10/5 Well unfortunately it is October 5th and I have not received the credit on my credit card; the…read moremessage of which I received on my phone 9/15. As soon as the credit comes through I will change my review to a more positive one, but right now a bad massage and very bad follow through from the manager's accounting department-is what I received. I will update the review as soon as the credit comes through. Note The actual credit has not received on my credit card yet: 9/15: I received two messages today from the spa manager when I returned home who was VERY apologetic and very kindly offered me to come back for another therapist or a refund. I thought this was *very * professional. Unfortunately I left Nice after the spa so can only take the refund . I'm not sure about the comment that I should have stopped the massage and they would have had someone else do the massage as with hundreds of massages I've never had an experience like this and didn't know *I* was wrong in stopping and giving the therapist direction multiple times but was instead supposed to ask the therapist to go get me a new therapist. Simply taking direction would have sufficed. But again, I was very impressed with the manager's two voicemail messages and offer to correct the situation by a new massage or refund. This was definitely in line with the quality I had expected.

Do not go here for waxing (epilation) - especially bikini waxing. It was the worst bikini wax of…read moremy life and I've had many. The biggest offense is that it's not sanitary! I thought perhaps everyone gets their own new pot of wax, but NO - They dip the same metal tool in the wax and apply it to you over and over - who knows how many people have used that same wax. It doesn't matter what the rules or health code is in France, it's just not sanitary and shows they don't respect their clients' health and safety. Before I could say no, she also spread some sort of cream on afterward that burned and made my skin very red. Any true professional knows lotions/creams are terrible after waxing. The esthetician was friendly and fast, but that was the only positive. I regret not speaking up and just refusing to get waxed once I saw she was going to double dip. I hope this helps someone else in the future. And I hope the spa changes their policies - use the wooden sticks one time only and throw out after each application! That is the only sanitary way.

From the owner: Specialisé en soins Guinot, visage et corps !read more

Fun day enjoying a two hour spa retreat with a friend! The whirlpool wasn't working however so we…read morefelt we could of been substituted something else instead. The pool is smaller than we thought but very relaxing. My favorite part is the steam room!!

This was excellent service for the price- less than $200 with tip for a 90 min massage and an hour…read moreuse of the water facilities. My only complaints is that the hot tub was not remotely hot, and they did not offer shoes/slippers (or suggest to bring them). The pool is on the cool side, but after some time in the dry and wet steam rooms it feels amazing. The masseuse was very professional. They also offered tea or coffee after the massage.

From the owner: Thalassoleil, depuis 1979 au service de votre santé et de votre bien-être sur la Cote d'Azur (06)…read more L'expérience ne s'invente pas ! Une équipe de professionnels est à votre écoute, et vous conseillera pour la programmation de vos soins en fonction de l'orientation que vous voulez donner à votre séjour parmi nous : Escale semaine, courts séjours ou journée SPA... Conçus pour vous permettre de vous ressourcer en douceur, les programmes de soins Thalassoleil, vous seront proposés avec ou sans hébergement à l'hôtel Best Western Syracuse 3* ou en Résidence hôtelière de standing (Goelia Royal Cap). Les soins pourront être prolongés par une parenthèse plaisir du goût à l'espace restauration vous permettant ainsi de passer des journées choisies en fonction de l'objectif de chacun. Idéalement situé entre Nice et Cannes, au cœur de la Côte d'Azur (Alpes Maritimes 06), dans une Marina classée au patrimoine du XXème siècle, Thalassoleil Marina Baie des Anges, a choisi de s'implanter dans cette cité marine privilégiée, pour vous proposer dans ce havre de paix, ses journées SPA, week-end ou semaines de soins avec ou sans hébergement.