I was told "FU!"after I was lied to about the email I received stating I had to have a "hard copy" of my pre-license cert. Then I called the customer service number and was lied to again and told to go ahead and leave a review "There is no where to do that." Horrid Company. DO NOT TAKE YOUR TEST HERE!!!! This was all caught on video as well!!! read more

I hate taking tests. I've never been good at it, but sometimes you gotta bite the bullet- especially when your job requires you to take a test. I came to Pearson Vue Test Center to test for my Florida 2-15 license. By registering online I was able to find this center to complete the exam. The letter stated to come thirty minutes prior to the exam which was scheduled at 8am. I showed up well before that, however, there was a sign on the door that read "open at 7:45am". I know it's only 15 minutes, but it was early and you're super anxious and just want this over with. The space has two rooms. The waiting area and the test room. You're given a paper to read the rules and regulations of the test. You're given a lock to put your belongings in. My tip- bring only your license and car keys with you. The less the better. You cannot wear a hat to take the exam and if you wear glasses, they inspect them. Inspector Gadget I am not. Once you verify who you are and what test you're taking you get your photo taken, sign in and are taken to the computer that you'll test on. The exam room was fine, however, it was a little noisy. They do offer you ear plugs if you want them, but even so, the sounds from outside are really loud- there were a lot of freight trucks going by and inside there was a lot of in and out from the others who were taking diffferent exams. The associates who worked there were friendly. If you needed help they were able to assist. My advice is just go in and don't budge until you're completely finished so you have no issue. read more

If you're worried about taking a test at this location during COVID-19, don't be. They took all precautions regarding masks, social distancing etc... The exam room had only a few people and we were spread far apart with plexiglass on either side of the cubicle. You must wear your mask at all times so maybe practice wearing it for an hour or more before you take the exam. The two ladies at the desk were very nice, helpful and considerate. The chair was comfortable but bring a light jacket if you get cold in air conditioning. It was very moderate temperature wise, but take one just in case. Good luck! read more

The worst website I have every dealt with! Not only is there no phone number to call if you need help, the online testing is in all honesty the shittest thing I have every dealt with. The day of my test I logged in an HOUR before my test started and their website never let me in and only did after my testing time was over. Not only did I not get to take my test but I could no longer reschedule my test and had to pay more money for a new one! If you can take your test/classes somewhere else I would strongly advise this as this website will not only waste your time but your money. read more

Discriminatory and prejudice employees whom decide whether or not they will allow you to take an exam based on their own personal biases. It is extremely dangerous to have irresponsible employees checking in test takers in and essentially holding their livelihoods in their hands. If you experience any sort of discrimination please report to corporate, or better yet do yourself a favor and choose another testing location. read more

I am not sure as to why many people were saying that the customer service here was horrible, because the two women at the desk that I spoke to did a great job at organizing everyone and everything for the tests. They were both really sweet and respectful the entire time. They made sure everyone was attended to and on the right track for success. The only reason I gave this center a 4 star review, is just due to the fact that I had a little bit of difficulty actually finding the center in the plaza. After you turn into the plaza its all the way on the right, it just becomes confusing cause the center is suite 401 but when you are passing the buildings it goes from 200s to 500s & then the 400 at the end. But other than that, it was a great experience! read more

Stay away from this place if you can. I got there 5 minutes before the time asked to be there to take FL real estate sales associate exam. Got there and this lady has the strangest attitude with me. First I waited 15 minutes until she even decided to check me in. She scolded me about being late (which I wasn't because she made me wait) and then told me I could not take the exam because I didn't bring a hard copy of certification of completion. I had copy on my smartphone. I try not to print, but this place does not care about human effort to have a greener America - you better bring that paper! I called Pearson Vue and I was put on hold for over 20 minutes when she said she would take 5-10 minutes to ask if I can reschedule for not having a hard copy of the certificate. Turns out they are taking what little money I have and they are forcing me to reschedule. If I can test without Pearson Vue, I would. Such a horrible experience and a cold test taking environment. read more

Pearson Vue Test Center - I was on hold for 20 minutes at this point - Fort Lauderdale, Florida

Came here for my state board exam. The place took care of me quick and everything was a fairly easy process. Really clean and comfortable place but not an easy find. The only thing that was a huge turn off for me was when I asked the lady if I passed she rudely said "its right there on the paper"... it wouldn't hurt to smile every once in a while! read more

Somewhat cold environment. No smiles. Over doing it when it comes to trying to follow guidelines. I needed help once with locating the online calculator and she looked at me like I was speaking Greek. If you ask more than one question, she looked annoyed. There was only one nice elder lady working there. Try a different location! You need to feel welcomed and relaxed! Driving the miles at UCF....very comfortable, friendly and professional! read more

People there are horrible.... I needed them to print out a form and the attendant advised me that the fax nor email is working---- she told me I should have come prepared--- this lady scolded me before my state exam, not to mention this is a state exam which people are already paranoid about---- prepare yourself for people to disrespect you and be little you...... would not recommend this place... go to another testing center stay away--- these people will treat you like dirt.... read more

This place sucks! No one is willing to help out. It's like going in there blinded. These people don't care about there testers!!!! No customer service read more

I took my Florida Real Estate license exam at this location on April 21, 2016. It was a great facility and the staff did an excellent job of making it a great customer experience. read more

Elderly man at the front counter was extremely rude and clearly does not like women. I told him I needed to put my hand bag in the car when I was checking in. I came back in 10 minutes later and he said in a rude tone "young lady it doesn't take 15 minutes to put your purse in your car." The whole time I was taking my test I was very pissed off and distracted due to his rude comment. I don't know who that guys thinks he is but he needs to be fired. The whole place was extremely unprofessional and unorganized compared to the Boynton testing location. They should go there to train because they're doing it right and they're also friendly. This location is a joke. read more

The center had a very polite guy working, he welcomed and let me comfortably transition, the lady was rude, did not welcome or be polite to me, however, when another lady came in front of me, she talked very nicely to her and laughed and smiled, I am not sure why she just had a bad attitude towards me. read more