I hate this place. No real people to talk to unless you can wade through AI and trick the system…read more People are rude and have ZERO follow through. I have a time sensitive issue and can't reach anyone. If I die, I'm suing them for lack of care. (Yeah, I know it's not a thing, but I can threaten it because it makes me feel better. No, it's not an ER thing, it's a question that impacts other decisions.) The doctors have to be embarrassed to part of such a cattle call where they can't take time with patients and give them the time and care they know they can give.

Checked in for my Medtronic's Appointment, 15 minutes ahead of scheduled time, a ton of patients…read morehave been called ahead of me but for different Drs. We are now 10 minutes past scheduled appoint, pretty frustrating when the patient makes every attempt to get to Drs. office 15 minutes early as requested?? I don't know if the Medtronic Technician was late but no apologies once I did meet with the associate. She was very kind, considerate and professional. Once I got in it was easy peasy

My face became numb on one side after a chiropractor visit. Grumble grumble. I was transferred here…read morefrom another hospital. They were able to assign a room for me right away. They even allowed a family member to transport me so I didn't have to wait 6 to 9 hours for an ambulance to be available. I had a great experience. Caring kind staff. Miguel was the first nurse I met. He was professional and knew so much. He was training a new nurse and he treated her with respect and guided her kindly. He said she was going to be an awesome nurse! I agree.The teamwork, kindness and details taken were great with me and others. The doctor and specialist were so kind. The neurologist cleared me and with my facial numbing spreading the doctor offered for me to stay one more night if I liked for observation. I like how they have transporters who's job strictly is to take patients for testing or to the door to be released. The bed was comfy. Even the transport beds. The hospital room food was delicious. The nurse Ashley I had the next day was great as well. Sometimes you have to wait for a nursing assistant. They probably could have used 2 on the floor as busy as they are. Helpful hint. My roommate was not allowed to walk on her own and if it took a long time for the NA to come she we found if you took some weight off the bed it sets off a loud alarm. They come right away! =) She was very kind and understanding as a patient. It works both ways! My mom had watched the girls while I was there as my husband gets to work all Labor Day weekend, and she is a feeder! Our one our daughters went to bed with a tummy ache and woke up nauseous. She began having fainting spells. Knowing it was her vagus nerve I didn't panic, but it continued to happen and she was tired. I played safer than sorry after talking with her on call pediatrician. They recommended a visit so we were back, but in ER. Patients screaming in pain, yelling, crying had me in tears as I do not do well in hospitals. I heard doctors and nurses giving comfort. Reminding patients not to apologize as they understood they were in pain and that it will be okay calming them down kindly. Working so well together and being professional. Patients walking right up to the doctor station asking questions rather than waiting received kind answers and comforted. Amber, a nurse was really getting a hard time from a patient and she took it like a pro. Treated him well and kept on trucking. This is what patients want to see. This is what the hospital wants to hear and knowing that Banner reads their reviews I thought it was important to share. Funny how we can't wait to get care inside the hospital then can't wait to get out! They do a good job getting paperwork fast so you can be on your way. Makes room for the next patient faster. If you are coming to visit a family member who is arriving by ambulance just walk in emergency entrance and the security officer is on the right. I like how you check out and they go over all the treatment paperwork with you. It now has a handy QR code printed on it so you can pull up all tests results, like blood, MRI and CT scans for example. That way you can be prepared if you need to follow up with your primary care doctor or specialist.

Was physically assaulted by a member of their staff. I called to speak to HOSPITAL admin. I was…read morelaughed at after explaining what happened and told to call 911! So I am. Hopefully they get arrested! No body from Banner staff should ever put there hands on anyone.

100 % the worst Dr I've ever seen. He had to move to Goodyear he's so bad. Unbelievably…read moreinappropriate behavior in the office

From the owner: Dr. Ish Singla is a Cardiologist in Sun City West, AZ. He is a partner of Peak Heart & Vascular…read morewith more than 8 years of experience. Dr. Singla is board certified in Interventional Cardiology, Cardiovascular Disease, Nuclear Cardiology and Advanced Heart Failure & Heart Transplant.

This medical office as issued a prescription to me (metoprolol succ er 25mg) without even seeing…read moreme. The FDA is investigating this drug as a viable prescription because it is manufactured outside of the United States. It appears this office is just trying to bill insurance companies for prescriptions without seeing the patients. I will no longer go to this medical office because of these practices.

If 5 minute conversations with a doctor is your thing, then Dr. Yerasi is your man!…read more He dumped a LOAD of info on me (test results and what needed to be done further... with NO time allowed to ask ANY questions) and then walked out the door. I left in tears.

An excellent PCP with wonderful back up staff . Highly recommend . The staff are very helpful and…read morekind . I am waiting now to see if this buy out makes any difference at all

The PA's there are very knowledgeable or if they have any doubts or questions they ask the doctor…read more They return calls fast & usually with the answers to your questions. The whole office staff is very friendly & pleasant to deal with. You can request to see the Dr himself & they'll gladly schedule an appointment with him. And he will gladly see you. I'd give them more than 5 stars if I could.

Every year my healthy home visits done by Aetna and Signify health reports are sent to Dr Fala I…read moredon't feel he follows up. There is no professional look since Covid he started wearing scrubs now on my last visit he wore a tee shirt jeans and sneakers, not very professional. He sits and looks at an iPad while talking to me. I fell he should walk into the room knowing what tests I had done and what issues need to be discussed. Once I saw a Nurse practitioner in his office she also wore jeans and a dirty tee shirt, turns me off. Once he told me I ask too many questions.

Office staff is very disorganized. Waited 1.5 in waiting room to get in and finally got tired of…read morebeing over looked. They still billed me, even without being seen. A month later when I got the bill, and I questioned them, they never followed through. Not worth it. There are better practices out there. I agree with another review in which the PA was less than friendly and didn't spend time diagnosing properly. It was as if I was a nuisance to her.

The wait is excessive. 46 minute just waiting to be seen. Then you can count on another 30 minute…read morewaiting again once in office. Somehow the oncology was sent to Honor. So far I believe Banner is the better of the two. We shall see....final determined to be made.

After having chemo my veins are too fragile to be used for scans. My PORT must be used. I had gone…read moreto several other medical imaging offices where many IV attempts were unsuccessfully made. My oncologist contacted HHCC at Surprise and amazing MARIA got me in for my CT scan the same day and wonderful NICK used my port and within 10 minutes I was finished. These two staff members are incredible. I have seen Maria and Nick before for PET scans and at this point I will mot go anywhere else. I am an RN and proud of these two