I moved to Edinburgh in August 2013 from Washington DC where my family had visited the same vets…read morefor over 30 years - they had become family friends - that's a leap of faith for me as I boarded a plane with two cats. Dr. Lindsey and her wonderful staff at Happy Pets give us that same level of personalized care that I worried I might miss. If I pop in for food for our kitty with a sensitive tum, they ask how all three (my husband brought 1 cat to the party!) are getting along, they always ask after our kitty with IBS - the one that gives them the most trouble, and genuinely care for all our little wards. They are always looking for solutions and open to trying new products and approaches. The entire staff is clearly passionate about their work, the vet techs are very knowledgeable and keep up with latest information in fields like veterinary nutrition - which can be pretty rare to find. One of the best things is knowing that I can call them and get measured advice, instead of a quick 'bring her in' - more often then not, the reply is 'keep an eye on her, and call back in a day or two'. I trust them to give us the best possible and appropriate care for our little napper-hunters. I endlessly appreciate all Happy Pets has done for us over the last 10 months and highly recommend them to anyone in need of trusted care for their furry friends.

Headed here for our annual 'torture of my cat' that is, vaccination time!…read more The staff were lovely and let me open the carrier in the waiting room as it was evening and they weren't expecting anyone soon. My baby had a little roam around while we waited, which was fantastic as she gets stressed in her carrier. The actual checkup/vaccinations were painless and Dr. Lindsey was very patient with my typical over-protective, super paranoid fur-mama demeanour (yes I said fur-mama, I have come to terms with what I am). Unfortunately the checkup revealed that a tooth extraction was required so a few weeks later we returned. Everything went off without a hitch and I now have a happy cat with one less tooth. The surgery is clean and comfortable. There's plenty of bits and bobs on sale in the reception area for your fun needs (a post vet treat perhaps?) and the receptionists are efficient and lovely. They also have some reasonable opening hours that suited me as I work out of the city and am carless. Would definitely head here again!

This is the only vets I'll ever use. I am so happy with the service and treatment my pets have…read morereceived over the years. Not only are their animal skills excellent, the staff are all so lovely, reassuring and make you feel at ease. I've always had things explained to me and I trust them 100% with my pets, whether it has been routine jags or can in their final days. Thankyou all the staff for their great service.

From the owner: Independent Local Caring Friendly Veterinary Practice, Providing your pet with the Highest Standard…read moreof Service. Practices at Dundas St, Granton Rd, Lochend Rd Sth, Oxgangs Rd

The furry one was poorly for a few days and when it culminated in him throwing up twice the other…read moremorning we knew he needed a trip to the vets. Despite feeling rough he let Simon give him a thorough examination, had an injection and came away with some special food which seems to have restored his appetite. The furry one doesn't usually like going to the vet but Simon always seem to have a magic touch & to keep both him & me calm.

When I first moved to Edinburgh I was worried. I have a…read morevery spoiled cat and she does not enjoy being prodded and poked, she does not enjoy travelling and she definitely does not like people who smell like they could be vets. My last Vet (Bless him) had an awful time with her, particularly during her one successful escape attempt. Imagine my relief when I found a Vets that catered specifically to cats! My Spoiled Brat has been here three times for check-ups and every time, despite her insane protests, the vets have handled her wonderfully. I'm always happy with the service I receive, the vets listen to any concerns I might have and even though there are vets far closer to where I live now I'm sticking with these! Though, having to deal with my cats moods, I'm not sure they're happy I keep coming back!

I took my wee cat Charlie in for a general checkup about a week ago and I'm very impressed with…read morethis clinic! There are a few different sites under the same company and the one in Stockbridge is decently one of the smaller clinics, but I had no issue booking an appointment. It doesn't look like much from the outside, but looks were certainly deceiving in this case. Upon arrival, the lovely receptionist came to help with the door whilst I struggled with the huge carrier. There is only the one vet on site and I get the sense is is not one of the busiest of clinics. Well worth checking in advance because I'm pretty sure they're not a 9-5pm clinic so your options for time might be limited. So we were seen promptly by Charlie's new vet, Victor. He was great! A lovely manner about him really gentle with Charlie. He asked appropriate questions about his health, which led to Charlie getting a flu shot since he has a regular cat sitter who spends time with other cats. I was so impressed by their professionalism and manner towards Charlie. Victor was so patient and nice despite Charlie's complete freak out and even provided me a lint roller at the end since Charlie had shed fur everywhere in the room. The cost of the checkup was £35 to which I nearly keeled over at (if we were in Australia it would NEVER be that cheap!) Overall a great experience, highly reccomended for all fur babies!

Without a doubt, the best Vets in Edinburgh for small animals!…read more Took our poorly rat there today and got a lovely vet that was surprisingly very comfortable and caring in handling and examining him, and very thorough in explaining his condition and ways to help him get better! Wish I had known about them sooner! Our little pet rat is now munching down on a juicy slice of watermelon (none the wiser that it's been sneakily dosed in his antibiotics)!

We took our cat here for a few years, everything was okay. Wouldn't say brilliant or terrible…read moreservice, however, we eventually got frustrated as time went on we felt that the vet wasn't listening to us. Our cats health is a concern but so is his quality of life and it's a balance between the two, the vet wasn't insistent about everything needing done all the time even though it was distressing for him (especially as an older cat). Eventually we decided to go elsewhere, the Cat Clinic have been amazing and made me realise there was a lot of other things that weren't up to the same standards. After going to another vet for months we received an automated email chasing an invoice. Surprised, as we believed we were all paid up (which was confirmed on the phone) I thought it must be an admin error and just replied to say that we had in fact paid but didn't think too much of it. A few months later, after no reply, no emails or calls we get a letter from a debt collector! We paid that night as don't like to be in debt but were very upset at extra fees being applied to over the agency. My husband rang and was told the manager would call him back, he rang again to chase this up and was told the same thing again, the third time he rang they said we need to take any problems up with the debt collectors and they had nothing further to say. I would advise looking elsewhere if you are looking for a new vet. Appalled at the service!

