in awhile or cupcakes for the occasional holiday. It's evident that a lot of thought goes into making residents feel appreciated. - Amenities are great. The laundry room is always clean, well-lit, and decidedly un-creepy. The exercise room could use more machines, but again, it's clean and well-lit, it gets the job done and it's rarely over-crowded. But the roof deck is really the highlight. It's huge and there are spectacular views of the city, along with more than enough seating to accommodate multiple groups on any given evening. There are also plenty of BBQs if you ever want to throw a party in the summer. - Thick walls. Occasionally, someone would crank up their bass and the sound would faintly make its way into my living space. But, more often than not, I was convinced my apartment must be soundproof. MANY of my neighbors had dogs and I was amazed at how rarely I heard so much as a distant bark. - A few things I didn't fully appreciate until I moved elsewhere: mail slots on every floor, vending machines in the basement, plenty of carts in the basement to haul groceries from your car, business center with free wifi and coffee, no charge to lock down the freight elevator, and a guest suite that can be reserved for visiting friends/relatives (much nicer/less expensive than local hotels). Cons - The policy on guest parking. The new management company realized last year that non-residents/non-guests were parking for free in the back lot and so, now, guests have to come inside and check in with the doorman in order to make it past the parking gate. I understand the purpose, but this can get a little obnoxious for both you and your guest - especially when it's a friend just stopping by for dinner or meeting you for a movie. - When they rehab an apartment near yours, you'll feel like your entire apartment is shaking if you're home during the day. The good news is, it doesn't last long. If you can make it through a few weeks, you'll be back to peace and quiet. And the management office is great about taking requests on the timing of construction. For example, I had a take-home 24 hour exam right in the middle of a rehab the first year I moved in. Lucius arranged for the construction team to perform fairly quiet tasks that day. Just communicate openly with the office and you'll be fine. - Rent has been steadily increasing, but whatcha gonna do? I think that's pretty much every rental building in the country. If I had stayed in St. Louis, I would absolutely have upgraded to a two bedroom with this building. The cons don't even begin to overtake the pros. I could not have been happier living here. read more

The people who work at the front desk are excellent, especially Kimi! She goes above and beyond to help residents. She follows up to make sure any issues are resolved, and always greets you with a smile. It's great to know there are such caring people around 24/7! read more

worst experience ever. The maintenance team used my towel to dry the kitchen sink when I was not at home. And they lied to our face afterward. Don't move to that apartment if you have other choices otherwise, you will be charged a large amount money for no reason. read more

I spent 3 years in this building. Excellent experience with fantastic staff. Superb job by Kimi Weber especially: very welcoming, helpful and friendly. read more

I've lived at the Parc Frontenac for 2 years and plan to stay for at least a couple more. After scoping out various places in the Central West End, I remain convinced that we literally live in the best apartment in the neighborhood. The building is great...good old construction so that I never hear a sound through the concrete walls. But it is not shabby at all...everything is clean and modern. The roof deck is amazing...complete with tables and chairs and grills. The little gym downstairs is great if you need it...but the giant park across the street is even better for exercising. All the staff (office management, maintenance, front desk/door men/women) are great...friendly, helpful, and good at their jobs. Great building security too...I have never felt safer. The location cannot be beat either...walking distance to everything. I've lived in more apartments than I can remember (been renting and moving for more than 20 years)....this is definitely the best one so far. read more

I came in for a tour today and was nothing but pleased with the leasing agent, Mani, and the rest of the staff. They were extremely professional and friendly to me as they showed me around the building. I went and looked at a few more apartments after my visit and not only did I find no comparison to the building and facilities but also the staff. I came back later in the day and the apartment I had looked at had been leased, but they were able to find me a different one and even waived a few fees and utility charges. I could not have asked for nicer or more accommodating people to deal with and I am extremely excited to move in and interact with them on a daily basis! read more

We have lived here for a year and a half and it has really been a great experience. We moved into the Parc having never been to STL before and we couldn't have made a better choice. The maintenance staff is absolutely amazing. Any maintenance issues we have are dealt within a day or two and they are the nicest people. We knew that they were replacing our windows one day so we expected to come home to a nightmare afterwards- but our apartment was cleaner than when we left it. Carpets completely vacuumed and not a thing out of place. The door attendants (Kimmy and Glen espc.) are so helpful and the management staff is always quick to help. The roof & business center are also amazing additions and make the Parc pretty hard to beat. read more

