REVIEW- PARROCK STREET VETERINARY SURGERY I would have recommended this surgery before my experience there in February 2016. I had to take my 15 year old dog there to be euthanised due to having no quality of life, he was very dazed and confused most of the time and his back legs were giving up on him, along with being incontinent also. It was a very hard decision that I kept putting off for months until it was evident that it was the kindest thing I could do for him. One particular veterinary nurse was extremely rude, not just to me but to a blind woman who came in after I did. As I walked into the clinic room with my dog in my arms, the same nurse was there, with the vet, obviously discussing me and why my dog had to be put to sleep. She left by saying aloud "how ridiculous" she knew nothing of my dogs suffering and home life, but took it upon herself to judge. The procedure itself was completed with absolutely no compassion at all! I had never had to have a family member (pet) put to sleep before but was under the impression that they are put under sedation first especially if they seem anxious. My dog was put on the table, I wasn't even told that I could hold him if I wanted to. His paw was then shaved without any guiding me through what was going to happen, then some cold solution was squirted onto his paw. All the while he was very anxious. I felt helpless and thought he was going to be sedated. The vet then put the needle with the solution that would stop his heart into his paw. Because my dog was frail he started to Yelp loudly as it hurt and he was frightened. Still even after this there was no reassurance to my dog or me. The needle was eventually placed in and my dog was gone. I didn't expect it, i asked if he had gone and very coldly I was told by the vet "Yes" my mum asked if it was normal for dogs to cry out the way he did and the vet again very coldly said "No! But every dog is different" he then asked "what treatment was he on for arthritis?" My dog does not have severe arthritis and was never in pain, just that his back legs were giving up on him and he couldn't stand and kept falling. When I said that he wasn't on anything I was very very coldly told "well there you go then" this was said by the vet as if it was all my fault. There was no compassion given to my dog let alone me and it shocked me just how the procedure was carried out. So quickly, so coldly. It hasn't helped my grieving process and in fact has made it worse :( I never had this experience when I previously took my Guinea pigs for treatment but had never encountered that veterinary nurse before or that vet. The younger nurses there are extremely compassionate and very friendly. I will never be returning there. It's only today when I received my dogs ashes back that I have chosen to write this review and will be making an official complaint. I hope that no one else has to endure the experience my dog above all else experienced. He didn't deserve that at all and I along with my mother who had accompanied me are truly disgusted at what we experienced that day. read more
