Serena is an excellent teacher! she is very patient, extremely knowledgeable and wants the best…read moreoutcome for you and your dog She makes sure you don't get frustrated and have fun at the classes. She's very straight forward and will let you know if you're doing anything incorrect. She is known to always have the best treats hidden in her pockets. Highly recommend!!

I've been taking my young terrier to K-9 Best Behaviour for about a year. The training has improved…read morehis basic skills but the best benefit has been the exposure to other dogs. I never have to worry about my dog encountering another in a negative way because he has learned to ignore when he needs to and socialize when he needs to. Classes are affordable and it's a pretty good bunch of people. Serena, the trainer knows her stuff. She is no-nonsense and straight to the point which works great for my family. The dog loves her too which makes it easy to trust her.

Anika is the most caring person I ever met and worked with. I had her help me with my dog back when…read moreI first brought her home in 2019 and I'm telling you she is the best.

Annika is patient, knowledgeable, and extremely intuitive with my little pup. I am so happy that we…read moredid our research, scoured the internet and other review sites to find Annika at Canine Connection. Everything she has told us on the 1:1 session has been extremely helpful and we love attending the puppy socialization classes. A majority of people I have met that have a well-trained dog know of Annika. Her reputation does not surpass her! Can't wait to see how Hashbrown continues to develop with the help of Annika

I started coming here for Agility a few years ago during the pandemic and it has been awesome. I…read morecame from another facility and initially was quite nervous we wouldn't fit in as the initial application required a demonstration video but it was fine and more to make sure we were registered for the correct Agility skill level. During the pandemic they followed Public Health Orders and always ensured safety was maintained for dogs and trainers alike. My dog and I were made to feel very welcome and it has been really great training both privately and in group classes. The group class community is very positive and encouraging - people clap for each other, cheer each other on or even trade videos of each other's runs. We also laugh at the silly things our dogs do from time to time. The instructor I've been primarily working with is Elisha and she has an incredible sense of humour, is an encouraging coach and is quick to identify errors and recommend adjustments. All the dogs love her as she often has the best treats for the most challenging obstacles. They have a good registration system in place where if you already have a spot in the class then you have a reserved space for the next series. Private lessons are popular also. Staff are very communicative and kind with questions. Bonus is that their payment system is through a business version of PayPal so I feel my credit card information is safe. I'd highly recommend this place if you're thinking about taking your dog here for training.

My dog, Molly, and I have been training with Julia at DogWorks in Burnaby for about four months now…read moreand we are having a blast! Julia is an excellent instructor, she explains everything really well, is very patient (with dog and handler alike), and has excellent tips and tricks. Whenever we're stuck or have a problem, she always has a good solution. She is truly an expert and a pleasure to learn from. I can't believe how fast Molly is making progress! I look forward to continued classes and fun.

excellent staff and they were so accommodating and were so good with dog. I would highly recommend…read morethis vet for your animal.

Dr. Iman is the best vet we've been to . His level of experience and care is exceptional . He…read morereally cares and you can tell from his actions . He cares about the dog and owners stress. My dog Pixie is very nervous and Dr.Iman allows me to be around during most procedures unlike other vets who bring my already nervous dog to the back . All his staff are very kind and obviously love dogs . His receptionist Sue is very efficient and amazing . The atmosphere in the clinic is warm even among the Dr. and staff unlike other clinics where you can sense tension . Dr. Iman is very personal and dedicated to his practice . I would highly recommend North Burnaby Vet especially for owners who care a lot about their dogs and their well-being .

Very expensive $1K and advertised as life long support but I didn't feel the trainer was interested…read morein any follow up sessions.

Terrible experience with Bark Busters. They tell you what you want to hear to sell you their…read more"one-time up-front fee". Their approach is one sized fits all, except it doesn't. Our trainer did not know how to deal with our dog, nor did any of her colleagues. Would not recommen.

My dog Luna stayed there a few times when we traveled to Brazil. It's for long periods of time and…read moreit's a safe environment and they take great care of the pets.

I just put my dog, Bella, in boarding for 3 nights at the North Van location. The staff posted…read morevideos daily to their YouTube channel, along with pictures on their Instagram. I'm addition to that, I got the room with the camera as this was the first time leaving my puppy (6 month old) on an overnight stay. The staff were absolutely amazing in answering all of my emails/check ins to ensure Bella was okay. They reassured me with videos and photos that she was doing well. My sister went to go pick Bella up since my flight was delayed, and Bella didn't want to leave! Rather than going to my sister (who she knows and sees almost every day), Bella ran back to the Jet Pet staff because she didn't want to leave! I'm so grateful and appreciative for everyone that works here for the efforts they all made to ensure Bella was comfortable during her stay! She can't wait to go back!!!

Great vet! Nice staff- been coming here for years with our bulldog Monty- and service has always…read morebeen good!

We are so happy that we found Dr. Shanahan and Elle, who are so knowledgeable about our "exotic…read morepet" bunnies. They take such wonderful care of our bunnies, Pickle and Kimchi, every single time. Our buns are stubborn and not the easiest to handle, but this vet and her technician are able to handle Pickle and Kimchi like champs, even trimming all of their little nails. Pickle's neutering was straightforward and he recovered without any issues. Elle called to check in on Pickle two days after the surgery. Kimchi's spay surgery was a bigger procedure. She wasn't eating overnight when we took her home initially, but we were able to bring her in the next morning to be examined. She got IV fluids and perked right up, but they continued to monitor her the entire morning and afternoon--all free of charge. We are so grateful to find the rare breed of caring people who are skilled at treating and handling pet rabbits.

What a shame this once locally owned pet store has been bought out by a larger conglomerate who…read morespecializes in buying up small pet supply stores for the "illusion" of being a neighborhood store. It is sweltering HOT inside the store which makes it unpleasant to shop in, certainly not a place you want to wander around in and browse for additional items. There is one fan and aside from the summer heat there is also the heat from the refrigeration units. Any good business should know a golden rule is treat your staff well and watch your business grow. Instead the staff are stuck in this hot store which can't be fun, doing their best to help customers, who are grumpy from the heat outside and inside the store. PLEASE get some decent air cooling system for the many folks in this area who come to shop "local" but will start huffing it up the hill to an air conditioned a chain store next time to comfortably shop for all their pet supplies. Your customers want changes and for the staff to be treated better or we are going elsewhere.

Cute pet/ pet food store. I was out of ferret food, and just happened to come across here the same…read moreday I ran out so I crossed my fingers in hopes they sold the brand I was looking for ( Orijen ) We were greeted by 3 friendly smiling staff members. The place had a doggie door and the sign stated pets were welcome. It had a warm welcoming feel to the store. I saw the brand I was looking for shortly after I arrived. I was really happy to find the size I was looking for as well ( I didn't want to have to haul around a huge bag with me ! ) Looked around a bit more, but didn't see much ferret stuff there ( we feed the ferrets high quality kitten food ) But wasn't surprised. We were cashed out by a nice lady then on our way.