TL;DR Not the worst experience I've ever had, but definitely not the best. Expect to pay a different price if you don't speak Korean. I had a root color and hair trim scheduled with Sue on 3/7. (Scheduling over the phone is preferred.) I arrived a few minutes early and was seated while Sue finished with another customer. The layout of the seating is socially distanced, and everyone was wearing masks. When Sue was ready for me, she had me place my belongings in a plastic bin at the booth I was sitting at. She took a look at my hair and went to go mix up the dye. She also came back with those plastic ear covers that are supposed to protect your ears from the dye, but I could tell they had been used on another client because they were stained. Another thing I found odd was that she didn't brush my hair (typically you would expect that for even color); she just kind of freehanded it. But, whatever, I would wait for the final result. After the dye, she walked away. No communication, no timer set. I just took out my book and started reading because I expected to be sitting for about 20-30 minutes. She returned around 30 minutes later and rinsed my hair. Before I sat down in the chair, I pointed out to her that I had a new piercing in my ear so she would be careful. She washed my hair and I think she left in conditioner (didn't rinse it out). Then she started towel-drying my hair and hit my piercing hard, causing me to bleed. She did apologize, but come on.... She brought me over to a drying machine and had me sit there while she worked on another customer's hair. At this point, I was nervous about getting my hair cut by her. I waited until my hair was dry enough and I told her that I changed my mind about cutting it. I didn't even want her touching my hair anymore. When I went up to pay, I heard her tell the guy at the desk taking my payment to charge me $80 in Korean (I speak and understand Korean but I don't look it.) I just thought that was an absurd amount of money to charge for a root touch up, and especially since she wasn't careful with my ear. I tipped her $10 because she did SOMETHING, but gosh it wasn't a good experience at all. I won't be returning. read more

Pastel Hair Salon - Hair Salons Near Me - Edison, New Jersey

My review is for my hairstylist only and is not reflective of the others because I can't speak on the others. Some of the reviews mention an older female hairstylist but leave out her name. I am here to tell you that Gina is that hairstylist. ABSOLUTELY AVOID HER. I came here a few days ago and received the worst haircut imaginable. First, I told Gina that I did not want to wash my hair since I had just washed it. Instead of telling me no, she pretended to not speak English. After my wash, she asked me if I only wanted a haircut....in english.... I was then charged for this wash. Then I showed her a picture of the cut I want, which is shoulder length. She cut my hair so short it's about 3 inches away from my shoulder. While she was cutting she seemed distracted by a conversation another hairstylist was having with her customer. I asked for curtain bangs and if I had not reminded her again when she thought she was done, she would have forgotten. read more

I called the salon on a Monday around 15 minutes after they opened. They were able to schedule a haircut appointment for me that day for 5:00pm. I had the honor of placing my hair in Becky's care. I had read another review that she was gentle and meticulous which I completely agree with. I had pretty long hair and I asked for about 5 inches off with layers and long curtain bangs. I even showed some pictures to clarify what kind of layers I wanted. I think she did an amazing job at doing my hair and I felt like she treated my hair with a lot of care during the whole process. In the end, my bill came to $35 which I consider to be a great deal considering I got a hair wash, had so much hair, and she even styled my hair a bit in the end. I can't wait to come back here for my next haircut. read more

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This is a Korean run business and a language barrier might be an issue.... BUT for the quality of the hair style vs price, it's unbeatable! I am Korean myself, but cannot speak it fluently. However, it was never an issue. I went for a digital perm and it cost me 180$ for hair right past my shoulders. The result was amazing and exactly what I was looking for. I live in NY and I drove all the way back to my hometown for this salon. It's worth it. I went to countless hair salons in NYC and always came out broke and disappointed. It would have cost me close to 300$ to get a digital perm in the city. read more

Pastel Hair Salon - Digital Perm with Becky! - Hair Salons Near Me - Edison, New Jersey

I always go with Sue. She cuts it exactly as you request and does it very quick and efficient. She usually dry cuts it and then washes and blow dry. For women regular haircut it's $40 and for mens its $30. read more

