Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Service was excellent. He troubleshooted 2 different problems and gave reasonable quotes. Would…read morerecommend.

So thankful for the service today amidst the snow. We had a clog in the septic tank causing…read morebackflow into the house. He took the time to remove the lid and snake the septic. Will definitely reach out fir more work

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

I called Lonnie King for a full toilet replacement and he responded very quickly. He offered to…read morecome out the same day, but I wasn't going to be home, so he gave me several other appointment options. He came right on time for the appointment, offered a fair price, and got right to work. It literally took him 55 minutes from the time he arrived at my door, to remove the old toilet, fully install a new one, and send me an invoice. The invoice had a full description of the service, with many pictures, detailing each step of the job that had occurred. I'll definitely be using him for all my future plumbing needs!

Lonnie King came same day (even though it was in the evening) to address a leak under my sink and…read morereplace a shower catridge. He put coverings on his shoes to protect our carpet and flooring. Lonnie had to turn off the water to replace the shower cartridge and advised on how to do it from outside the house. I asked him to check the condition of other sinks, related pipes, toilets, and water heater. He provided an honest assessment and I felt his final bill was affordable. I appreciated the timeliness and quality of Lonnie's work. The fact that he came out within hours, on the week of Thanksgiving, was a godsend!

Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

We had a Failed shark bite past the gate valve. Peter came and in no time assessed & replaced the…read morepipe and also educated us on what went wrong and what to look for in the future . He was beyond professional , extremely organized, and prompt from the moment we called to his arrival . Very satisfied with the service his efficiently and his knowledge. Would highly recommend Smart Plumbing.

As luck would have it, housesitting at my in-laws house and the toilet begins to leak. My wife…read moregets online and finds Alliance Plumbing & Drain and is pleased with the reviews she sees. Reviews cite promptness, neat employees, clean work area and ease of doing business with. I sent a query thru Yelp! to get the contact started... Dimitri answered the phone, he was very professional and fair. Said he would have the supplies and staff at the residence by 2pm. At approximately 1pm Daniel and Alex show up. First off, great guys! Even tho the temp is currently ~42° they both insisted on removing their shoes before entering. At 2:30 they were done and the work area was 100% clean as if they had not even been there. There was no special "add-on" fee for same day service, pricing was fair, employees well trained and extremely professional. I highly recommend Alliance Plumbing and Drain!!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

We are so thankful for this company and would recommend them to anyone looking for an honest…read moreknowledgeable plumber. This company was recommended on my mommy group so I gave the info to my husband to give them a call. He gave my husband a simple fix over the phone that completely resolved our issue. He could've just taken our money and pretended it was something it wasn't but he did not. I will definitely hire this company when needed.

Jeff came same day to look at an issue with the hoses going to our new washer. They came out the…read morenext day to fix and did an amazing job! They were so courteous, great communication, and would absolutely call them again! Thank you!!

It finally happened. I let a shot glass go down the garbage disposal and without paying any…read moreattention ran it and heard that dreaded terrifying noise of something that wasn't food shattering. I called them up and while I expected to have to wait a few days, they came out same day. They took a look and cleaned out my garbage disposal with no problem. I was worried it might be damaged, but all was good. They were very responsive, quick and most importantly to me: very transparent about pricing. I was very pleased with their service and will call again for all of my plumbing needs.

James and asst. were very nice and professional BUT…read more We paid $150 to install a toilet seat that we provided -- and they charged for and $339 for a "minor" toilet tank rebuild ($30 part from ACE) and testing to make sure no leak. Total bill was $566.00 Needless to say, we will be researching a new plumbing company.

I would never use Allgood plumbing Again! I hate to give them a bad review but it is what it is…read more The guys that came out were were professional and knew their trade so I can't take that away. However, the discussion leading up to the job seemed like it was more work than he talked it up to be. It was presented as if the job was a massive undertaking and would require at least four hours of work. At least that was how I interpreted it. We agreed on price and they started. 1.5 hours later they were finished. This job cost me $1252.00 And when I received the email invoice I was surprised that there wasn't a breakdown of pricing. It only showed the total cost of $1252. I called about the breakdown and discovered the price to install a toilet that I provided was $750! idk but this seemed extreme. None the less I paid the full invoice. Learning experience for using Allgood plumbing I will be sure to shop around next time

He did a great job replacing my water heater. Charge was…read more$350 plus the cost of the water heater as quoted. He was on time and had it installed in about 2 hours.

Got 4 estimates. Will had best. Was honest with me about work needed and I would recommend him…read morehighly.

From the owner: Plumbing Done Right, aims to be the best Plumbing Company in Loganville GA. Our mission is to…read moreprovide outstanding plumbing, repair and drain services to residential homeowners and commercial properties throughout Loganville Georgia and its surrounding areas. Helping the community as well as maintaining the well-being of the environment is one of our number one concerns. We strive to deliver the best customer service to all of our clients with high regard to transparency, integrity and honesty