If I could find another Park Avenue Cleaners nearby I would go there. I don't have a problem with my garments. Perfect everytime. That lady at the front desk is rude as hell. Need to learn how to smile and treat your paying customers better. Customer Service is everything. If you don't like your job, go home. Seriously read more

Very rude and unprofessional lady at the counter. I called the manager and told him but you can't tell it.

SO GOOD! More affordable than others. Through service. Professionals so suggestions that were spot on!

Clothes laundered well, but rude employees. Customer service is top priority! It costs nothing to be kind.

Great cleaners! Very friendly and will work with you! Clothes are guaranteed by 5 pm next day when you drop them off! Never had a problem with missing or damaged clothes! The only concern is they do clean them downtown which means they leave the store and are returned! If you are concerned about htm being transported, find a different cleaner! read more

Park Avenue Cleaners - Pickup! - Laundry Services Near Me - Beaumont, Texas

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I took my new white pantsuit pressed with sizing. When I got it home saw that it had shrunk and was discolored like maybe it was mixed with colored items. Daniel denied ruining my outfit and didn't offer no apology or nothing to make it right. Evidently this is how he operate his business. Ruin people expensive clothes and don't take responsibility for it. Zero integrity. Less of a man.. read more

Truly terrible all around. They have ruined every single one of my very expensive dress shirts. I brought one back to show the owner where they had burned holes in the sleeves. I told him I wasn't trying to get reimbursed, I just thought he'd want to know so he could improve the quality of the product. Blank faced told me the holes were probably already there. That told me all I needed to know. Bad business owned by bad people. read more

I have used this cleaner for a number of years. Since the location I was using closed, I now go to the Calder location. Recently I took 7 pieces to be cleaned. I didn't check them when picked up. A few days later when I got a top out to wear, none of them appeared to have been pressed. The backs were all wrinkled. When I took them back the lady at the counter was very rude. She finally agreed to re-do. When I dropped off there was a lady complaining about her clothes not be cleaned and the same lady that waited on me was very rude to her. I will not be doing business with them anymore. My daughter in law has already switched. read more

My elderly mother brought in many items of clothing to be pressed (only). The items of clothing were counted, in front of her, by the person working the counter. She paid up front, $62.85. Upon picking up her clothes, she was told she had a balance of $28.54. Needless to say she was upset over this matter. She was told they would hold her check until the manager could get back to her. Check has been deposited and no return call made. Taking advantage of an older person is never acceptable!! Will not be using their services again!!!!!!! read more

I dropped off my brand new Jason Witten jersey to these people. When I picked it up, the numbers and letters were bubbled up like they heated it or something. The employee I spoke with said he had one do the same thing and if I would show to Dan the owner, he would make it right. Well he didn't and hes only made it worse by attempting to say it was like that when I brought it in when he originally said it happened there. When he was unable to make me happy with his failed attempt at repair, he became very unprofessional and very threatening and angry. I know mistakes are made sometimes, but to keep my business, you haveto wrong your rights and he did everything to avoid making this right. I would never go back to this place read more

Worst cleaners ever!!!... They ruin my jeans and refuse to pay for the jeans. Will never do business with this company. They believe in.. "Doing your clothes how they feel"... If you pay for dry cleaning they will send it to laundry. Because they feel the need too... the customer doesn't matter what was told to me by the owner "DAN"...They will never get my business again!!! read more