1. Park Place Property Management

    1. Park Place Property Management

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    Indianapolis, IN

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    Park Place Property Management

    1.4 (9 reviews)

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    American Homes 4 rent

    American Homes 4 rent

    (54 reviews)

    It was a very difficult application and approval process. The staff though was very helpful and…read morepleasant. When we got into our house, Tracy came out to see all our maintenance requests. He was very helpful and treated us very well with our requests. Once we moved I we had several more maintenance requests and all were tended to in a timely manner. The vendors who came out were exceptional doing a superb job, taking care to meet all our needs, cleaning up after themselves, and going above and beyond to make things right.

    So I did not specifically live in a AMH home, but my friend lived in 1 in Stansbury in…read moreMccordsville, Indiana. Their water heater pipe somehow was moved and it leaked all over the laundry room and part of the kitchen floor. AMH was called and they sent out 2 men a few days later. They tore up the whole floor. It was the fake hardwood. So everytime you walked in the house you had to make sure not to take your shoes off, due to them leaving the adhesive on the floor. They didnt replace the floor for about a month later. Everytime it rained you would see water pooling on the floor by the backdoor, and earth worms come up through the floor. If you were to shower in the guest bathroom you had to make it quick because it would leak down into the kitchen. I think I saw the maintenance people there maybe 10 times out of the 5 years they lived there, and never really fixed the big issues, just patched it up. Plus in 1 corner of the backyard they have a poison ivy bush growing. It is growing into the neighbors back yard too. It was stupid that they were charged for full payment of rent when the floor was messed up. The house they lived in is not worth it until they fix all the problems in it. They send in these people to come and fix the place up after the previous renters have left, but they dont actually fix anything. The renters after my friend left said that the place was a shit hole. Makes no sense to pay 2200 for some place like that.

    Realty Wealth Advisors - 3 weeks with no kitchen

    Realty Wealth Advisors

    (17 reviews)

    I purchased a rental property through Reality Wealth Advisors, and the issues started immediately…read more Their construction left glass and nails throughout the yard, and it took more than six months for their property‑management arm, ZuluScape, to address it. Communication from both companies has been consistently poor. I often waited three to four weeks for basic responses, and several maintenance requests went completely unacknowledged. ZuluScape also failed to ensure renters insurance was enforced, even though it was required in the lease, and I had to push repeatedly to get this corrected. Billing problems were constant--duplicate management fees, unexplained charges, and repairs done without any notice before showing up on my statement. Most recently, we weren't informed that our tenants planned to move out, leaving us with an unexpected vacancy. And when you try to leave, they attempt to charge a $500 termination fee. In my experience, Reality Wealth Advisors and their management arm, ZuluScape, showed a consistent lack of communication, slow response times, and repeated administrative errors.

    The company needs to get their act together, especially the maintenance: replacing a spigot…read more(sillcocks) outside costs $227.5, while it costs $10 to buy the part at Home Depot (i.e. labor cost for 30 minutes is 217.5). And my house was broken into during the vacancy in the first few months, then it was occupied by some terrible tenant. Obviously, I am not happy with the staff there at Zuluscape!

    T & H Realty Services - Floors caked in years of dirt.

    T & H Realty Services

    (93 reviews)

    SoBro

    I rely heavily on people's reviews of businesses before I decide to give them my business. I…read morewanted to write this review on T&H Realty Services because they are deserving of the recognition. I am an out-of-state investor (I live in CA) but own property in Greenwood, IN that is managed by T&H. When my business partner and I purchased this property it was managed by a different PM who we stayed with upon acquisition. After about a year of terrible service, we decided to change PM companies. We landed with T&H. At the time of this review, we've been working with T&H approx 1.5 years. I typically handle more of the repair/maintenance issues with the property and my business partner usually handles more of the admin side of things. With a construction background, I stay connected to what R&M are being done at my properties. With that said, I've dealt with and have worked a lot with Tanya Carmen, one of T&H's PM's. Tanya is responsible for the move-out and on-boarding inspections and reports and I must say, she does an incredible job. She is very thorough and has great attention to detail. When my business partner and I purchased this property, unfortunately it wasn't very 'turn key' which has made Tanya's job much more involved getting things up to their standards. Tanya is very easy to work with, has prompt communication and just an overall great person! If you are looking for a professional PM company that cares about your property and their tenants, T&H is a sound choice. James

    HORRIBLE CUSTOMER SERVICE. applied for a home and we got a response a day via email. can never get…read moreanyone on the phone.

