I was truly disappointed this evening as my wife and I tried, key word tried, to shop in your…read morestore. My wife is in a power wheel chair. She had a very difficult, if not impossible, time of trying to get around in the store. The main isles were so packed with displays she was barely able to get past them. A clerk asked her if she needed help. My wife said she wanted to look at some hoodies. The clerk said, let me know what you want and I will get it. NOT the point.
My wife is very independent and does not need someone to bring her things. We overheard another associate saying the reason Penny's does not have shopping carts is people would knock over the displays. My point is this. Why must you be so concerned about filling your stores with so much merchandise people can't wade through it? Maybe you should just put up a sign that says: No Wheelchairs or disabled people.
We have shopped at Penny's over thirty years. We even bought our wedding rings there.
We will not be back to shop there. The corporate bigwigs that push this sales at all cost must remember this, someday, it might be you or your loved one in this situation. I hope you will stand up for their right to be as normal as possible.