Best kept secret. A little late on the review but I got a digital perm a week after NJ allowed the salons to open back up. The salon was being safe with antibacterial, checking temperature, mandatory masks on, & plastic barriers between the chairs. This was my first time getting a perm here. It took longer than expected but it's prob because of my pin straight Asian hair. (5-6 hours) it's came out beautiful & I was fully satisfied with the final product. Will be coming back read more

Pastel Hair Salon - First wash results - Hair Salons Near Me - Edison, New Jersey

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Paying $35 + $10 for a "LION" hair. Called the salon and made an appointment at 12, they said 12:30 should be good, I showed up at 12:30 and the staff said there's no appointment at 12:30, my appointment is 1:30?? Noone was available to cut my hair. It's rain SO hard that day and I had to leave, waited an hour to come back. I always expect that the salon will wash my hair before cutting, so I didn't wash my hair before I went there. My barber was a middle-aged women. I showed her some pictures of the hair I wanted. I have a long straight, thick Asian hair, I only want to TRIM my hair, SAME LENGTH and have a long bang. She ended up giving me a LION hair, she trimmed the whole thing!!! Puffy on top, super thin on the bottom. Everyday, I looked at my hair and I can't stand it!! I can't wait until my hair getting longer so I can fix it. Plus, never leave a salon with an oily hair, no wash, no drying. When I checked out, the staff asked HOW MUCH did I want to tip? Isn't it not nice to ask me straight up? Feels like they forcing you to speak out loud instead of writing the amount of tips on your receipt. Never want to come back here again. read more

This was my second time going here, and I had a great experience! Becky cut and styled my hair, and I also got highlights. I was initially concerned the color might be too dark to notice, but Becky chose the right color that definitely shines but isn't too bright. She was very gentle and meticulous with her work. She also gave me tips on how to make my hair look more voluminous. Everything took about 2.5 hrs total. Will definitely be returning again! read more

Becky gave me one of the best cuts I've ever had. I showed her a picture and she listened to what I wanted- matched the picture perfectly. She took her time and was very gentle. I'll be going back for sure! read more

I told the managed or whoever it was that had answered the phone that I preferred to have 6:30 appointment, but still booked me for 6. And due to horrendous traffic, I didn't end up getting to the place until 6:40, and all the employees were already gone and no one was in to be able to cut my hair. And they already had locked up. If closing at 6:30, say you're closing at 6:30 - Not 7 freaking 30. I had to take my business elsewhere that were really nice about trying to run around to see if someone could fit me in at the last minute. Great job with running business properly - NOT. read more

I go to Sue. Been coming here for about two years now, driving in from jersey city. The facilities are what they are, but still, I make the drive for the fast and consistent quality cuts. read more

I have been going to this salon for as long as I can remember and I wouldn't have it any other way! Sue does an amazing job with my hair every time. She always makes me feel comfortable and is amazing with customers! Love this place! read more

It was a wonderful quick experience! Last week, I called ahead and got an appointment for today. I presented my stylist some pictures of how I want my hair, and she communicated well with me. I wasn't worried that it's an Korean salon. I was actually happy to oblige and speak with nonverbal cues to communicate effectively. The result: I have a beautiful hair cut while all my split ends are taken out and my thick hair thinned out! It felt wonderful to have all that hair taken out since it's hot and it's summer! Since it's the opening of the covid era nj , wash and blow dry wasn't an available selection in most hair salons in nj as a part of the menu/list. As I am aware of that already, I simply washed my hair prior to my visit, and she happily cut it for me. After my visit, I washed my hair again, blow dried mine and placed conditioning creme. My hair felt so nice and light! read more

