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    Parfümerie Wiedemann

    4.0 (2 reviews)
    ModeratePerfume
    Closed 9:30 am - 6:30 pm

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    Oberpollinger - Having some water and take a break after shopping at Louis Vuitton

    Oberpollinger

    3.7(88 reviews)
    3.1 kmAltstadt, Altstadt-Lehel
    €€€

    To note, this is a review on the Louis Vuitton store within the Munich mall. Specifically, in…read moreregard to the female manager with short blonde hair. I purchased a Neverfull from this location in July, 2024. By August, 2024 the straps had begun to fray and peel. I took a 3.5 hour train to return the bag in person. Upon arrival the employees who greeted me were helpful and professional. However, the manager herself was incredibly condescending, rude, and unwelcoming. I had noted that bag had recently been purchased providing proof with the receipt and asked to either return the bag, or, for a new one to be provided as it was barely a month old. The manager provided me a lecture on how I should be "more sustainable" and provide the "faulty bag to Louis Vuitton", give them "6-8 weeks to fix it", then they would return it to me. When I was unaccepting of this she smirked, rolled her eyes, and stated that "the world is trying to be more sustainable, you should try too" and "you can carry the bag". I responded by telling her a "€1600 bag should not be faulty and to please provide an example of how to carry the bag without the straps". She began to argue with me that the bag was okay, not faulty instead of proving a solution. Long story short, she continued to disregard and provide negative feedback to my request and trying to argue, making myself and 2 other friends feel horribly unwelcome to the point where my friend chose to not make her intended purchase. After about 15 minutes of back and forth the manager stated "you can learn to have a professional conversation", walked away, then came back with a new bag. I thanked her and stated that I was sorry the conversation had to become so tense, but, I appreciated she replaced the bag. She continued to berate me on how I should have been more understanding of the situation and sustainable. As well as, she was ONLY doing this because someone in Frankfurt told her to. I have been a loyal Louis Vuitton customer for years, after the experience I will not be continuing to purchase as their quality and customer service has horribly decreased. If Louis Vuitton cares so deeply about "sustainability" maybe they should start with their quality; handbags and managerial service.

    I think this store is good. It has different choices and brands but very expensive. Even their sale…read moreitems were still very expensive.

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    Oberpollinger
    Oberpollinger
    Oberpollinger

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    PomadeShop - Pomade von Layrite, Reuzel, Uppercut, JS Sloane, Daimon Barber, High Life

    PomadeShop

    3.0(2 reviews)
    3.9 kmAltstadt, Altstadt-Lehel

    I live in Denmark and ordered some items to be delivered at my office, while still keeping my…read morebilling address as my private home. This resulted in an extremely unprofessional thread of emails with Ronald (Head of Customer Service), in which I was forced to pay the VAT that the shop wrongfully didn't charge at the time of purchase because they stated that my company didn't have a valid VAT. I didn't order from a company billing address, but simply put my company's address for delivery as it's where I spend most of my day and therefore more convenient for me to receive a package. So I ask, what if I had ordered to a kiosk or some other random address..?? After a very arrogant back and forth with Ronald, I still paid the VAT they asked and I didn't get so much as an email saying thank you or apologising for my inconvenience. If this is the level of customer service from the Head of that department, I fear to see how his subordinates treat clients. If you order anything online with these guys, make sure you DON'T set your office (or any address linked to a company in fact!) as a delivery address. Otherwise, you might be in for an unpleasant surprise.

    From the owner: PomadeShop ist der erste Spezialshop für klassische Haarstylingprodukte der 1920-50er Jahre. Hier…read morefinden Sie traditionelle Produkte für eine elegante und zeitlose Frisur. Und die weltweit größte Auswahl an Pomaden, Wachsen, Frisiercremes und Hair Tonics.

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    PomadeShop - Pomade von Murray's, Dapper Dan, DAX, Black & White, Sweet Georgia Brown, FOP, Royal Crown, Morgan’s, Yardley

    Pomade von Murray's, Dapper Dan, DAX, Black & White, Sweet Georgia Brown, FOP, Royal Crown, Morgan’s, Yardley

    PomadeShop - Parfums und Colognes, Pomaden, Rasierseifen, Bart und Pflege, Hair Tonics, Kämme und Haarbürsten

    Parfums und Colognes, Pomaden, Rasierseifen, Bart und Pflege, Hair Tonics, Kämme und Haarbürsten

    PomadeShop - PomadeShop am Viktualienmarkt München

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    PomadeShop am Viktualienmarkt München

    Parfümerie Wiedemann - perfume - Updated August 2026

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