I have worked with these women. Both are extremely nice and honest and go out of their way to treat…read moretheir clients with enormous integrity and effort. I can not say enough about them, and they well deserve the 5 stars.

Stephanie Young is a life saver. My wife were facing foreclosure on a condo in Santa Barbara and…read morewere at a loss on what to do. We decided to call a real estate agent and put it on the market as soon as possible. I came to Yelp to help me find a real estate agent and called the first name. It went to voice mail. I then made the greatest decision of my life and instead of waiting for a call back I moved on to the next number which happened to be Marie Sue Parsons and Stephanie Young. They picked up the phone and were over within 15 minutes. They immediately reassured me that they would be able to sell the property. They instilled a comforting confidence in me as we walked the condo. Once they left and were at the office they quickly got the ball rolling. Stephanie found us a painter and carpet guy all within a couple hours of meeting her. From there Stephanie walked us through every step of the process. Everything was paperless, which was awesome. I was able to get everything done on my end all from my smart phone. This was especially nice because my wife and I live about 2 hours away from Santa Barbara. I had just sold some property prior to this and the whole process was a hassle. I hated every moment. And I was expecting the same here, but that was NOT the case. I cannot imagine how difficult this process would have been without someone like Stephanie walking along side us!

We rented a home for 5 years that plus managed and everything was great until Chris obers left in…read more2024 and it has been awful ever since. December 2024 we asked for a lease extension which we do yearly. Typically, we hear back within a few weeks. We never heard anything and had to keep asking...Toby Soto and Susy Parrot were nothing but non-communicative. When they did communicate we were harassed...daily. I have the text messages to confirm. I had to block their text line. We moved out in March of 2025. They've since tried listing the property that has termites that have not been treated, has carpenter bees, the back fence is falling down and there are rats everywhere because of the ivy growing between properties at 1690 juniper in Solvang for $4200 over $1200 more than we were paying. There are birds that live inside the attic and the plumbing all backs up monthly. The property isn't renting...as it's in awful shape. It has brick floors which tore all of our feet up over the 5 years we lived there...a small kitchen, the bathtub & "master shower" which is the size of a beach shower both back up monthly and many other problems. They tried to say we stole the washer and dryer in the unit which we replaced and were told we could replace because they don't keep accurate records. They tried to send us notices to clean the carpets professionally before moving out. There are NO carpets in this home. Brick and old outdated wood. Again they don't keep accurate records. They didn't even have our move in inspection on file. Surprise!! I have it still. Thank god! The fridge/fridge sucks and needs to be replaced as well as the dishwasher and stove/oven. There is no microwave in the unit, don't know why they're listing it with one . The garage door also needs to be replaced. There is a leak somewhere in the walls between the master and hall bath and it creates a leak in the floor boards which we were cited for even with a request to fix and photos back from 2020. Tried saying it was from going in and out of the shower/bath when we not once in 5 years used the master shower and the damaged was on the other side of the toilet and an unfinished maintenance request from 2020. They've since lowered the price to $3900. DO NOT RENT THIS PROPERTY FROM THEM or any property from plus property. They are not honest people nor do they care about anything but money. We're working with a lawyer and have also reported them to the BBB! Hopefully saving others from this disaster.

Highly recommended. WHY?…read moreMy property in Los Alamos could not be in better hands. Over the past years their care and attention to both me as an owner and to my tenants has been exemplary. It's the small details that matter. There has never been a problem with the small details. They have always been professionally on top of any possible problem that could and does happen in rental situations. I have never had any reason to complain and (even better for me) I have never had one complaint from any of my tenants over the 16 years I have been using this service.

I highly highly highly recommend them. They were smart, quick, very educated and helpful. Very…read morequick responses and I love working with all women

Kat Hitchcock and her fabulous team were outstanding. They are the best in the business, hands…read moredown. They helped us purchase a home in Santa Barbara and remained calm and collected throughout the entire process. We had a contingency associated with selling our condo as part of the purchase which put another layer of stress on our escrow process but they handled it with ease. Even after the deal, they are still checking in and have provided referrals for various things we needed done to the house. Cannot thank them enough for their role in helping us buy a home!

We first met Michelle at an open house in March 2022, and were impressed by her attention to detail…read moreand her warmth. When my husband and I decided to start looking for our long term forever home, we started working with Michelle. After a few months, we found what we all agreed was a property with tremendous location and good bones, and were able to acquire the home. Michelle has many great qualities that one looks for in a realtor. She is incredibly responsive. She is honest with what she thinks will work. She doesn't push you to do the easiest path to close a deal (ie higher price). She is patient and will make sure buyers understand the unique vagaries of real estate in California in a high fire zone with earthquake risk. She knows properties inside and out, and will immediately tell you if a property is NOT a good fit. She is a bull dog for her clients. Michelle definitely does not disappear after closing! She was there for EVERYTHING after we closed and helped me get the house to a usable state, including recommending multiple outstanding vendors and putting me in touch with an architect we ended up engaging. She has remained a valuable sounding board for all things on this house. We look forward to eventually moving to SB full time and seeing her more often! I would definitely recommend Michelle Cook!