This is a long past due review. I have been getting my hair cut by Gina since I was an undergraduate at Rutgers University back in 2003. Communication initially with Gina was limited since I don't speak Korean but she always knows the style I want and nails it to perfection. When I was a medical student, I would drive 3 hours from New Haven, CT to Edison just to get a haircut by her and then drive back another 3 hours. Because of Gina, she has set the high standard I look for in any hair stylist. When I moved to El Paso, TX for my medical residency, it took me nearly 6 months to find a hair dresser that would come close to Gina's perfection. Now that I am doing my fellowship in Alabama and also a travel physician, I would always drive down to Edison when I visit my parents in NYC and I will continue to do so. Even though I probably only see her once a year now, she always recognizes me immediately with a smile when I walk in. It feels like a home. This place is a hidden treasure and deserves much more review. Gina is amazing. Just describe how you want your hair to be done and you will get it. The lady two chairs down from her is also amazing as well. I don't know her name but she has been there since the beginning and is my back up person to go to when Gina is not there. So what are you waiting for? Pick up the phone and make an appointment already. You won't be disappointed. read more

It's a small salon in a cheeseball strip mall, but there within works a gem by the name of Sue. I've gone to many stylists and spent tons of money, but find myself going to Sue afterwards to fix those expensive haircuts. Now, I just forego the foolishness and just go to Sue. For $25, she gives me exactly what I want and I don't stress. I sometimes bring a pic from Pinterest, which she replicates, but if she feels my hair won't listen, she talks me through something similar that better fits my hair texture and existing cut. Sue gets busy because she is that good, but she is worth the phone call for an appointment. read more

Great place for a haircut. I went a few weeks ago without an appointment. The lady spent a lot of time cutting my hair, which is fairly long. It turned out great, no uneven pieces. The prices were reasonable, cheaper than most places nearby. My only complaint is that it was a dry cut and I didn't get my hair washed as part of the experience. read more

Pastel Hair Salon - Haircut said $30+, but I got my long hair cut for $25! Great deal! - Hair Salons Near Me - Edison, New Jersey

Got my hair cut by Sue. Probably my least favorite haircut to date. I asked for layers and instead I got a choppy mess as if someone just blindly went at my hair. Paid $30 for my shoulder-length hair. Guess I'll be curling my hair from now on to hide the mess, sigh. read more

Great salon, great prices. Sue always gives me the best haircuts!

Pastel Salon is top notch service. I have ventured into other salons and always return this location. My stylist Becky is superb master cutter and stylist. Her coloring skill is a game changer.. the other stylist are equally gifted. Thus the reason this establishment has been here over 15 years with loyal customers. Especially when attending an event, i leave the salon and all eyes are on me. Slay hair all day! Love the team at Pastel! read more

Second time here and both times walked out with a terrific haircut from Becky! I showed her a picture and she cut hair exactly like the picture. I will definitely be back! read more

My hair was overdue for a cut. After a long day's work I just wanted someone to cut my hair but quite a few places would only take cash. I did not have an appointment and I could tell the lady was as tired as me. I did not have to wait too long and she took her time to give me a nice cut. Good value, nice cut and took my credit card. What more can I ask for! I come to this area for work, if I am still working in the area 4-5 weeks from now, I will be back for my next cut read more

I couldn't decide on a hair salon to go to and finally went with this one. I didnt know what to expect but she did a good job! I showed her a picture of what cut I wanted and came out satisfied. I also wanted to donate my hair and she knew exactly what to do. $25 and well worth. The only thing is that they mostly speak Korean which made me feel awkward at times but nice people. read more

Sue is amazing! She does an amazing job on my daugher and my hair. She knows how to cut and style thick coarse hair. Not too many people can give you perfect layors and shape with my hair type. I drive 45 minutes just for her...I would recommend this salon to anyone, but especially from Asian and Indian decent. read more

This is my 2nd time here. Walked in without appointment. Had root touch and hair cut. Sue is very patient and gentle. Not much talking but got what I wanted. Left with a smell good, feel good happy hair. Will definitely come back. Ask for Sue! read more

I feel like I've found my soul mate of hair salons. They do a better fade than anyone else in the area (and for a better price), and I never leave disappointed. Absolutely worth giving a try. read more

Great little hair salon, I got Sole, she takes her time to work, and did an excellent job.