My puppy Pico is 5 months old and he finally had all his vaccines but trying to find a groomer in…read morethe valley that would take new clients or even just puppies was so difficult! But also everyone was booked out so far out and Pico was just not having it with all his fur and the heat. Thankfully shaggy dog was so accommodating and just great! I asked them if they could just take as much off just so my little fur baby would be comfortable, honestly I was expecting him to look a little weird but once I got there he looked super cute and even though this was his first grooming sesh he came out great! Overall I am supper happy with how kind they were and helped us along our first grooming sesh

WARNING. DO NOT USE THIS BUSINESS. ANIMAL ABUSE. I took my collie mix here for the first time since…read moremoving to the valley from Denver. I have never had an issue with grooming. I took my dog, Murphy, in to just get brushed out and washed and have a few of her tangles brushed out. This dog is not severly matted in any way. I very regulalry brush her and bathe her. I asked Angela to just brush out any tangles and trim the fur on her hindqurters and get her looking fresh! After dropping Murphy off I got a call asking me to sign a "Red Flag Waiver" for dogs that are severely matted and need to have matts shaved out in case of injury. I told her over the phone to NOT use any shaving device on my animal. Muph has had the same level of tangles when I have taken her to a trusted groomer in denver and NEVER have I been asked to sign a waiver or have they asked me to shave the dog. I told Angela to not shave the dog but to just lightly cut out any matts that needed to be cut out before brushing them out. I get a call shortly after to Angela telling me she had cut Murphy's ear and it had bled really badly and she had called a few vets. I was shocked. I Immediately went to get the dog and Angela handed me the fur matt she had cut off of Murphy's head. She did not just cut this animal. She actually scalped this animal. The gash was red and wide and straight to her head. I have never seen anything like this. For something like this to happen makes absolutely no sense to me. Angela immediately took a photo of the fur clump for her "own records" and told me the matt was so close to her head that she couldnt help but cut her. This is not true. Nothing excuses knowingly cutting an animal. This cut was negligent. I immediately took Murphy to Carbondale Animal Hospital where they had to sedate her under Anetheisia and give her stitches to fix the wound. She will be in a cone for two weeks. Angela asked me to follow up with her and let me know how Murphy was doing so I gave her a call back. I told her the severity of the situation and let her know I would like her to take responsibility for the vet bills. She immediately gaslit me and told me that when she called me and I told her not to shave the dog - that I gave her verbal consent to use scissors on my dog and hurt her. She has refused to take responsibility for this traumatic experience. DO NOT COME HERE. SHE IS ABUSING ANIMALS.

Red Hill nearly killed my cat…read more The "care" at this facility sent my loved 13 year old cat to the V.R.C.C. Emergency Hospital, starving, malnourished, dehydrated, and hanging on by a thread. Here are the facts: - Red Hill never read my cats previous medical records. - They repeatedly dismissed our urgency to diagnose and treat our cat. - They took an entire month to run basic tests (I.e. bloodwork, fecal analysis, etc.) - They placed him on a strict diet for 8 weeks which HE WAS NOT EATING and ignored his severe weight loss. (He has always been healthy at around 10-11 lbs and was 7.95 when we got to the V.R.C.C. in Englewood.) And finally, - They claimed that "the lack of doing anything to help our cat is not negligence." I would recommend to anyone considering this facility or currently being seen at this facility, to run as fast and far away as humanly possible. This place is a disgrace to veterinary care, and it is astonishing that they are still allowed to practice medicine of any kind. 1 star was an obligation as a review cannot be posted without a rating. I also want to add that I have nothing to gain personally from posting this review. My only goal is to share our terrifying experience, so hopefully nobody else EVER has to endure what we did.

I appreciate the kindness, gentleness and care I received for little guy Ollie James. They listened…read moreand he liked everyone. That's very important to me because you always want your pets to feel safe.

This was the coolest animal shelter I've ever been to. Not only were the animals happy and well…read morecared for, you could tell everyone that worked there really cared as well. They have a fantastic program set up for residents and visitors to the Aspen area where you can go and take the dogs for a walk, or a hike or spend the day with them at the park or your favorite coffee shop. Each dog is equipped with a coat that lets everyone know that he's "ADOPTABLE". That's what brought us in to just "look at" the dogs... The cages for the animals are large and clean, there is a HUGE area in the back with giant boulders that the big dogs can run up on and overlook the Aspen airport as well as the whole valley. The area where you can meet your prospective adoptee is also huge with park benches, a tree, balls and doggie treat so you can really hang out with and check out how your dog is going to behave. To help with funding they also offer grooming and boarding on premises. I think this place should be the model for all other shelters everywhere.. Just an amazing process and facilities. We couldn't be happier with our mixed breed lab pup.