My husband and I just moved in two days ago and already Kyle Christine has gone above and beyond, helping us with some things that weren't quite right in the apartment. We had a tricky situation with our shower; water wasn't draining from the tub a couple hours after we used the shower. So Kyle and Richard spent quite a bit of time troubleshooting and snaking - even going into a neighboring apartment to better access the pipes. It is now draining beautifully! Kyle also gave us a new faucet and shower head to help give us better water pressure and took some pliers to our dishwasher so the bottom drawer pushes in more smoothly. AND he somehow managed to replace a lightbulb that must be 8' up with out using a ladder (as a 5'3" woman, I was impressed...and a little jealous). Very very happy with his work and how quickly he addressed everything. Kyle is very friendly and polite. He always knocks before coming in and called us to let us know he was coming. Hopefully won't need to call on him again but look forward to seeing him if I need something fixed. read more

I have lived in Parc Frontenac since May 2009. I lived in a former "sister" property and must say Parc Frontenac is much better. I really like the renovated apartments and I have an apartment that has a beautiful view of the city and the arch. The rooftop is an awesome place to escape to and whenever I bring friends over they really like the beautiful view of St. Louis that can be enjoyed. This year I watched the balloon race in Forest Park from the roof and it was a very enjoyable time. For me, the location is ideal...it's walking distance to Barnes Hospital and it's at the heart of the central west end. What more could I ask for? I also feel that having a front desk person makes the building safer and more welcoming read more

I have lived in the Parc Frontenac for three years now. It has been my best living experience so far! The staff is wonderful. I love the people working in the leasing office. Very clean and very well organized as well. I would recommend anyone to live here and to check it out! read more

I did not actually live at this residence. This review is based on the leasing process. I reached out to the Leasing Agents here via phone and email. It took three days to get a response after follow up. I set up a 9a time to come tour an apartment. I arrived at 8:55a and was greeted by a very kind and accommodating doorman. He contacted the leasing office to let them know that I had arrived. About 10 minutes later an Asian male arrived for the same reason. The doorman again contacted the leasing office. The agent appeared within moments and greeted this gentleman. He said I just talked to you on the phone this morning to this other person. I was then told that although I had arrived first and had made my appointment prior to this man that I was going to have to wait. I shared that I scheduled my appointment for this time because I had other commitments. I was then told I could just come back later or just wait for his assistant. He then left and took this other prospective tenant on a tour of the building. After waiting a few moments I shared with the doorman that this was highly unprofessional, I would not be leasing there, and would be reaching out to the company that owns the building. He was still kind and very gracious and did apologize for the behavior of the leasing agent. I am actually in the process of reaching out to HUD to file a formal housing discrimination complaint. The practices of this employee were disgusting and you could not pay me to live in place that would operate in this way. read more

i just moved to parc frontenac a couple months ago (early september) and i love it! the staff is really fantastic. in fact, when i was planning to move to st. louis (from new hampshire), i contacted lucius and stef over email and they made the whole process so much easier! they answered all my questions right away and sent me pictures of the unit/building. the building has a fitness center (with jacuzzi and sauna!) which is awesome. i'm on a waiting list for underground parking, but there are plenty of spots in the outside lot. the rooftop is amazing. i also live on one of the upper floor (10th) and it's a bit more expensive, but the views make it worth it! also, it's a great place, esp. if you work in/near the med school, bc it's a short walk to work and right across the street from the beautiful park! the only thing i really wish i had for this price was laundry in the unit... but the basement facilities are just fine. read more

The management is very responsive. If you have a complaint, a need or a suggestion they are quick to respond. That is one of the best reasons for living in this apartment. My apartment is beautiful which is why I choose it. I actually have a real kitchen with a dishwasher and full size oven, things that were rare in the other 10 apartments I considered. Price is high but you do get more here than places that are less expensive. Location cannot be beat. I use the fitness center when I am not running in Forest Park across the street. Parking is additional but very convenient. Definitely very dog and cat friendly. The roof deck is a nice touch. read more

I moved into the Parc Frontenac in August 2015 before I started OT school at Wash U. Even though I made it very clear that I was going to be a graduate student while living there, the property manager failed to mention that the building was going to be under construction for the next year. I wake up with drilling in my ear at 8 am M-F, I have ZERO quiet enjoyment, and my bathroom smells like a sewer. Parc Frontenac could not even offer me compensation for disrupting my right to quiet enjoyment. I am looking to move out. read more

The staff here is amazing. The door attendant greeted me with such enthusiasm and kindness I felt like a star, the rest of the staff made quite an impression as well. The management company definitely understands what great customer service is. Kudos to whoever does the hiring. read more