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    PB Technologies

    2.3 (14 reviews)
    Closed 9:30 am - 5:30 pm

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    13 years ago

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    13 years ago

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    6 years ago

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    8 years ago

    Every single thing I have ever bought from them failed within 6 months of use. Never ever again.

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    8 years ago

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    13 years ago

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    Harvey Norman

    Harvey Norman

    (1 review)

    $$

    Henderson

    2010 I had purchased quiet few items from Harvey Norman in Henderson Vacuum cleaner, Flat screen…read moreTV, Stereo all round sound,telephones, all those were cash up. I couldn't believe the excuses they made when you had to confront them with one or two of them being faulty. I had returned the flat screen back before warranty expires reason being lightning had struck and blew screen and left a crack on it in the middle, they told me its got nothing to do with them, even thou the warranty was valid, 2nd item Vacuum was Electrolux with their words life time guaranteed on all parts except if it was tampered with, bought it back to them it took 2 months to service they used all the excuses under the sun to not replace it, but couldn't cause I kept all my documents so they gave me the updated model Electrolux and said sorry about the inconvenience if you ever have any trouble with this one just bring it in no questions about it and we will exchange it over with another new one, now that was said in 2015. Well blow me down 2017 the vacuum had a malfunction happening, goes and stops and the digital numbers were blinking on and off. I rung them back have a dispute with a Manager called Joel, told him exactly what was told if I had trouble he said to me and I quote: I promise you Mam we will not exchange machines it is still under Electrolux warranty so we will service this and give you a rented one till it comes back. I couldn't believe my ears, argued it through. His answer was Mam I was not the manager then. I said are you guys documenting everything or is it only "He say, she say". I'm tired being an honest customer and have no bad history with Harvey Norman and I get the run around. I been given a hired Vacuum today by a nice lady Frances who was sent out to deal with me instead of Branch Manager who said he was busy on another call, and it doesn't suck up much on a big house which is mainly tile. my main concern was if I had bought it back after the 2 years what would happen then knowing that Electrolux is a life time guaranteed.I'd hate to think. Frustrated customer. I think so. Harvey Norman do not follow through with there promises just after peoples money. Please these items were not under $500, I'm not rich but if I pay good money I will look after them as well as the warranty's it comes with, which they offer. So this is the FRUSTRATION I go through just to be a good abiding citizen to HARVEY NORMAN HENDERSON.

    Noel Leeming Henderson

    Noel Leeming Henderson

    (2 reviews)

    Henderson

    I came here today as I needed a charger for my ipad. I thought that due to the popularity of Apple…read moreproducts that they would have it in stock. An assistant came over to me straight away and led me to where the Apple stuff was. After rooting around for about 5 minutes, he told me that they had none in stock. He said if it was for the more up to date ipad, they had plenty of them. I thanked him and left, feeling frustated. About a year ago, I needed a case for my kindle - they said they stocked them on the website but when I checked in the shop, they were out of stock. I don't know if I was just unlucky or whether it points to a deeper problem where they are slow at getting new stock in. I must say the staff are quite helpful there and know a bit about technology. It's a good electrical store but I firmly believe JB Hi Fi is the best for this sort of thing.

    Jus bought a washing machine from this Henderson store also paid insurance for it - always…read morepreferred them cos of the flybuys anyway, we picked up the washing machine and my son installed it but after the first load we found the water leaked the carpet was wet around the washing machine. I phoned Noel Leeming Henderson where I bought the machine just for someone to come and check if the installation is correct as it cost a lot of money. The lady who answered the phone said she's gonna speak to her boss, came back after five minutes and said I need to come to the store to pay $89 dollars for the technician to come, I said I just bought the machine and installation should be free but she said I need to pay first - I hung up very disappointed. Machine is working well now after getting someone else to look at the machine for free as he didn't do anything but I needed reassurance that the installation is ok.

    PB Technologies - electronics - Updated June 2026

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