I definitely WOULD NOT recommend this acupuncture clinic to anyone. Had such a horrible experience…read moresome time ago that this kind of treatment made me afraid and therefore very reluctant to ever have acupuncture again. I had needles inserted in 3 different areas of my body ( forehead, shoulders and lower back) for pain. All 3 spots bled, especially my forehead which bled profusely and even the bandages that were hastily applied to my lower back were soaked. The acupuncturist was in a big hurry and really didn't care about my physical health nor my emotional well being. I never went back. Unfortunately I tried another acupuncturist elsewhere in Lethbridge. Same thing , he was also in a hurry and left 3 needles in my body, this time in the back of one leg and it was only when I was getting dressed that I felt these needles still in and of course I was bleeding again from my back leg. He was still in the building and hastily removed them and said something to the effect that if I ever left with inserted needles , just to pull them straight out myself !! Obviously he never bothered to count the number of needles applied. Now, more than 2 years later I had an initial acupuncture treatment on my lower back. Though I was apprehensive about the procedure, it went very well for my lower back pain and NO BLOOD came running out. This was done by my physiotherapist and the whole treatment, including acupuncture was very effective. I have been told by a few experienced people who have used acupuncture extensively in their athletic pursuits for years, that acupuncture should NOT draw blood ever. So BE Wise , if the acupuncturist is nervous and in a big hurry, you will not have a good experience. Remember, it is your body and you have to live in it.

I have had a pinched nerve in my hip. Between acupuncture and massage treatments they were able…read moreto help and relieve the pain. Prior to this I had been coming for massages and they are absolutely amazing with deep tissue massage. I definitely would recommend both acupuncture and massage from here

Lila is very professional and compassionate which made me feel at ease in asking questions and…read moresharing personal information. She was thorough in identifying the root of my problems to provide what have been very effective TCM treatment sessions. Her western medicine background provides her with relevant medical knowledge to supplement TCM diagnosis and treatment. She is respectful of your time and investment in your wellness and healing journey. She also focuses on patient education for information and for self care. Treatment rooms are clean and comfortable. Highly recommend. :) Note: The majority of the practitioners listed as "Acupuncturists" in Lethbridge are NOT Traditional Chinese Medicine (TCM) - trained or certified. They provide physical therapy-based acupuncture after taking a 2 day course. Make sure that you see a TCM-accredited acupuncturist (YEARS of training). There's a huge huge difference!!!

Receptions and staff have always been very professional and helpful. I haven't had any problems…read morewith them billing my insurance directly. I would recommend them to anyone without hesitation.

I called to book a sports massage. And was asked who provides my insurance. "AB Blue Cross". Then…read morewas asked who my provider is? Didn't understand who they meant. Maybe the company I work for, I really didn't know. I called back later in the evening to clarify for them that perhaps they were after my company's name which wasn't what they were looking for either. They said that I'd have to pay up front and then process the receipt myself. I returned their call to say I couldn't afford the $80 massage up front. When I did get through the receptionist asked for my ABC group number and didn't even run it to check but instead asked me a series of questions. Then she asked if the card was from Alberta Canada. No, Alberta, China!?!? (Not sure if I was being questioned because of my English accent, perhaps thinking I was going to try to pull a fast one or had never done this sort of thing before) in the end I just cancelled because I could really do without the headache of my card being refused when it's been fine at Functional Health Chiropractic. Sad that I had to cancel because they seem like a competent group, but am not willing to deal with the aggro and stupid questions. I'll take my business elsewhere.