Michelle was fantastic to work with. She walked us through every step of the buying process,…read morehelping us have the confidence we needed to purchase a home. Her knowledge of the Santa Barbara market and reputation is unbeatable!

I missed the opportunity writing a review on the Airbnb, so I am posting here…read more My stay March 12- 17, 2026. Home in Puerto Vallarta I don't even know where to start--this home was absolutely amazing, exactly as shown in the pictures, if not even better. My girlfriends and I (a group of 10) planned this trip to celebrate my 50th birthday, and it turned out to be truly unforgettable. We initially had to cancel due to the situation in Puerto Vallarta back in February, but we changed our minds and decided to move forward with the trip. Michele and Matt were incredibly supportive and accommodating in helping us reschedule our stay, which we truly appreciated. The property itself is spectacular--luxurious, spacious, and beautifully maintained. The rooms and bathrooms are large, the beds are extremely comfortable, and everything was spotless and well organized. We genuinely felt treated like royalty. One of the highlights of our stay was the incredible staff. Ramon, our chef, and Carlos, our server, made the experience exceptional. They spoiled us daily with delicious food and outstanding service, all while being warm, friendly, funny, and genuinely caring. They truly made our stay even more special. The concierge service with Alexa at MexiTravels was also excellent. Transportation was clean, comfortable, and always on time. The drivers were fun and made every ride enjoyable. While I did find the pricing a bit high for short trips, it was something we were able to discuss and manage. At the beginning, the booking process was a bit confusing for me since I had never rented an entire property with flexible room options. The contract structure was different from other Airbnb experiences I've had, even luxury ones. My advice would be to take your time reading everything carefully and ask for detailed information beforehand to ensure you fully understand the different rates and options. The only real issue we experienced was with the access codes--they didn't always work consistently and had to be reset a few times during our stay. That said, I would absolutely recommend this place with my eyes closed. Everything was wonderful, and I would definitely stay here again without hesitation.

Villa Montecito -particularly, Mainstays Luxury Estates:…read more This was a very high-cost stay; planned over many months for my grandmother's 85th birthday. At this price point and in this area (which I have stayed in previously), the experience fell far short of expectations. The primary issue was management. Our main contact, Matt, was dismissive and condescending, most notably on the day of our celebration. Despite clear communication about our large, multi-villa family group, there was a major disconnect between what was planned and what was executed. Management also spoke disparagingly about prior guests in front of our group, raising concerns about how future guests might be treated. The orientation meeting emphasized the owner's wealth and the value of artifacts rather than logistics, guest flow, or service expectations. It felt scrutinizing and unwelcoming, leaving critical operational details unresolved. Matt also made it a point to inform us (for whatever reason he felt relevant) that he himself has multiple vacation rentals... GREAT! So do we... so do plenty of other PEOPLE... so what?!?? You shouldn't need to build credibility in this way. Villa Montecito is not suitable for celebrations or large family gatherings. Approval processes were contradictory: management referred us to the concierge for planning, then later claimed the plans were "not communicated or approved." We were told the owner did not want "random people" entering, despite these being immediate family; making it clear large gatherings are not supported. The concierge was able to provide basic activities, but vendors outside of their familiarity are strictly restricted. For example, the one photographer allowed by management was the only one we could hire but does not offer print-quality images or editing. Hospitality basics were missing. Staff did not introduce themselves, handle luggage, or verify who was staying versus visiting. Several pre-approved guests (including adolescents on our guest list) were stopped at the door on the second day and nearly turned away as "unauthorized guests". Kitchen access was extremely limited. Guests cannot cook independently at all (if you plan to cook at all this is not the place for you); all meals (2x/day) are staff-provided. Food quality was MID at best. We were charged thousands $$ more for extra rooms based on headcount, yet those rooms were locked and inaccessible. Guests ultimately stayed bunked in rooms with their parents and at a nearby second villa. Charges for unusable rooms were never clearly explained. While the property is visually impressive (esp. from the outside), the layout felt segmented and poorly suited for hosting. Preserving untouchable furnishings outweighed creating a space that felt comfortable or conducive to gathering. A few staff were helpful (including Matt's assistant Shannon... probably the best person to deal with) and the setting is a place to be grateful to stand in. However, service, communication, and guest experience (the foundation of a luxury stay) failed. Our family has decades of experience in hospitality and understands service standards. Ultimately, this property did not meet expectations for service, communication, ambiance, or suitability for celebrations. The stress and lack of accommodation during a major family milestone were deeply disappointing. I would not book this property again under any circumstances. I also wouldn't be surprised to see a response in argument to the facts stated above as that seems to be the response for anything less than a 5-star review. ...but I can confirm from experience and so can my 85 year old grandmother (separate conversations) that Matt is extremely unprofessional, rude, dismissive, and a poor reflection of this management company all around.

