Ordered helium balloons for my granddaughter's birthday party, picked them up at noon and within 15 minutes they were all just laying on the floor. One star for having them ready on time, however considering the longevity of the helium I'm sure they were probably filled the night before, so it's no wonder they were ready. Won't be going back :( read more

No greeting when we entered, very little help with our purchase, and no "thanks for your business" when we completed the purchase. That's the abbreviated version. It did not take long to realize we were disturbing the young lady at the counter with our presence. There was one other person in the store perusing the isles while the wife and I looked at the balloons displayed directly behind the counter where the 'money taker' was working. Not so much as a grunt out of this person until we had decided on a balloon. We could only get a few syllables out of this individual which we eventually figured out to mean they were out of this particular balloon. We decided on a second choice. I would not have believed how laborious it appears to prep one balloon for sale until now. There also was no offer to add a weight to the balloon which would the 'money taker' probably viewed as going above and beyond the call of duty. We deciphered the next jumble of barely audible syllables as the final price. We paid and left. No 'thanks for your business' was heard. Of course, by now, we did not expect anything else. I had to return the next day because the balloon purchased the night before had lost half of it's gas. I decided it was not worth the effort to complain to the person behind the counter. I'll use Yelp. Looks as if I was right about my overall impression of this business. How does this place keep the doors open? read more

This was my first time coming to this Party City location as I was here visiting for a surprise birthday party. The staff was not knowledgeable of their inventory, and did not offer any assistance in finding any iteams or recommend any. I would never come back to this location. read more

I ran into Party City for the 2nd time in 7 years to see if I could find some specific items for my grandson's birthday cake. I purchased some fish candy and worm candy going along with the fishing theme. It was difficult to find help to ask a question and then on checking out they asked for my email. I said that I didn't want to give it as I don't shop here that often. The kid says very rudely to me, "Oh you just come in here to get your candy." I paid, he tears off the receipt shoves the two bags of candy and receipt into my hand. No bag???? Needless to say I will not be back. read more

I called to order balloons that I wanted so that I could pick them up the day of the party and they would be ready. The girl on the phone (Ella) told me that I would have to come in, in person to tell them what I want instead of telling her right now over the phone. She stated they have had people order balloons and not pick them up. I told her that I don't live in Davenport and would have to drive 45-50 minutes to tell her in person the exact same thing that I could tell her over the phone right now because she would trust me more if she saw me, vs. hearing me over the phone? She said yes, and I said never mind. ): read more

I have taken many trips to this party city and every time I am pleasantly surprised with my experience. Although the staff is primarily younger kids, they have always been extremely helpful. The atmosphere is very much party like, and always a joy. read more