(Traveled 11/11/17 SA @ 12:00pm & 11/23/17 TH @ 9:00am): Nothing terminal about this place for…read moreanxious and excited cruise passengers!
Set to embark on a nearly two-week roundtrip cruise that covered the countries of Italy, Croatia, Montenegro, and Greece, a friend and I had the pleasure to come through the Venezia Terminal Passeggeri S.p.A. Located no more than 30 minutes from the Hilton Garden Inn where we stayed with a provided shuttle service, this was ideal. Here was our brief experience with this cruise terminal as we arrived and later departed at the end of the vacation:
SERVICE
Upon arrival having been dropped off by a personal hotel shuttle, two young male porters happily greeted us, gladly took our luggage, and directed us inside, up a long escalator, and where to go. Once inside, we were then graciously greeted by a Princess Cruises hostess who proceeded to direct us towards the correct line and counter to check in. The check-in process was a breeze (again, Princess Cruises employees helped us out), and once we had a short wait in the security line, we were off and running to board the Pacific Princess and the awaiting buffet https://www.yelp.com/user_local_photos?select=HhW79kwTLPQoQabOVHdknw&userid=8jVT2inwc8GIQ6sH2UG9Vw! When we returned nearly two weeks later, the disembarkation process was just as easy. We gathered our baggages which then led out to waiting coaches that took us directly to the airport. No worries at all!
PARKING (Varied; not applicable this instance)
There were parking lots with both short- and long-term options. However, this cruise terminal had a very good transit system that consisted of buses and water taxis in addition to taxi cab service...so why would you park!?
ATMOSPHERE, DÉCOR, AMBIENCE
A seemingly quaint building with a decent amount of open space with nearby parking lots, terminals and a aforementioned convenient transit system that made it simple for all travelers! There was an easy drop-off point in the front https://www.yelp.com/user_local_photos?select=I-6_etaoyHasAiY4SgpSVA&userid=8jVT2inwc8GIQ6sH2UG9Vw. Once inside, you noticed a "welcome" monitor and greeted by a hostess as you stared down a long wide path with some bench seats https://www.yelp.com/user_local_photos?select=nWKRHqmo6I4_FGi7eEIkmw&userid=8jVT2inwc8GIQ6sH2UG9Vw. You followed the marked lines and stanchions which led to a long check-in counter https://www.yelp.com/user_local_photos?select=mYWsKGeqDYzqaHwpNJXybg&userid=8jVT2inwc8GIQ6sH2UG9Vw, and once you were done here there was only the security checkpoint left. An industrial but modern terminal, a good combination of natural lighting came in through the many windows while large electric ceiling lights covered the rest. Aside from the many information monitors, there were no TVs nor any background music (local Italian music would've been a nice touch).
ATTIRE
Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops.
OVERALL
Venezia Terminal Passeggeri S.p.A was perfectly situated for our needs and those who either stayed at a nearby hotel (like us) or came directly from the Marco Polo Airport (VCE) who embarked or disembarked from a large cruise ship (there was another port around the corner that handled much smaller vessels) https://www.yelp.com/user_local_photos?select=eqt97IVt8laFg188MkblVA&userid=8jVT2inwc8GIQ6sH2UG9Vw. It was a fairly new terminal, sparkling clean aesthetics, and easy getting in and out of - convenience...convenience...convenience! I found total value based on the prices, service, and experience noted above (TOTAL paid experience was around $0.00 BEFORE any discounts and/or tip). I actually didn't notice any businesses where you could've spent any money, so I couldn't say whether or not they accepted my credit card of choice...AMEX! 5.0 STARS