So impressed! 5 all the way! I just bought a pair of Keen winter boots from Wuerth Shoes in…read moreStratford. I went in last week to check out a pair of boots that I had my eye on and Julie helped me. I called today to see if they were still there, but they had been sold. No biggie, because they had a pair at one of their other locations...and they called me a few hours later to let me know they had them in. I went in, tried them on to double check and Laura helped me out. The manager (I forgot to ask her name) was awesome as well!! The customer service is absolutely top-notch! I love the fact that the Sales Associates are NOT on commission, yet they still provide fantastic customer service. As long as I don't wear the boots outside and they stay in the same condition, I can return them within 2 weeks if needed. Combined with great quality footwear and fantastic customer service, this store is awesome and I'm impressed! This was the first time I had made a purchase in Wuerth's but it definitely won't be my last.

Excellent service! Wonderful selection of shoes! I found the most fun pair of heels and they were…read morereally comfortable too. Reasonable prices and nice sale items too. I definitely want to go back. Great selection of purses, umbrellas, and other items too.

From the owner: As an independent Canadian retailer, our mission is to provide a great selection of quality…read morefootwear, expert advice and an effortless shopping experience – in store and online. We strive to have every customer find shoes they are excited to wear. We offer well-known and niche brands that incorporate style and comfort. We have shoes for women, men and children from narrow to extra wide widths. The store also offers a variety of beautiful handbags and accessories, travel products, socks and a full line of shoe care products.

Big thank you to Nicole and Cael who helped my family out, especially my grandmother. We left with…read moretwo pairs of shoes and the experience was way easier than we all anticipated! They were both lovely, provided a huge variety of options and sizes, and answered all of our questions. Great variety and pricing!

most rude sales people I have ever met first pushed shoes on my husband that didnt even fit so I go…read moreto exchange them but couldn't find any that were wide enough and doc approved as he is diabetic so asked to return so could go somewhere else and was told NO we dont do that we only exchange or do store credit well I just said there wasn't anything suitable here. So needless to say I wont be shopping there again I will go to the city 85.00 down the tubes

I was surprised to know how many brands they carry! Really a lot to choose from and the quality is…read moreexceptional! Nice friendly service.

Tried going there twice since major overhaul of staff. Same salesperson both times. Rude, abrupt,…read moresnarky, insulting...just ugh. With so many other options for shoe shopping out there, why put up with this attitude? Overpriced too. Used to make a biweekly trip to Aden, and always brought our visitors to Woodstock. No longer.

I was looking for some new sport and walking shoes in the London area and was unable to find any…read morewhich made me happy. I have a difficult shoe size which is generally available in white or black sport shoes or fastened with velcro strips. I wondered if this store in Cambridge would have any suitable footwear for me. YES, they did. This is a family business and one of the few which carries a wide variety of styles, all competitively priced and in a wide size and width range. The time is taken to ensure a proper fit and pleasing style. I was there for at least an hour and a half on an early Sunday afternoon. They have a wall of high quality clearance footwear of at VERY GOOD prices. They had a variety of top quality sandals and purchased a pair which fit me correctly. I had not ever been able to find suitable sandals before this in any other shoe store. My journey from London Ontario was supported by Google maps and worthwhile. Anyone looking for footwear is advised to try this place and you will not be disappointed.

My family has been a patron of this store for many years. We all have big feet and we have found…read moreSaucony to be a superior product and we have appreciated their customer service. Until now. We host international students. We currently have one from Spain. He is a very avid runner and needed new shoes so we took him to Closeout Shoes believing that he would receive the same kind of quality service and customer care that we had come to expect. Unfortunately, he made a purchase that he came to regret when I urged him to wear the shoes around the house for a while. He was experiencing buyer's remorse. I assured him that any "reputable" shoe retailer would take back the shoes with a refund since they were not used outside the house. Apparently, I was wrong with regard to Closeout Shoes. You see they have signs in the store that say "ALL SALES FINAL" that neither of us noticed. When the purchase was made we were not given any VERBAL warning about their unusual store policy. In all my years of dealing with this retailer, I have never noticed these signs before. The owner refused to offer a refund of in spite my family's years of loyal patronage. My takeaway from this is that in her mind, enforcement of store policy is far more important than customer care. caveat emptor!