I had a stamped walkway done by Patriots and it wasn't properly stamped (overlap, squeeze, bad lines, not set properly) and they left a mess of concrete on the pavement edge that I had to chisel off myself. The quote I was provided did not address what I asked for so I had to add extra once they came because they didn't listen to what it was I wanted and started cutting out a completely different area than what I asked for. I also requested a curved walkway but I got straight edges and the front looks too narrow so don't count on them for aesthetics.
I will have to tear it all out and redo and pay double in the end ($2900). I told them I was displeased and they were supposed to come back to see what they could do to fix it but never did. It was also hard to get them to come get their garbage (asphalt as shown in picture)left behind but they did come get that after several days of us not being able to use the driveway.
They are nice guys but it's not worth it because they take payment up front once the concrete is poured so you can't hold back when the job is complete. Do not pay until the job is done! I would caution anyone to use anyone else but this business because there is no fixing concrete once it is poured, you are just left with an embarrassing mess and holding the bag because you paid for it.
For now, I went out and personally hand chiseled all of the squeeze out of every line. I chiseled the edge where it meets my driveway to get all the concrete off my pavement. I am going to retar my driveway to cover some of the mess (even though my home is 1 year old) and I can't do anything about the partial line imprints from not setting the pattern far enough or for the way they changed the angle of the pattern and the lines start going off level. I can't do anything about the places where it is set in overlapping and I have mismatched lines and varying line depths and edges that fade to nothing.
When I am able to save up another $2500-3000, I will call a professional company to come back and see if they are able to fix this walkway by pouring over the mess and just leaving it exposed or having it just be pure concrete. It is such a disappointment after saving up for a year to pay to have this walkway done.
I am investigating small claims court to recover my expense of having it repaired. I have photos to evidence each of my concerns. read more