I'm an alto saxophone player. So this place had me come here as a point of reference if I ever need…read moreinfo on pricing, types of reeds, mouth pieces, etc. The guys here are very helpful and will definitely talk to you in great lengths about musical instruments. Good times.

Last year I went to their location in East Hartford and had my Martin D18 acoustic set up for…read moremedium strings. The tech guy there did a really nice job. But I changed my mind. I like lights better after all. So I went here to get it set up for lights again. I didn't hear anything after a week, so I asked about it on Saturday. The store manager said he'd get to it. He emailed me back and said he didn't have the right size tool to adjust the truss rod. So he couldn't adjust the action. What did I want to do? I kept it as is. But my guitar is a standard 2019 model without an exotic truss rod. So I asked about him about the guy who had worked on my guitar last year as I'd seen him at the West Hartford store too. "He doesn't work here anymore, as of early July." "Okay. Are you planning on hiring a new guitar tech guy in the future?" "Guitar tech ability isn't a priority when I hire someone. He just happened to do it. And we don't buy new tools to work on guitars either." Ohhhhhkay. So he basically told me setups/repairs on guitars are not something he cares about or has any interest in investing in. I realize doing this isn't the only service a store like this offers, but I did think it was ONE of the basic services it would offer. He told me no. In so many words, go somewhere else. So I will. Only trouble is I don't drive so not quite as easy as it is for most, but I was clearly barking up the wrong tree here. It all seemed pretty strange to me. Never encountered this before in a music store.

I called here looking for a mandolin but he didn't have any in stock. And then when I called back a…read moresecond time in a pre Christmas shopping frenzy mistake he was very polite and explained that I had just called there. If I ever need a guitar I'll go here first .

Scott at Big Johnson's Guitars is hands down the best (and friendliest) guitar tech I've worked…read morewith. I brought in two electric guitars to get work done - one just a basic set up, and the other several upgrades and a set up. Wow, was I impressed. The entire process was smooth and informative. When I discussed the work with Scott prior to dropping the guitars off, I could immediately tell he knew what I was looking for and how to achieve it. Then, as the work began, Scott sent me dozens of text messages with questions and helpful suggestions. He even included a ton of photos showing the expert level of work he was doing on my guitars. He was very transparent! The work he did was exceptional. He is clearly a master at what he does! Glad to have found a local guitar shop and guitar tech that I can trust!

Very helpful. I had taken in my son's trumpet for pricing. Very honest and pleasant. Highly…read morerecommend them.

Jim and his staff at Martocchio music are friendly, professional and passionate about what they do…read more Our little girl Charlotte looks forward to her lessons and comes home to practice what she learned that day. We highly recommend Martocchio music.

Francesco was so lovely to meet and work with. My son, who was nine at the time, had just started…read moreplaying piano. We wanted to purchase a good instrument, but not break the bank. Francesco took a lot of time (over several visits) to educate us about the brands he carried in the store, what makes a high quality instrument, what to look for. He never pressured us or steered us towards a higher priced/higher quality instrument and he agreed with us that we should start slowly and then, if we needed to, trade up for a higher quality piano later. In fact, he made the decision very easy for us. We purchased a good middle-level piano, and when my son needs more instrument, Francesco will buy back our current piano for what we paid for it, and help us trade up for a higher quality instrument. How could we go wrong?! Also, two free tunings with the new piano, which is a great deal. He came and delivered it to us, advised us on the care of the instrument, and has always been very available to us. He wants to be sure you are really happy with your purchase. He really knows his stuff and is a pleasure to work with. Please give this business a call if you are in the market for a piano, or are in need of a tuning. Our piano teacher has two gorgeous grand pianos in her home and she said she ONLY trusts Francesco to tune them. She said his tunings are extremely reasonably priced and he does an EXCELLENT job.

I worked with Francesco. He was the most honest guy. He gave me a price on a piano that was lowest…read morethan all other dealers. He was informative and sent me videos and reviews about the model I wanted. He was wonderful on the phone and went out of his way to explain to me the process of shipping and delivery to Boston. I will not hesitate to call them again! So much better than the other paino dealers I dealt with.

Wonderful instructors who have recently received training in working with autistic children! My…read moredaughter was recently identified as being on the spectrum and they have been instrumental in working with us. They are constantly integrating the ideas given by me, her school, and her doctors in giving her the best sessions possible. They are positive with all of their students! It is wonderful to go and hear staff and students alike laughing and learning a subject so many struggle in! I, myself, am a special education teacher so believe me when I say I highly recommend Mathnasium of Avon! I would not subject my own children to a place I didn't think would be able to help.

My kids love Mathnasium of Avon! Their teachers are awesome and they make math really fun! One of…read moremy kids was going there and the other was actually begging me to go!