Excellent neurologist. Very caring and helpful doctor. Answered all my questions definitely spent a…read morelot of time with me. More than any other doctors that I've seen in the past.

Great Doctor! Really cares. Wait times are non existent. You are taken in at your appointment time…read moreand not left in the examination room for extended times.

I have been seeing Dr. Neda Heidari for a year. She is my 4th Nero and she is by far the best. She…read moreis so attentive and really cares about the patients. I cannot recommend her enough. She makes me feel seen and she truly knows what she is talking about. She is quick, nice, and truly the best Nero I've ever had...

I can't get an appointment with this office for a friend with dementia. They told me I need power…read moreof attorney to make an appointment. Though the insurance company authorized the visit the office has given me the runaround multiple times. It's impossible!

Was referred to this office from cardiologist but the customer service is terrible. You always get…read morean answering service and when they do transfer you you receive a VM box saying it us full and cannot leave a message and the call drops. Called back and told the answering service to transfer to someone other than the front desk, leave multiple messages and never get a call back, avoid this office, there are plenty of other neurologist to spend your valuable time and money.

Our experience with this practice has been extremely frustrating and disappointing. Communication…read morehas been consistently poor, and there appears to be a lack of coordination and follow-through from staff. We were informed that they are not affiliated with Dignity Health, which has made it difficult for them to access or locate my grandmother's information. Each time I have called, the staff seem unsure and unable to provide clear answers. I am frequently placed on hold, only to be told that someone will return my call. I have made multiple attempts--calling several times and leaving numerous voicemails--to understand the next steps for obtaining my grandmother's neuropsychological evaluation results from December 2025. Each time, I am told that I will get a call back, yet we have not received any follow-up. This ongoing lack of communication and accountability has been incredibly stressful, especially given the importance of these medical results! It has been months without resolution. Based on our experience, I cannot recommend this practice with Dr. Mani Nezhad. Patients and their families deserve timely responses, clear communication, and a genuine effort to provide support and unfortunately Link Neuroscience does not provide that.

Called on the weekend and got through to the doctor because my mother is a patient who was…read moreexperiencing an emergency. We were at the hospital because she hit her head badly and wasn't coherent. I called trying to get information about who her GP was because we weren't sure and she wasn't answering. The doctor told me it was inappropriate for me to interrupt his weekend on an emergency line for that. I told him what I thought about that and hung up. F that guy.

Six years post surgery! I would recommend Dr. James M Herman to anyone who is VERY SERIOUS in…read moregetting results & wanting to return to work. I'm a hairstylist, I put it off as long as I possibly could. I have friends & clients that required surgery & NONE of them have had positive results. His bedside manner is excellent, for how incredibly talented he is. No ego! When ALL the nurses & OR staff can't wait to tell you how incredible your surgery was, or how incredible HE is, listen! (They're the ones who know!) He's the real deal. I've heard other names mentioned in VC as neurosurgeons & quite frankly, the people that have been operated on, they all still have problems. Requiring multiple surgeries!!!! I don't, at all. He's conservative, & told me I will probably need something in the future, however, I haven't yet. My biggest fear about Dr. James M. Herman, is that he's going to retire... from where I'm looking from, that's the only fear that is acceptable, when it comes to my neurosurgeon! I couldn't recommend him more. I have a feeling most of his patients feel the same way.

Definitely five stars for Dr. Herman, Cindy, Janet and the entire staff. I've been a patient for…read moreover 20yrs and I thank them for keeping me walking and keeping me safe. With surgeries, medications and making sure with follow up-visits. They care about how you feel and make sure all is well.

Dr. Westra is truly amazing! He is the best Nuerosurgen in Ventura County! Highly recommended!read more

Dr. Westra seems to be very knowledgeable and professional. Very thorough explaining diagnosis and…read moresurgery procedure. I'm very satisfied with the result of my surgery. I just wish he would continue seeing patients after post op appointment at least a couple of times after surgery would be good just to make sure the incision site is healing good. I'm still waiting for physical therapy, I wasn't given a prescription as of yet, had my surgery about 5 weeks ago, maybe it's too soon for physical therapy? I don't know. My experience with his staff is ok except for this one lady "Jacque", she's not the friendliest, she's been rude and unprofessional, not a pleasant experience with this lady from the beginning unfortunately.

So here I am a year later..... And I got ALL of my foot function back!!!! It literally took a year…read morebut I got it back! I'm feeling great, I've been able to walk 3 miles a day, I've lost 50 lbs because I'm not in pain & I can move freely! I'm still & always will be very careful with my back. I'm very grateful for Dr Herman who was amazing! Whenever back pain comes out in conversation I tell them my story whether it be at work, dog park or neighbors. It could have had a different outcome there is no guarantee my foot would ever come back but if I didn't have the surgery for sure it'd never come back, at least this way I had a chance and ofcourse everyone's body is different. With Dr Herman's expertise, his patience, his calming demeanor....I can say enough good things about him.