Kathy helped my fiance and I buy our first home in Santa Barbara. Despite many unforeseen hurdles,…read moreKathy helped guide us through the process and land us in a wonderful home on the Mesa. She has an excellent eye for the market (she accurately predicted the sale price of several houses we were outbid on), but she never pushed us outside our comfort zone. She also has excellent relationships with lenders, plumbers, electricians, etc... so the entire process went as smooth as possible. Highly recommended!!!

Kathy stuck with us through a long process of finding an investment property until we finally were…read moreable to get exactly what we were looking for. She has a great network and had valuable help and advice for every step.

We worked with Anne and Cassandra to purchase a home in Ojai. We met them through friends who had…read morealso worked with them and gave a glowing endorsement. And we're so glad we worked with them. Here's what you get with Anne and Cassandra: They know Ojai inside out, block by block. They know the market. They coach their clients. They're always available. They advocate for their clients - even if it's not in their own best interest. In particular, Anne and Cassandra were really helpful putting the properties we looked at in context and keeping us from acting too hastily or over-paying. And when we went through the closing process, they were tireless advocates for us. They didn't rush us through close. Instead proactively continued to negotiate throughout the process. We couldn't have been happier.

Anne, Cassandra and the entire Williamson VanKeulen team are the epitome of over-the-top…read moreprofessionalism and excellence. In what might prove to be the most competitive real estate market ever, they patiently worked with us for over a year, setting up dozens of appointments, adjusting to our whims and steering us towards the finish line until we had keys in hand. We found the Williamson VanKeulen contact info literally off one of their "for sale" signs on an empty lot that seemed intriguing. We were visiting for a weekend and I sent their general contact line an email. I had a reply later that day despite it being late on a Sunday and we started trading updates from time to time. I was quickly very impressed with the Williamson VanKeulen team's helpful knowledge and suggestions as we learned more about the area and what we should be looking for in terms of locations, types of houses, amenities etc. At the very beginning of the process my wife and I described an extremely specific house type, lot size and location that we wanted. Even down to the view orientation we wanted in the backyard. In the end, the Williamson VanKeulen team delivered quite literally exactly what we asked for... right down to the backyard view. Normally you have to compromise on one or two major wants. We got 100% of what we dreamed about. Buying a home is a challenge in any market. Even in the ultimately buyers market (if those ever exist again), you need smart, local experts who have the history, insights and finesse to get a deal done. In an extremely tight sellers market, you will drown without using people like Anne and Cassandra. Anne and Cassandra will move mountains and get you to closing on your dream home. Two quick anecdotes - For half the closing process we were two hours south which made it very difficult for us to pop up even for important events. For the other half of closing we were on our honeymoon in another state. Anne and Cassandra went above and beyond to accommodate our needs during this critical closing period. They made sure our inspections, walk-throughs and all the stuff you don't expect went off without a hitch. Cassandra would pop over and facetime us for when we had a question about any little thing. They provided a thorough list of high-quality inspectors and contractors then offered to be the ones to let those workers into the home while we were hours away. Even after closing they are still helping! Just recently a neighbor who didnt have our number called Cassanda to say they saw water streaming down our driveway. Again we were two hours away which was very stressful. Without even having to ask, Cassandra offered to pop over to check out the scene. In the end it was was actually a neighbor's hose that had been left on. A huge relief, and a massive help. We have a dozen examples like that from the process. Hopefully it's clear from this review that we give the Williamson VanKeulen team the absolute strongest recommendation possible!

Best person to represent your home. Honest, kind and will work hard to sell your home.read more

Lisa is awesome! She was recommended to us by locals and we're so glad we decided to work with her…read more She kept us informed on houses for sale in the Santa Ynez Valley for over a year before we actually looked at any properties in person. She knew exactly what we were looking for and we actually fell in love with one of the properties we toured on our first home shopping visit. Not only did she help us find exactly the house we wanted but she went way beyond that by recommending services in the area and checking on the house for us a couple of times before we were able to move in! She is super responsive and really knows the business.