Sadly, though Ive purchased shoes, gear here for years, my recent request to repair a damaged…read morehelmet strap was met with non-help. Ive even taken friends to this shop for their bikes, and yet I was treated as though I was a thief, simply because I didnt have a proof of purchase receipt. I lost it. It happens.
I wasnt asking for a new helmet, I wanted them to repair the plastic insert, which is a relatively new item in bike helmets, and more of a nuisance than anything. As such Ive had to reach out to Garneau to see if they would help.
The one thing I have noticed whenever I go to this store is the ATTITUDE. Is it because im an Anglo? I dont know. But I wont be going there any more.