I have been trying for 4 months to get a headstone on my brother's gravesite. It has been one…read moreexcuse after another. I understand there is a pandemic, but this was a simple plain headstone. 2 weeks ago I was told the headstone was at the installation's shop, waiting to be installed, and should be put on the gravesite anyday now. Just seems like too long of a time to wait for a simple headstone. Maybe it will get place in the next month or so.

worried about my son's grave being under the flood waters, and since i am in another state, I was…read moreafraid to have my daughter go out to put flowers on, and find it was damaged due to flood waters! I called Evergreen today, and they did not get the flood waters nor the damage, this is the most cared for and Beautiful place to let your loved one rest! star rating does not give them the service they deserve, it goes beyond that!

Mike and Milton were very informative on all of the proceedings, starting with the planning and…read morefinishing all the way to the cemetery. They were available to answer any questions that I had, no matter when I thought of them. They made contacting them very easy and convenient. Milton made sure everything was running smoothly and on time. He and Jamie helped direct my moves behind the scenes. They even offered aftercare services that helped deal with estate planning, which was a complete surprise but super helpful. It truly was a blessing to deal with Church Funeral Services and I would recommend them to anyone. Your loved ones will be in caring hands.

Church Funeral Services Director Mike Clark treated my grieving extended family members with…read moredisrespect while in a meeting about cremating our dear loved one who passed during the pandemic. We are appalled. During your time of grief, go elsewhere and avoid this establishment.

My 18 year old cousin died and over 500 people showed up at the wake. Fortunately we'd been given…read moreaccess to two large rooms and the main viewing room, so though it was crowded and busy the whole night, it was not claustrophobic. I should also comment that the temperature was perfect - not warm or cold even with friends and family going in and out all night. The original viewing times were from 6-9pm, but we didn't leave until a few minutes after 10. The funeral home did not push anyone out or try to close the doors or anything. They just stayed and continued to help out in any way that they could. They were very hospitable and kind! My only complaint is that there was no water fountain. There was a soda machine where you could buy a canned drink for 75 cents and a bottle of water for $1, but I don't carry cash and had to borrow money from my mom when I got thirsty. I understand that it would cost them to keep a water dispenser, but it would have been appreciated! The rooms are beautiful. There's a tiiiiiny kitchen and they won't allow you to have food or drink outside of it. With such beautiful, well-kept carpet, I can certainly understand, but I do wish the kitchen were larger or that the two tables in the room were set up against a wall so more people could get to refreshments. Eight or more people in the room felt incredibly crowded.

The Fieldings are top-notch. They have handled dozens of funerals I have attended, booth in-house…read moreand on location at churches. The building is a bit cramped for really large funerals, but they have a good system for moving the people through, keeping everyone inside. I would recommend EJ Fielding Funeral Home if you unfortunately have the need.

They saved me so much $ by being honest. Saved me so much trouble. I had to fly my son back from…read moreNew Orleans to a very small town in VA. The funeral home there had no idea what to do and serenity funeral home walked them through everything. They sent his clothing with him also so the funeral home there would have everything they needed. They went above and beyond. If not for their honesty and dedication I couldn't have gotten my son back home for burial and would have had to cremate him. Other funeral homes were gonna charge me for a whole funeral which was twice the cost. I called several. I appreciate these folks so very much and highly recommend them. The guy even said he would pray for our family which you don't hear often these days. I have so much respect for them. Thanks to them, the worst time of my whole life was less stressful, which when you're already overwhelmed , it means so very much.

Our family recently had services performed by Serenity Funeral Home and were extremely satisfied…read more Jack was very compassionate and was able to help us find the options that allowed us to honorably put to rest our family member on a limited budget. It is so hard to wrap your mind around all the little details that come with planning services like this. Jack helped us navigate those details without pushing services that we didn't need, which in our experience is very common in this industry. The chapel was nicely decorated and very clean. The staff were super helpful and respectful during our time of grief. We couldn't have asked for a better experience considering the circumstances

Richardson Funeral Home seems to lack professionalism, effective communication, and organizational…read moreskills. Moreover, I made a cash payment and have sent four emails and made several calls requesting documentation indicating the payment amount, my name, and the company's name and address and reason for payment. However, despite this simple request, Richardson Funeral Home staff have failed to reply and provide this information. Needless to say, I'm writing this review to make others aware of this particular matter. Again, I am requesting this information to be provided immediately for tax purposes, also what is being requested is not unreasonable or a big ask. Furthermore, please take the time to show respect and demonstrate your ability to meet the need of a paying customer. Disappointed, Shan Mulberry location

My family was very pleased by the professionalism and respect. Ms. Valerie and her team were…read moreawesome in our bereavement. It was a really difficult time and we really did not know where to begin, but she advised us of all of our options. She was completely upfront about pricing she even showed us in printed materials what each package included. We understood what each package price included and they even allowed us to add some custom features. We felt completely confident and never felt the "bait and switch" routine that unfortunately, I have too often heard about when dealing with some of the other funeral service providers in the area. We never felt unsure of what to expect or swindled. Our family did not choose the cheapest package for my father-in-law's final send off, we chose the best. He deserved the best farewell service and they delivered. We appreciate the quality of service from our first meeting until we received his death certificates.

Tracy Was very professional, helped us make all our our…read morefinal decisions in life Tracy was compassionate and really helped us get this done and finalized Thank you so much Kimberly

I was put in a predicament when my family who lives in Louisiana and I live in California were set…read moreto handle the arrangements for my father's passing. Something so simple as to the spelling of the last name of our father became an issue. You would think the funeral " Seale Funeral Service" could take care of a death certificate that would match the birth certificate. But No, since I was not there in person, Tracy who handles the death certificates decided on her on that since I was not paying the bill she was going to spell my fathers last name however my brother wanted her too. She did not care if it matched the birth certificate or not. She was extremely dismissive and proceeded with a wrong death certificate name without any concerns. I will never recommend " Seale Funeral Services" to anyone in my family or friends. When I ask my attorney is this legal, his reply was "what do they benefit for not matching the birth certificate". Names are extremely important! Especially if you're in the process of getting an Italian citizenship. My father would be so disappointed that his name was misprinted.

Warning Marion Lyons is not licensed to sell you crematory services. Please contact the State…read moreLicense to confirm. Our experience was he said he could not lock in price until after death sounded like a bait and switch. No other company has ever heard of such a thing.

Jean Audler at Pinecrest Memorial Gardens in Covington, LA helped me in the most professional and…read morefriendly manner. Talk about an expert in customer relations! She went above and beyond to help me order my father's VA bronze marker. There had been confusion at the VA office and Jean got everything worked out for me and my siblings. Seriously, I could not have done this without her. She even sent me a photo of the marker to be sure it was correct before having it installed. After installation, she sent me another picture so that I could see how everything turned out. Big thanks to Jean and Pinecrest Memorial Garden! I can't say enough about their excellent service and also how well they work alongside E.J. Fielding Funeral Home. My father served in the U.S. Army for 28 years, seeing extended action in WW2 and Korea. Jean's care and consideration have helped us bring honor to his service to his country. Many thanks!

Brandon Thompson funeral home was outstanding helping us deal with the passing of our father…read more Funeral directors Preslee and Joe were warm, kind, and extremely helpful throughout the whole process, they made this difficult time as good as possible. Even Brandon, the owner stopped by the funeral to offer condolences for our loss. In the event we have future loss of family members, we will definitely use Brandon Thompson funeral home again.