I've had pets since I was a child. As a result I've had many experiences at the vets. I know then,…read moreunfortunately, that some vets can be a bit cold or appear to want to get rid of you as soon as possible With so many appointments, and so rushed off their feet, I'm hardly surprised. Actually some doctors are the same. Yet this is clearly the last thing you want when you have a sick animal. West End Veterinary Partnership, based in Tollcross is an excellent vets that each and every time I''ve been in, seems to have taken the best of care of my cat. Its true that even then i still felt like the appointment were a little abrupt, but this is the norm. However the vet has always been very attentive, careful and caring. The reception staff are nice, and there is a seperate waiting area for dogs and cats. The vets also supplies some cat and dog basics, including toys and treats. All in all an impressive service and one that I'm quite happy to return to again. My cat hates the journey there but once arrived quickly feels relaxed. A sign of a good vet.

Friendly and really care about the pets first recommendedread more

Staff have always been really nice and informative. But be careful about unnecessary add ons after…read morea consultation such as injections that can be given as tablets at a lower price. Vets in General are big into getting the most money they can out of their clients with markups on generic tablets as much as 1000% the price of over the counter meds that are exactly the same. Always do your research. Many Meds are prescription that you need to get of a vet but some can be bought at your local pet store for a fraction of the price. I have also added their latest price list as they are very secretive about it on their website. I never understand why companies hide their price lists and require you to phone in.

When Joey nearly DIED (not at all, just had a tiny allergic reaction) and was in horrendous PAIN…read more(not even a little, i don't even think she noticed) and her face blew up like a massive BALLOON (it was a little swollen) and I was pretty sure she wasn't gonna make it - that part's true... So basically when I was having a nervous breakdown because I thought my favorite person/dog in the world was having a fatal plague-like attack they took care of her and barely laughed at me for being a crazy person. I love the VN who is in on the weekends, and I take Jo and they love her like I love her. Ok, a little less crazy, freaky over-protective mama bear love... but they take good care of her.

Unhelpful and unfriendly staff members. Bad coordination in the practice. Receptionist couldn't…read moreprovide me with basic information and instead of saying she doesn't know or someone more experienced can speak with me, she started to act up and got upset. Saying I was being rude to her. I have left the practice feeling uncomfortable without answers to my questions about trip to EU with my pet. Call from director didn't resolve an issue whatsoever just end up with me leaving the practice for good as he was just as rude as receptionist. They seem to care more about up selling you unnecessary treatment as apposed to caring about your pet. I have spoken with friends and family about what have happened and they agreed and shared similar experience with staff in the practice in fact one of my friends said they left the practice not long ago for similar reasons.

I have been looking for a while to find the right Vet for me and my kittens with endless internet…read moresurfing, face to face visits asking specific questions what some of the vet nurses/assistants failed to answer or did not bother to take the time, physically checking out the locations and of course finding the right price and deals for services offered. If you have a car Thistle vets just opposite the Edinburgh Corn Exchange is easily accessible. Street parking is not a problem as plenty of space. There are also bus stops nearby (eg. 35 bus stop is very close). Asda is not far either :-) The vet reception is visitor friendly. Plenty of sunshine coming through the big windows and glass door. The staff at the reception is very polite and accommodating and offer plenty of time for advise and any help with paperwork to fill in, and believe me, there is plenty of paperwork, if you opt for the VIP and starter kit options. These deals were one of my main reasons to join. The starter kit is £60 per cat if you also opt for the VIP monthly option (£10 per cat). The starter kit includes 2 vaccinations (eg against influenza amongst others) that every kitten should get from the age of 8 weeks and microchipping. 10% off neutering with the VIP option plus yearly boosters and worm treatments etc. They have 2-3 treatment rooms and besides cats also treat dogs and small animals. What I also like is that the vets there seems to know what they are doing, especially with the many vaccinations my kittens already had this year, with no sounds from them at all. In the reception area they also sell pet food, accessories and toys, plus you can order from their shop online. One tip from me is that the nail scissors sold there are not the cheapest with £15. You can get cheaper ones somewhere else. The rooms appear clean and sterile enough. Another plus point is that they are open Saturday and Sundays for a few hours. Whoop! Why only 4 stars? I have not been a member for long and want to see any further pro and cons before giving a 5*.

5* Vet! Great to…read morehave a vet practise local to me and my then (initially) anxious indoor cat. The practise itself has a calm environment and is very clean & welcoming inside. It was very important for me (as a pet service provider my self) to find a vet that was not only close by (south-side of the city), but essentially to seek a practise that was knowledgeable, caring and compassionate about animals. My cat returns on a regular basis, he is now a more comfortable and relaxed kitty when visiting. Thanks to the kind and helpful team at Animac! Cannot recommend highly enough!! Thank you,

Omg just moved to the area and fibdibg a good vet was on top of my to do list. The people and…read moreservice here was great but i never realised medicine prices can vary so much. My cats medecine is 12 a month more expensive same brand same size just bigger mark up. So much for putting pets before profit. Im heading back to my old vets. Very disapounted