The Rescue Center is absolutely wonderful. Seth Sachson, a family friend, is a really great guy and…read moretruly cares about each individual animal that comes through his doors. The shelter is completely kill-free, so animals come from all over the states to be sheltered here. Adopting is easy, and the pet comes neutered/spayed and with all its shots. You can go and help socialize pets, or take them out for the day, a simple walk, a hike, or even take one home for the night! All of these animals are great souls who just want someone to love and be loved by. The facilities are wonderful and have been completely revamped from what they used to be. Located right across from the airport, it is easy to get to, so stop by and say hello! Maybe you'll walk away with a new family member!

I took my 4 month old puppy in to get a haircut for the summer. I asked on the phone when I…read morescheduled an appointment /when I dropped her off/ and AGAIN on the phone to not have her face shaved down. Her head was completely shaved down when I arrived. When I showed up early I sat in my car out from of the window because she was still trimming up my puppy. I witnessed her smack at her and yell, which I found very upsetting. I explained this was her first haircut and I didn't know how she would act, assuming this woman was a professional and would know how to handle it. I am beyond disappointed with her grooming service, and very upset with the treatment of a 4 month old puppy. I would NEVER recommend taking your loved pets here.

I had an appointment at an office next door. I pulled up in front of tail waggers and saw the…read moregroomer yelling at an animal below my line of site. I got out of my car and looked in to see her yelling at and dangling a cat from a leash (the kind that tightens when you pull). I banged on the window and yelled at her. She said the cat had been scratching her. I stayed outside the window, watching for another minute while she calmed down. When I went into my appointment next door, I told the receptionist what I had seen. She said she always heard that groomer yelling at the animals through the wall. After my appt. I saw the cats owner coming out and told her what I had seen. I then called animal protection. It didn't seem like they did anything but at least the complaint is filed. Do NOT take your animals there!

We were recently in Glenwood springs adventure park and had our dog with us; he was not allowed…read moreinto the adventure park. Their website mentioned this daycare, which is just 7mins away from the adventure park. We called them the prior week to get a place for him. The lady was very professional and sweet and greeted us with enthusiasm. My Shih Tzu was hesitant but immediately appeared comfortable. He was well cared for and was tired by the time we returned home--very friendly and excellent customer service. The price was reasonable for daycare. The timings of the daycare are 7 am-6.30 pm. I recommend an appointment before you visit this place for your pet. I would use their services again when in town.

We've been looking for a place we could wash our dog to save our poor drains at home but also not…read morebreak the bank. High Tails offers a DIY wash at a reasonable price and includes every single thing you could need. We were so impressed when we walked in on a Saturday afternoon and the sweet lady at the front desk immediately accommodated our dog. Everything was in good working order and washing and blow drying her was so easy! They offer a wash pass since we are locals which is a great incentive!

Service was amazing! I have big dogs and I was a little worried how they would do. They loved…read moreTeesha. I couldn't believe how they took to her so easily. The products she used smelled great, and they look beautiful. I will absolutely recommend her to everyone with a dog.

From the owner: We come to your BFF! We proudly use John Paul Pet Products & Warren London Pet Spa Products! We…read morebring the best out of your pet..and your pet shows it...Just ask!!! Our rig is fully self contained!!! We believe and take pride in a no stress atmosphere! One on One attention to your BFF only!! We are not big box, we do not work on a conveyer belt theory of pet grooming ..We have 30 years in the industry. We are quality not quanity. Certified, Insured, Licensed...Call or check out out website....no no no to stress! No Cages, No barky, No sick animals! You'll like it and your BFF love's it!!! Ask....

Jacky is an amazing pet sitter! She worked with me through the whole process and insisted on coming…read moreand meeting me and my cats before I left on vacation- which was great. I've never seen my cats more friendly or calm. Jacky has a great energy with pets, but also has know how on animal behavior. She came everyday as she said she would and spent some time with my cats. She sent me updates everyday, and included pictures when I asked :) she really went above and beyond and my cats were well cared for! All services were provided exactly as requested and outlined. I would highly recommend the peaceful pet and I will be using her services again next time we go out of town!

Jacky is an true animal whisperer. She had our two cats and dog wrapped around her little finger…read morewithin a few minutes of their first meeting. Not only does she have a wonderful way with animals, she is absolutely dependable and a great communicator. She lets us know when she's been to the house and how the pets are doing. She often texts photos, which is just great and very reassuring. I highly recommend her!

Jen and Laura have been wonderful to work with the past 9 years. I can count on them to make my…read moreGolden Doodle look fantastic. They are so kind to me and my fur baby

Beware Barking Beauties! My dog went in as a healthy,…read moreathletic toy poodle. She came out with a veterinarian verified ruptured disc and limited hind quarters ability.