    Lake Clearwater Apartments

    Lake Clearwater Apartments

    (5 reviews)

    All of the photos were taken today (10/02/2024)...except the marked Future Resident photo to show…read morethe passing of time the dog poop in front of the leasing office was avoided. I was advised today that the buildings are vacuumed on Sunday and Wednesday. However, our building has only been vacuumed once in the 2 months we have lived here (and the last time was right after my husband's review). Now, I realize it is fall and leaves will be coming in the building (because I'm not an idiot), but the amount of leaves in our front entrance, up the two flights of stairs and gathering outside our apartment door is not from just the past 2 days. It has been accumulating since 8pm on September 15th (when they vacuumed last). They came in on September 17th to change the air filters (behind a locked door), but they did not clean up all the gathered dust and dirt. Since we aren't ''allowed'' in these rooms, shouldn't they be cleaned regularly as well? Given the amount of dust accumulated on the grate and bunched in the room (pictures provided), as well as all the dust and lint behind the dryer (which is a fire hazard...according to my father-who was the fire chief of Rochelle), the amount covering the bathroom fan vent and sprinklers throughout the apartment...there is no way this apartment was properly maintained before we moved in. Look at the amount of dirt and webbing accumulated on the lights outside our building. Today, I took 13 pictures of dog poop that varies from fresh to dried out. All of these pictures were taken along a paved path that should have been spotted by whomever is supposedly picking up the poop once a week. Considering the pile outside the leasing office (in front of the Future Tenant sign) taken on Thursday, September 26 and again today October 2 you would think the staff would be more mindful to showcase their property better. Now, I will mention the curtain issue again in my review because it still irks me that I alone was single out. I get the reasoning and have no problem having removed them. The thing that bothers me is that the other apartments don't have to follow the same guidelines as we were instructed. I get they don't want people to hangs things up because it could damage the wood, but you need to be consistent with your rules. Considering how the wood on my porch is rotten to the point there are gaps, I just have to hope it is more secure than I can see and the corner doesn't collapse. Judging by the repair job it appears to be fixed and painted over instead of taken care of...there's a decent amount of wood missing behind that paint. Also, there have been shady people hanging out in our parking lot the past several weeks. Three times there have been people meeting in our overflow lot that do not live in the surrounding buildings and tend to leave once they are noticed. One guy sat in his car all day and even went down by the water to take a bath. The front office has advised all tenants to call the police about situations like this or about all the pot smoking all over the property. I'm not going to call the police when this happens, because it would become obnoxious having the police here that much (and I'm not going to put myself in that sort of danger). Not to mention, do you really want the police at your complex all the time? Lastly, I realize how I sound. I'm intense because I want to live somewhere that is properly taken care of. However, considering I was advised that they do ground maintenance on a regular basis and I can verify with pictures and witnesses that they don't get done, it bothers me that the front office staff doesn't check their property all that much. If they do, then you can't suggest that I'm lying. Even if you think I am...the pictures don't. Trust me...I can start taking pictures daily to show. Check my review on Yelp for other places I've rented.

    I lived in this complex over three years ago and before it became Lake Clearwater Apartments. The…read morestaff here was really helpful, maintenance was fast in fixing problems, and the apartments are huge for the price. Excellent location close to restaurants, malls, and a movie theater. Close to 465 and grocery stores, banks, and schools. The pool is nice but I wish that it was not located in the center of the complex so that everyone can look out and see you in your bathing suit. The gym area is small, but rarely busy. Machines are fixed quickly when they do break down (which was not often when I lived there) and each machine had its own television. Overall, my favorite apartment complex in Indianapolis.

    Park Place Property Management - propertymgmt - Updated July 2026

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