So, when broken is really, broken, you've gotta see the right folks. There's nothing "great" about…read morehaving to see a specialist - and more so when things are serious. These folks are organized, respectful, they listen, they're clear with making sure they understand you, and that you understand what they are recommending: very good follow up and follow on. Not that you have a choice when things go serious off kilter...but if you do, this is a great one to have on your side.

Delivered my first baby here the other day and I had a great experience with all the staff and…read moreamenities during delivery and for post partum care. Will be coming back for the next!

The majority of the medical staff at this hospital were excellent. The ER nurses--Jessica, Karen,…read moreTiffany, Cathy, and student nurse Lorena--were attentive, kind, and actually listened. Dr. Ryan Shanannan was thorough, professional, and reassuring. On 2 South, Mae, Crystal, and Paige were exceptional--caring, knowledgeable, and clearly dedicated to their patients. Doctors Kim and Dr. C were compassionate, and the surgeon and anesthesiologist communicated clearly and confidently. Here comes the problem!!!!! Now, unfortunately, the complete opposite experience: Elliot from the ER phone line. Rude, dismissive, and completely unhelpful. I asked a straightforward question about possibly speaking with Dr. Shanannan. Instead of listening, he repeated the same irrelevant line about not giving out the doctor's schedule--which I never asked for. It was either a lack of comprehension or a lack of effort--neither is acceptable. When I asked to leave a message, I was told "we don't do that." No explanation. No alternative. Just a dead end. When I confirmed his name, he responded with attitude. When I asked his role, he refused to answer altogether--which raises serious concerns about transparency. Patients shouldn't have to question who they're speaking to when trying to get help. For someone in a frontline role at a hospital, basic communication and professionalism should be the bare minimum. Instead, the interaction felt dismissive and borderline disrespectful. It's disappointing, because one person like this can easily undermine the trust built by an otherwise excellent medical team. The hospital clearly has many outstanding professionals--Elliot is not one of them, clearly Elliot does not have human kindness.

My husband has been seeing Dr. Wagner and we absolutely love her care! She definitely takes the…read moretime to explain everything to you and answers any questions or doubts you may have, She was quick to get my husband the care he needed and his surgery, he's almost 3 weeks post op and is doing amazing! Alisha (I believe is her name) is AMAZING and very efficient at handling documents that you need, we felt very needy when we needed documents filled out for my husband and I job since we were taking a leave for the surgery, she has done everything promptly. my only complaint is the main girl at the check in window who I believe also answers the phone, she is not nice at all, never greets you well either walking in or on the phone, always makes you feel like an inconvenience and once even hung up on my husband and her tone changed immediately once he called back and called her out for hanging up on him. Other then that the care at this location has been great for us! 10/10 on the care you receive

I had to undergo a disc replacement. At 38. It was terrifying and life changing. After Kaiser tried…read moreeverything they could to prevent me from living pain-free for 9 months, I was able to see Dr. Wagner and my surgery was scheduled. Because I had been in pain for so long, they scheduled me for surgery and within 3 weeks I was pain-free. The office is super busy and the ladies at the front work very hard. They're good at what they do and I'm grateful for them just as I am for Dr. Wagner and Dr. Westra, who were both in the OR during my surgery. The pain was so unbearable I began to believe that death would have been better than living the way I was. Life is beautiful when you're not struggling to live with the agony of constant pain. Thank you Ventura Neurosurgery for saving my life. I mean that from the bottom of my heart. Life is beautiful again.

After being referred to Dr Sutton's office, my primary Dr. made the appointment with his office…read more His office has canceled my appointments 3 times!!! I suffer from chronic migraines and I've been having to go to the ER many of times during this time. I wouldn't recommend this office at ALL!!! The office and the staff do not care about the patients at all!! I wouldn't have even given 1 star but because it wouldn't be posted without one

Seriously underwhelmed. While sitting in the doctor's office, cooled our heels for an extra hour…read moreplus, with no word fromt he office staff why they were running so late. I finally approached the front desk and was told "the Doctor is running late". Clearly. However, no indication of how much longer we would need to wait. Once we sat in his office, the doctor scribbled notes on a piece of paper, turned his back to us, and then handed us this seriously unreadable "report" (for lack of a better word). A few days later, after all attempts to decipher said notes were unsuccessful, I called the office requesting type-written notes be mailed to us. Followed up with the Administrator today to hear "I told the doctor what you requested. You need to follow up if you don't receive those notes in the mail". Wow. Clearly this office is under the impression it's the patients job to 1) discern unreadable notes, or 2) request type-written notes and 3) follow up when said notes are not delivered. A truly stunning lack of follow through and patient care. Unbelievable.