Halle Hancock helped get a new auto and umbrella policy. She was thorough and quick in getting…read moreanswers to my questions and ensuring I had the proper level of insurance. I highly recommend working with her! Steve B

Great staff here especially Tanner. We made a change and it was easy. They paid a lot of…read moreattention to us. Hoping others also join State Farm and call Curtis or Tanner to handle their insurance business. Thanks guys.

From the beginning, these guys have been pretty great. I feel they do their best to get me a decent…read morerate for insurance, and I definitely feel confident in Jason's knowledge. Lori is pretty nice over the phone and easy to work with. I'd recommend this company for insurance. They do make efforts to be available. Email does tend to be a slower form of communication for them but a phone call will usually get you the answers you need more quickly. If you have questions or things don't seem to make sense, I'd highly recommend speaking with Jason as the guy knows his stuff. I've had them for about 6 months so far and my interactions have been decent.

I use Direct Insurance for my home and auto insurance. They are incredibly helpful and friendly. I…read moreasked them to quote my insurance with a variety of different companies and levels of coverage. The were super helpful and gave me a bunch of different options. It ended up saving me hundreds of dollars!

Save yourself the misery of dealing with a dishonest and condescending agent like Grant. My family…read morehas been dealing with this agent who we were placed with by a Mortgage company for over a year. We were double charged and he had no interest in making it right. I am suspicious of the deals that go on between Mortgage brokers and insurance agents who collude to overcharge people in such a sneaking and underhanded manner that you don't even know that it has happened until one day you see that you are being charged by Allstate AND separately by the Mortgage company. When this came to light I called and thought that I would be treated with an apology and some sense of making it right as I had never given my Mortgage Co. permission to write a policy for me let alone take payments out and pay Allstate who have now been double paid. Instead of being treated fairly I got an attitude of "I have got better things to do". No kidding - after you overcharge me and won't refund my over charge. Unbelievable.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Salt Lake City, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Been insured with these guys for many years. They are amazing would highly recommend every…read moreinteraction has been speedy and kind. Wish I could say the rates didn't go up, but it's better than I can find.

I've had cottonwood insurance since I first purchased my home back in 2017. They were very helpful…read morewhen we had unexpected water damage. And even now after I've sold my home, they are still willing to help. I'll definitely go back to them for my home owners insurance needs. Make sure to ask for Aubrey, she was the one who helped me.

She could be more responsive to her customers when they are having problems with State Farm claims.read more

Very good attention to detail. Well-run office. Very professional. I have several auto policies as…read morewell as life policies with State Farm. I just moved to the area from California and was recommended to Sandy Rudolphs agency. While I liked the service from my former State Farm agent, this office operates at a much higher level. Sharon, the office manager followed up within a few days of our meeting to make sure we were pleased with the service- which we were. We were absolutely pleased despite all of the complexities and demands they had to meet. We recommend Sandy Rudolph State Farm very highly.

Always professional and easy to work with! I've worked with a few people there and can say I…read morehaven't had a bad experience. when it comes to insurance, it can be hard to understand and know what coverage you actually need vs just adding things on just because. but they do a great job at explaining and helping you get the proper policy.

Would give 0 stars if I could. They changed my payment policy without informing me and then…read morecancelled my home AND car insurance without a call or written notice. Customer service has been horrible as well.

Lexi and Scott are phenomenal to work with for several years now. I'm in lending and have referred…read morethem to All of our clients and haven't heard one complaint. Keep up the great customers service! Much Appreciation, Aaron

I have been very pleased with Scott Coccimiglio at the Lincoln Insurance Group! I worked with a…read morenumber of insurance agencies, and was placed in an unfortunate circumstance where an agent neglected to begin the process of renewal on-time for a commercial policy. This is where Scott stepped in and quickly assessed the company needs and prior policy, and went immediately to work on getting me the BEST coverage! Good news, was he was able to not only get my policy running without any lapse in coverage, but managed o also save me thousands of dollars! Fast forward more than 5 years and I am still with the Lincoln group, and have moved all my insurance needs to Scott. 5-Stars way up!

Worst customer service EVER! After I cancelled my policy Daniel still charged me over $300. I…read morecalled his office MULTIPLE times, left messages with his assistant and he wouldn't call back. I called the 800 number and they said they could see my policy was cancelled and that I was still being charged but there was nothing they could do and I needed to contact my agent. I ended up sending Daniel a message telling him my next step was to file a police report, he text me back saying he had cancelled my policy and no charges were taken out and again he won't answer my calls or txts. DO NOT GET INSURANCE THROUGH HIM!!

Been struggling with as issue with this agency, and have tried many times to resolve it. I hate to…read moreleave poor reviews, but don't know what else to do! 8/2018, I discovered we did not have rental car coverage. 8/22/18 our State Farm (SF) Agent, Daniel Kroll, texted saying we should visit him to add coverage. Appt was 8/23/2018. We have this in writing. We met w/ Daniel & added rental car. 5/1/2022 car accident. I call Daniel who connected me to Claims who said we do NOT have rental car coverage. But we added it in 2018. I call Daniel. He assured me not to worry, it was just not showing in the system. 5/2, Daniel texts: "As far as the rental car... call Enterprise. Pay for the rental car & send me the receipt. I'll write you a reimbursement check." We have this all in writing. As shown, Daniel committed to paying for rental car where I wrecked & back home, via a reimbursement check. Our car took 2 mo. to repair. During this time, I spoke w/ Daniel several times & went into his office. Each time, we talked about how long repairs take. I expressed concern I had rented for so long. After 30 days, Enterprise (Ent) charged me, & I had to re-rent. He advised me to keep the receipts, so he could reimburse in 1 check. On 7/11, I emailed Daniel receipts totaling $1,623.06. No reply. On 7/20 I email again. Daniel responds: "I got the reimbursement check sent out. The coverage for rental car is up to $600 so that was the max I was able to refund." What? I called his office. Daniel was on vaca, so I requested he call. A week went by. My husband & I called his office, cell, & sent texts. No response. Finally got a call fr Daniel after filing a complaint with SF. He claimed he said there was a $600 cap on the rental car when we spoke right after the accident on 5/1. Untrue. How could he have told about the cap when he never added rental in 2018? He lied to cover his mistake. We call rental car agency & asked why we were never made aware of the cap. They said b/c there was no rental car coverage, there was no cap. We call SF customer service, & they said Daniel added rental car coverage AFTER 5/1/22, we did not ask him to do this as we thought it was added in 2018. I call SF 8/18 to add details to the case & found Daniel had it closed by saying he "resolved the issue." This too is a lie. We are saddened the word of Mr. Kroll was taken over ours- even though we have written proof he promised to reimburse ALL of the rental car coverage. We are good, honest people who have been w/ SF for over 20 years. We just need to be reimbursed for the rental car as promised. Happy to revise this review once we are fully reimbursed.