I had an item in layaway that I was supposed to pick up at the end of June. I called and spoke to…read moreone of the members there to let them know I was about of town and I wouldn't be back until after the first of July. They held the item for me until I returned and let me pay the balance for it then!!! I've never had a bad experience with them and they will always get my business!!!

Soo I went back to get my Mountain bike that I kind of started obsessing about and something…read moreinteresting happened. Those scheming bastards changed the price on me. It was and I swore $50, it was funny to because the tag had like 6 stickers stacked up like it had been there a while. I waited in line for about 30 minutes and it seemed like the AC was not working because sweet was rolling down my back. Finally when I got the guy to go out and when I started to look at the bike that I had looked at only 3 days prior it had brand new tags on it and it said $170. I was in shock and tried to tell the guy it was only $50 3 days earlier, he kept telling me he takes the bikes in and out every day and that it was never $50 bucks. I knew he was lying because the tag was brand new and the one I saw was old you could tell even the string was new. He said well lets see what the manager will do, if you have $50 he might take it. I was doubtful but went in with him. He went over and whispered into the guys ear (which tells me he was trying to hide something) and then said he wouldn't be able to do $50. The other guy then proceeded to ask how much I had on me. I was like that shouldn't matter when I saw this bike for $50, he then said he could do $150, I told him that was crazy for a bike in the condition that this thing was in and walked out, Pissed. I will not be going back to this dishonest place. I guess I will chalk that experience up to being naive and expecting everyone to be honest.

*BUYER BEWARE* Bought a tv from this pawn shop that has an internet connection issue. The tv will…read morenot stay connected to the internet, it's a smart tv. I brought it back in the 48 period for an exchange or a return. I was refused either because they say the "tv is working". After trying to explain to them no smart tv should have to keep being reconnected to the wifi every couple of hours they still refused to even exchange the tv for another tv the same size. If there wasn't a problem with the tv itself I wouldn't have a complaint. If the tv's they sell don't have problems then there wouldn't be an issue exchanging it for another. I have video footage of the error messages, pictures, and screenshots of our wifi service having no internet connection issues and the tv being either unable to connect or having lost connection. All other devices in our home work fine on the wifi EXCEPT this tv we bought from this pawn shop. The fact that they weren't even open to discussing exchanging the tv is what really makes me upset. Don't sell me something, telling me it works, give me 48hours to test it out and tell me I can bring it back if there's a problem, then I get it home and it's not working and now all of a sudden there's nothing you can do about it. That's a bad business practice. Wouldn't be surprised if their other electronics are shotty and being passed off for "working fine". Store owner never entered the conversation either. I'll write a negative review about this place every single day if that stops people from buying here. Bad business practices.

What a great place. I have bought many items there over the years. They even ordered a piece of…read morejewelry that was made special for me. I purchased firearms there also. Firearms only go up in value if you buy them right, and at First Capital you can buy them right. :) :)

I'm 60 and not knowing anything about to gaming. Young kid help me purchase a PS4 when I didn't…read moreknow anything about them.

DO NOT GO HERE! I have a pair of $300 earrings with real diamonds. Went to pawn them they offered…read moreme $130 & I took $100. Paid it off when I got paid 3 days later. Pawned them again for the same $100 & paid it off again. I go back today & they try to tell me they are silver??? They on some gankin tip! The earrings are clearly ROSE GOLD! Worst place ever!

Okay so I take some stuff in there and I tell them the coins and bills and I tell them that these…read morewere my dad's do not lose them you know do not lose my stuff because pawn shops are shady normally well me and my sisters are going through some things and we have our parents and well we have a bunch of old jewelry that ain't in the best of shape stuff like that so I take it in there now the daughter with the long sleeves I could have swore was shoving stuff in her sleeves she would not put the weight of the gold on my ticket how much I was paying she was paying for each item like she said she can't put the weight of gold on the ticket then how do you know how much you're buying or how much you're spending on it no you're cheating me then I go and I get my stuff back out of pond and they cheated me a lot on the gold date she was like oh well here we'll weigh the silver around here and then have the silver disappeared by time she made it to the scale I I would not recommend this place at all shady even my other jewelry all right so they that they didn't give me when I get it back there's one staple through it you lift up the thing there's eight staple holes through it so that means somebody got into this thing four more times why were they getting in and out of my jewelry I pawned it I told him not to lose it what they do they lost it then I'm missing coins and bills out of my the other thing and I just would not recommend this place she's so screwed me on the gold that she's screwed me on my silver she stayed bad

They Have fair pricing some of the best for the area especially for electronics and friendly…read morecostumer service

Be very careful when buying a diamond from this store…read more I bought a 3 stone ring from them. The Centerstone was one carat. It came with a certificate of authenticity. I ended up needing some work done on my ring and took it to Shane Co.. While they were working on my ring they noticed that the stone had been filled and the filler in the crack had come out. Shane company allowed me to take this stone to another jeweler to have it confirmed. Because of Shane company's integrity they replaced my Centerstone with a truly authentic diamond of what the supposed quality of mine had been. They also gave me a new setting. This was very good of Shane company because it had been confirmed that the diamond that I had turned into them was a filled diamond. When I called Zanders to let them know what happened he told me " what does it matter you got the diamond replaced". This was told to me by Bernie. I'm not saying not to buy a diamond from Sandra's jewelry, but I am saying before you pay for it take it and have it thoroughly examined. Actually I was told that you often cannot even spot of Filled diamond. The problem comes if you need to have work done on your ring and heat is put to it. That's when the filling melts out. Be very cautious when buying from this business! P.S. I do have documentation supporting this.

I bought a ring there about a year ago and was even given an appraisal. I took it somewhere else…read moreand was told the diamond was lab grown. I have read some other reviews and this seems to be common at this store. Be weary.

Amazing God fearing people! Very fair in offers!!! This is totally my new spot!!! Very grateful to…read morehave met the family that owns this business

Best store ever. They are so kind and helpful. Work with on your item of choice. Love this store…read more Stop by I assure you that you won't regret it. You will walk away very pleased.

really understaffed & inattentive-- as a seller i kinda feel like i got ripped off but i just…read morewanted to get rid of my items

This use to be the hidden spot to go for great deals on just about everything. My last couple of…read moretimes I have left feeling like prices have gone up since more ppl know know about this spot . I guess that's the gift and the curse