Tables and chairs arrived dirty and in bad condition. Company informed me they would be back to pick up at 11pm so we stacked tables and chairs to be ready... no one showed up until the following night after me calling and leaving message. No follow up from management regarding the tables and chairs arriving dirty. So be aware that items are not "ready to use" condition and items are not well kept. read more

Party with us RGV softer very poor service. The trackless train we rented from them was pretty rough with paint coming off the wagons, nothing like the pictures on line. The front engine had no headlights, parents had to walk along the train to ensure their kids safety. The driver did not speak English. The third wagon I paid extra for was literally a black wooden box with 2 wheels. EXTREMELY DISSATISFIED read more

Let me say first had a issue with double charging for the bounce house. I also ordered one with basketball hoops inside and pain for also and did not receive the one I ordered. Drop off time was 10 am they did not show up till 11:30 am. Guy could not explain why they had the wrong one to drop off. Did not speak English. Next when I called to tell the company what had happen they didnt care they did apologize but didn't refund any money for the mess up. They should of been there at a certain time to.pick up also was sitting around waiting for the pick up of the bounce house for 2 extra hours. Was very disappointed in the rental. Will not be using them anymore. read more

Rented the Mini Disco Moonjump. Drop off time was 9 AM, they showed up at 1:30 PM. Disco lights did NOT work. Music/speaker did NOT work. So all I had was a pitch black and hot Moonjump. I could've rented a regular plain jane Moonjump for a lot less money. Kept calling the main number and speaking with a lady about the issue and regarding a partial refund or credit. She kept saying she would talk to the boss and call me back. It's been a week and now they don't answer my calls or texts. Had me waiting all day the next day so they could pick up the Moonjump. They showed up 2 days later. Which would've been okay if the Moonjump worked, cause the kids would've been having a blast. Needless to say, the whole party was ruined for the kids. Save your money! read more