This bus company is always so arbitrary and the booking booth is so inefficient. If you get a ticket, STAY AT THE TERMINAL. Don't wander off because they will give away your reserve seats. I heard they have quite the monopoly in the North that's why they are arrogant enough to drive away passengers who complain. I told the lady at the ticket booth that their system is inefficient because they couldn't even tell me what time the next bus was coming, or they couldn't even issue advanced tickets because they don't know if the Southward buses from Laoag or Vigan have empty seats. Um, talk about inefficient. And they're the only one traveling from La Union to Manila with a terminal at San Fernando. Crazy. And the sad thing is, they will still get my business because THEY ARE THE ONLY ONE. read more